AutoFix TechnologyCast

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In this episode, Amber Wright, Director of Partnerships at AutoLeap, joins Chris Cotton. Amber shares how she got into the automotive technology side of the industry and talks about why she feels so passionate about AutoLeap. Chris and Amber get into a discussion about innovation and how no...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In this episode of the AutoFix TechnologyCast, Chris Cotton is joined by Jon from Detect Auto to explore the innovative ways technology is reshaping auto shop operations. Jon highlights how Detect Auto's flagship maintenance review system automates service reviews, significantly cutting dow...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In this episode, Chris Cotton is joined by Keith Twitchell from Octorocket. Keith highlights the importance of utilizing technology to identify and address missed opportunities in auto shops, stating that these missed chances can have a significant financial impact. Chris emphasizes the val...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE Jeremy Glassco is the founder of AppFueled. Today, he and Chris talk about the use of apps and technology in repair shops today. Jeremy underscores the importance of integrating mobile apps as a communication medium to improve the customer experience. He shares strategies for creating a mem...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE Today, Chris Cotton and Laura Tierney from ShopLoaner talk about the importance of shop owners having a structured loaner vehicle program.  Laura brings up multiple ways shops can implement these programs, including using cars that clients have left behind or considering leasing vehicles. T...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In today's episode, Chris Cotton and Drew Jablonowski from Garage Gurus cover technology and training today in the auto industry. Drew says that Garage Gurus is using 53-foot semi-trailers to bring educational opportunities directly to technicians to help improve it. He also highlights the...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE Today, Chris Cotton talks about recent customer service interactions at his businesses. He then explains his thought process of how technology can and/or should be used in these interactions, saying to be careful not to over-rely on tech. Chris then gives examples of strong customer service...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In this episode, Chris Cotton and Craig O'Neill from Auto Flow talk about the role of AI and technology in the auto repair industry. They both emphasize face-to-face interactions even in a world filled with interactions over screens using technology. How do you have a good balance? Craig an...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE Brian Walker is the President and CEO of Shop Marketing Pros. Today, Chris and Brian help you understand what local service ads are and why you should use them at your shop. Brian explains how they have been successfully utilized in other industries, but now many shop owners are finding suc...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE In this episode, Chris Cotton is joined by Justin Rae, founder and CEO of Cinch. Justin explains how Cinch uses data science and automation to enhance customer communication and streamline operations for auto repair shops. Justin also says that clean data for effective AI implementation is...

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE It's episode number 1! We're so excited about the journey we're starting and glad you're here to join us! Today, Chris Cotton is joined by Steven Fafel, co-founder of AutoOps. Steven brings up data collection and how Auto Ops uses its voice system. Chris shares his experience using the syst...

Chris Cotton introduces the AutoFix TechnologyCast, a podcast dedicated to exploring how technology is revolutionizing the automotive repair industry. Chris shares his rich background in the automotive field, highlighting his passion for teaching and mentoring shop owners. He also outlines what's to come in future episodes, including in-depth discussions with industry leaders, actionable takeaways...