Gerry MacPherson

Bed, Breakfast & Business

Business EN ↓ 129 episodes

Welcome to the 'Beds, Breakfasts, & Business' Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes! Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let's face it - it's not always sunny-side up in our B&B journey. From managing the breakfast rush, to handling that charming but oh-so-noisy antique plumbing, or striving for that sparkling online review – we've been there, and we FEEL...

Author

Gerry MacPherson

Category

Business

Latest episode

Jul 7, 2026

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Episodes

What Are The Best Ways To Get More Guests Through Travel Agencies?-055 31.10.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     🎧 Struggling to keep those rooms filled? You’re not alone! Many B&B owners face the same challenge, but partnerships with travel agencies and online platforms could be the game-changer you need. In this episode, we break down the...

How Do You Know If Your B&Bs Foundation Is In Trouble?-054 24.10.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     “Foundation Troubles: What Every B&B Owner Needs to Know”   🏚️ Cracks in the wall? Don’t panic just yet! In this episode, we chat with Bob Brown, AKA the Dirt Whisperer, about what your property’s foundation is really telling you....

What Extra Amenities Can Help Your B&B Stand Out From The Competition?-053 17.10.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     🌟The Power of Amenities in Guest Retention   In today’s episode, we explore one of the most underestimated elements of a B&B – amenities! Offering the right amenities can be the key to turning first-time guests into loyal fans. Bu...

How Can Your B&B Benefit From Local Community Relationships?-052 10.10.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     🌟Is your B&B the heart of your community? In this episode, we reveal how to turn local partnerships into a competitive advantage. From offering local pastries at breakfast to connecting guests with unique local experiences, learn...

How To Handle Language Barriers At Your Bed & Breakfast-051 03.10.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Overcoming Language Barriers: Tips for B&B Owners Struggling to communicate with guests who speak a different language? In this episode, we provide practical strategies to help bed and breakfast owners manage language barriers. Lea...

How To Make Your B&B More Accessible-050 26.09.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Creating an Inclusive B&B Experience  Welcome to our latest podcast episode! Today, we're discussing how to make your B&B a welcoming haven for guests with disabilities. Learn practical tips for enhancing accessibility, from in...

How To Improve Your B&B Sleep Quality For Happier Guests-049 19.09.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     🎧 Enhance Your B&B’s Sleep Quality for Happier Guests 🎧  Welcome to another episode of our podcast, where we uncover “Strategies to Enhance Sleep Quality for Your B&B Guests.” 🛌✨  In this episode, you’ll learn:  Why quality...

Boost Your B&B Revenue: Insights from STR Cribs' Mark Lumpkin on Design and Renovation-048 12.09.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     🎙️ Elevate Your Vacation Rental: Insights from STR Cribs 🎙️   In this episode, Mark Lumpkin from STR Cribs shares his journey into the vacation rental industry and reveals how his team creates highly sought-after, resort-style properti...

What To Do When A B&B Guest Complains-047 05.09.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Mastering Guest Complaints: Turn Challenges into Growth  How do you handle guest complaints at your B&B? Discover effective strategies to turn challenges into opportunities. In this episode, I explore the importance of understandin...

How To Keep Your B&B Financially Resilient During The Off-Season-046 29.08.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/       Unlocking Financial Resilience for Your B&B  Running a B&B is rewarding, but the financial rollercoaster can be challenging. How can you manage your cash flow during off-peak seasons? This video dives into practical strategie...

How To Keep Your B&B Bustling All Year Round?-045 22.08.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Thriving Year-Round: Secrets to B&B Success 🌟   Are you tired of the feast or famine cycle of running a B&B? Discover how to keep your B&B thriving all year round with these expert strategies! From embracing off-season opp...

How To Create An Unforgettable Breakfast Experience At Your B&B-044 15.08.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Elevate Your B&B Breakfast Game!  How can you make your bed and breakfast stand out? By serving a breakfast your guests will remember forever! In this episode, I'll explore top breakfast ideas to impress your guests, from staggered...

How To Hire The Best Staff for Your Bed and Breakfast-043  08.08.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Hiring Top Talent for Your B&B    Struggling to find the perfect staff for your B&B? This podcast breaks down essential steps to hiring top talent, ensuring your team aligns with your B&B's values and culture. 🌟    What Yo...

How To Balance B&B And Personal Life-042 01.08.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/       Balancing Personal Life and B&B Duties: Essential Tips for Hosts  Feeling overwhelmed by your B&B duties? Discover essential tips for setting boundaries and balancing your personal life with your business. Learn how to establ...

Boost Your B&B's Visibility With These Cost-Effective Marketing Strategies-041 25.07.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/   Affordable Marketing Tips for B&B Owners  Struggling to market your B&B without blowing your budget? Our latest article is packed with practical tips to boost your visibility and attract more guests. Discover how to leverage soci...

The Experience Economy-Elevating Beyond Your BnB-040 18.07.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Elevate Your B&B with Personal Touches  Are you a B&B owner looking to enhance your guest experience? In the competitive world of hospitality, personal touches can make all the difference. By remembering your guests' preference...

Ensuring A Memorable BnB Departure For Lasting Impressions-039 11.07.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Master the Art of Memorable Guest Departures  Creating a memorable BnB departure for guests is important for bed and breakfast owners. This is the final touchpoint of your guests stay, and it can significantly influence their overall p...

Local Partnerships & Recommendations-Enhancing Your Guest Experience-038 04.07.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/     Create Memorable Guest Experiences with Authentic Local Tips! 📍  Want to make your B&B the go-to destination for travellers? Personalized, authentic local recommendations can turn an ordinary stay into an extraordinary one. Learn...

How Can Your BnB Thematic Decoration Set You Apart?-037 27.06.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Looking to enhance the ambiance of your B&B? Learn how to set the perfect mood with lighting, decor, and attention to detail. This video provides practical tips to create a warm and inviting atmosphere that guests will love. Whether yo...

What Makes Your BnB Unique?  Your Signature Experience-036 20.06.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Looking to elevate your B&B game? Our new article provides a roadmap to craft signature experiences that attract guests and leave lasting memories. From leveraging your property's unique aspects to personalizing interactions, we cover...

11 Tips To Boost Your BnB Occupancy Rates-035 13.06.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Running a bed and breakfast can be challenging, but with the right strategies, you can boost your occupancy and delight your guests. In our latest article, we share 11 practical tips to help you succeed. From creating value-added packages...

Overcoming Major Bed & Breakfast Owner Pain Points-034 06.06.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Regular maintenance is key to keeping your B&B in top shape. Schedule routine checks for plumbing, electrical systems, and other essential services to avoid costly repairs and ensure guest safety. Plan maintenance during non-peak times...

How Can B&B Owners Turn Every Guest Interaction Into a Memorable Experience?-033 30.05.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Join us as we explore innovative ways to integrate technology into guest interactions, making each stay not just comfortable but tailor-made. Learn the secrets to smart hospitality today! 📱    #MemorableExperience #B&BMemorableExperie...

Resolve Guest Complaints Gracefully-Turning B&B Challenges into Wins-032 23.05.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Discover how your B&B can turn guest complaints into 5-star experiences! 🌟 From real-time feedback to tailored resolutions, see why our guests leave happier and keep coming back.    #Resolve Guest Complaints #Resolve B&B Guest Com...

Transform Guest Interactions with Effective BnB Communication Strategies-031 16.05.2024

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Ever wondered how a Bed and Breakfast offers such warm, personalized service? We're peeling back the curtain to show you the magic behind our communication style that keeps guests coming back. 🗣️    #BnBCommunicationStrategies #EffectiveCo...

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