Bankadelic: The colorful side of finance

On this special episode of Bankadelic, Apiture Chief Product Officer Daniel Haisley (left) and DefenseStorm CEO Steve Soukup (right) talk about how thier businesses joined forces to elevate Apiture's mobile banking service to a new level of cyber-threat preparedness. That's all the more relevant given how AI is being accessed by fraudsters through "Deep Fakes as a Service" (DFaaS) on the Dark Web-...

Perhaps the most talked-about aspect of artificial intelligence in 2025 has been agentic AI—the technology that computers will use to make decisions without the need for human intervention. But are financial institutions jumping the gun to embrace fintech that’s not yet ready for prime time? On this episode, two of the founders of Tyfone — Siva Narendra (left) and Prabhakar Tadepalli — explain wha...

New statistics show that only a minuscule percentage of people know a deep fake when they see one. That creates a huge peril for financial institutions, businesses and consumers who aren’t ready to face the full frontal assault of cybercriminals armed with AI. Andrew Bud, Founder and CEO of iProov, draws on decades of tech experience to explain how deep fakes can be spotted, and shares how his com...

As smaller institutions often learn the hard way, you can't just throw a switch on new tech and expect all will go well--especially when marketing teams, for example, are overlooked. What should the value propositions be for community banks and credit unions at a time when everyone's trying to win on rates? And how best to apply key pieces of the high-tech puzzle? Samantha Paxson, Founder and Lead...

Long regarded as frumpy financial vehicles, certificates of deposit are playing a huge role in a volatile marketplace. But how do local and regional banks compete with the big dogs and win? John Blizzard, President and CEO of Seattle Bank and Founder of CD Valet, explains why consumer demand for certificates continues to be strong—and how the right platform can put banks of all sizes in the hunt f...

Is it time to put the white clothes away? Find out what our panel of four distinguished fintech experts has to say about this and much more pressing subjects -- such as, which end of financial services deserves an extra day off -- on this special holiday show. One more barbecue, one more beach day but at Bankadelic it's always summer fun... or at least fun and food for thought no matter the season...

In light of all the unknowns surrounding AI and its ascendancy, questions of human talent have taken on more currency and urgency than ever before. In this episode, Susan LaMonica, Chief Human Resources Officer at Citizens Bank, talks about how financial institutions can recognize the deeper needs of their team members and create a winning formula based on workplace culture, commitments to learnin...

While it made sense that savings accounts weren't that popular in the era of near-zero percent interest, the environment is ripe for America’s consumers to wield this important financial tool their to their advantage. Cetin Duransoy, CEO of Raisin US, examines the current environment and explains how his platform helps consumers connect with banks in search of the best interest rates. To read Rais...

Given that digital technology and data go hand in hand, there hasn’t been much precision in measuring how banks rise to the challenge of becoming tech-savvy leaders. Allison Cerra, Chief Marketing Officer at Alkami, shares the results of her company’s 2025 Digital Maturity Model + Report, which breaks financial institutions into four distinct cohorts—each reflecting an increased level of digitally...

Starting with 2020 and the pandemic, fintech has run at blazing speed. Today it's adopted large language models; tomorrow the explosive power of quantum computing. On this episode Gareth Gatson, Chief Product Officer of Candescent, takes us on tour through the near — some would say very near — future of banking in the digital age that makes the most of AI while expanding service and product platfo...

The discussion around open banking first heated up before ChatGPT and LLMs became a fact of digital life. Now, the power of that technology — and the impending arrival of agentic AI — promise to multiply open banking’s power exponentially. Ray Denis, the CEO and founder of Sandbox Wealth, walks us through how open banking works and the incredible potential artificial intelligence brings to it.

Though the work of the Federal Reserve’s Faster Payments Task Force took up a good portion of the last decade, its efforts to speed the rails of payments in the U.S. are just starting to bear some exciting fruit. Keith Riddle, General Manager of Payfinia and its CUSO structure, explains the fine points of payment efficiency, how consumers will benefit on so many levels--and why credit unions will...

What better way to spice up the backyad BBQ and ignite those fireworks than to spend it with your friends at Bankadelic, and our three specoial CEO guests? They're all at the top of the fintech game and here to tell you about what makes for banking freedom in 2025 -- while also looking at those last pockets of dependence in the finserv landscape and celebrating achievements worthy of lighting a sp...

As part of our ongoing series on the biggest tech breakthrough in history, Bankadelic's "AI 5" experts tackle the subject of banks and data. The truth is, banks aren't doing nearly enough with customer data--and while the numbers often seem abstract to consumers, the freedom to move their money more freely isn't. From agentic AI to the question of banks getting their high-tech act together, our di...

As artificial intelligence ascends to heights never before seen in banking, Bankadelic brings back a panel of experts to discuss the fine points and the future: "The AI 5." On this episode, our five fintech experts give us a glimpse into the perils and promise of cybersecurity. It's a time when hackers brandish more powerful tools than ever--but banks and consumers can fight back, even to the poin...

It's all too common to find stale slogans like "Your hometown bank" among financial institutions that compete on the same tired turf for better rates and the like. But as Martha Bartlett Piland explains, banks really need to determine what they stand for before they can stand out. She's the author of a brand new book, "Don't Just Brand There, Do Something," and on this episode she discusses how bu...

Bankadelic is the only financial services podcast that features multiple music tracks written and performed by its host. Here Lou Carlozo introduces the theme for the new “AI 5” series of Bankadelic roundtable shows. “Highland Main Line: Edinburgh to Inverness” is a co-write between host Lou Carlozo and Kathryn Swezy, who plays tin whistle on this recording. Special thanks to Jim Quinn (percussion...

With the tariff news out of Washington changing almost daily, even a brief reprieve isn’t of much comfort. Whether you’re a banker, a borrower or a consumer looking to buy a big-screen TV with your credit card, stability and peace of mind have given way to uncertainty and anxiety. In this special episode of Bankadelic, host Lou Carlozo chats with Will Tumulty of Rapid Finance and Dr. Daniel Ahn of...

What bank doesn't think it's great? The real question, though, is this: How many banks actually are great--or are they simply mediocre? In the second of two episodes, Joe Sullivan of Market Insights and Steve Ramirez of Beyond the Arc cover a wide range of topics from how financial institutions can attract young employment prospects to the realities of neobank competitors doing a better job of ser...

Though the economy is going through a rough patch the climate still looks good for mergers and acquisitions, as financial institutions seek to build on competitive advantage, broaden customer base and embrace a future guided by AI. On this episode, the first of two parts, Steven Ramirez of Beyond the Arc (left) and Joe Sullivan of Market Insights (right) and break down the ins and outs of the M&A...

While the challenges of creating management and training programs for bank staff have meant long lead times -- often marked by frustrating roadblocks -- AI has changed the game in one noteworthy instance. John Findlay, CEO and Co-Founder of LemonadeLXP, shares how he developed InsightAI as a tool to revolutionize knowledge management and training for banks, credit unions, and other financial servi...

It's common sense that financial institutions that look out for their customers -- especially when it comes to improving their financial health -- would come on top where loyalty is concerned. But with a heavy bottom line focus and a "so what" attitude, many miss the mark by a mile. Rochelle Nawrocki Gorey, Co-Founder & CEO SpringFour, guides us through how her company is trying to close the gap a...

Agentic AI. Quantum computing. New terms and tech are redefining the banking sector’s use of artificial intelligence in 2025. Yet financial institutions can still get sucked into chasing a tricked-out gadget as opposed to a smart business solution. The bottom line is that applied right, AI promises a future where banks anticipate and fill customer needs like never before. In the second of two part...

Having already shaken up financial services — and the world at large — artificial intelligence will ascend to heights in 2025 never before seen in the history of banking . But will the view look like from up there? And how will it affect the way customers transact business, and financial institutions move into a future that would’ve seemed stranger than science fiction just a generation ago? In th...

Bankadelic is devoting two episodes to a crucial topic for 2025: where small businesses sit (and fit) in a challenging economic landscape. The U.S. Bank Small Business Perspective survey sheds light on the forces and concerns that matter — as reported by the business leaders themselves. In Port One we discuss the findings and what they reveal with Shruti Patel, U.S. Bank, Executive Vice President,...