Auto Collabs

AI is being broadly adopted in the automotive industry, but many companies are implementing it without a clear understanding of the customer problem they're trying to solve. In this episode of Auto Collabs, John Coles of ACV explains why successful AI ...

Compliance changes can create uncertainty for dealerships of every size. Laura Perrotta, President of NJ CAR, explains how dealer associations help retailers navigate evolving regulations, access trusted resources, and stay informed when new compliance...

Dealership sales training can make or break a marketing investment. Eric Mercado, Chief Revenue Officer and Partner at Force Marketing, explains why even the best marketing campaigns fail when dealership teams aren't prepared to deliver on the customer...

Dealership growth doesn't always come from selling more vehicles. Sam Weaver, dealer principal of Chevy Chase Acura and author of Together Is How We Win, explains why many dealerships are overlooking valuable revenue opportunities that already exist wi...

TrueCar CEO Scott Painter shares his vision for a future where AI helps consumers choose the right vehicle, financing becomes more flexible, and car ownership itself may look very different than it does today. Special thanks to Force Marketing for maki...

Dealership compliance has become one of the most important conversations in automotive retail. Kevin Frye shares how his organization responded after receiving an FTC warning letter and what dealers can learn from the experience. Special thanks to Forc...

Transparent pricing starts with marketing. At the CBT New Auto Leadership Summit on Fair Pricing & Compliance, John Fitzpatrick of Force Marketing explains why dealership compliance challenges often begin long before a customer enters the showroom. Whe...

Building trust in automotive retail starts with transparency. At the CBT News Auto Leadership Summit on Fair Pricing & Compliance, Zach Shefska, co-founder and CEO of CarEdge, explains how AI-powered shopping tools, objective dealer data, and changing ...

Dealership leadership is built in the everyday choices that shape hiring, culture, accountability, and trust. John Osborne of Carter Myers Automotive joins AutoCollabs to talk about leading with consistency, growing a dealership group without losing it...

Most dealerships are chasing AI tools. Dave Perry argues the real opportunity is solving bigger problems, keeping service customers for life, and turning AI into a force multiplier instead of a replacement. Dave Perry has spent his career solving compl...

Send us Fan Mail The rules around pricing transparency are changing fast, and the industry is scrambling to keep up. Jim Fitzpatrick, Founder and CEO of CBT News, joins Auto Collabs to discuss why he's bringing the industry back together for a live eve...

Send us Fan Mail She's spent decades watching technology trends rise, crash, and reshape industries and she says the AI era feels familiar, dangerous, and full of opportunity all at once. Beth Hill, General Counsel & COO/Founder, The Shop at Ford Direc...

Send us Fan Mail Most companies chase growth—Sanjay Varnwal is chasing velocity, and it’s changing how dealers think about inventory, AI, and survival. In this episode, the crew sits down with Sanjay Varnwal, co-founder of Spyne, to unpack how dealersh...

Send us Fan Mail Most industries are still complaining about the talent shortage. New Jersey decided to fix it. In this episode, Laura Perrotta, President of NJ CAR, breaks down a bold, fully funded technician training program that’s flipping the scrip...

Send us Fan Mail Most dealers think they’re losing on price—but the real reason customers walk away is far more human (and far more fixable). Tom Kondrat, Advanced Analytics Director at Urban Science, joins Auto Collabs to unpack one of the most misund...

Send us Fan Mail Jen Suzuki doesn’t walk into a room, she revs it. In this episode, she brings her signature “Jenergy” to a direct conversation about what’s really holding dealerships back: comfort. From outdated sales processes to leaders who’ve stepp...

Send us Fan Mail If your competitive edge is still price, you’re already losing—the real battle is happening in experience, simplicity, and how you make people feel. Glenn Pasch has logged over a million miles in the air and many hours helping dealersh...

Send us Fan Mail Automotive spent years patching old systems together and now AI is forcing the industry to confront what should have been rebuilt a long time ago. Misty Tippets of Podium joins the show with a perspective the industry badly needs: one ...

Send us Fan Mail At the NY Auto Forum, Lance Woelfer, Vice President of Automobile Sales at American Honda, breaks down a major shift in strategy as the EV transition slows across the U.S. market. While early momentum was driven by government incentive...

Send us Fan Mail At the NY Auto Forum, Tom Castriota, former NADA Chairman and Owner of Castriota Chevrolet, breaks down the growing pressure dealers are facing from regulation, affordability challenges, and shifting market dynamics. With increased scr...

Send us Fan Mail At the NY Auto Forum, Alan Cooper shares a deeply personal perspective on an often-overlooked reality in the automotive industry—mental health. After decades in retail and leadership, Cooper opens up about his own battle with depressio...

Send us Fan Mail At the NY Auto Forum, Liza Borches, President of Carter Myers Automotive, breaks down a growing disconnect in the service lane. Despite years of innovation and record service growth, only a fraction of customers are receiving basic tra...

Send us Fan Mail At the NY Auto Forum, Steve Greenfield, CEO of Automotive Ventures, breaks down how dealers need to rethink their business for the next 5–10 years. While most operators are stuck managing a 30-day cycle, the real challenge is building ...

Send us Fan Mail At the NY Auto Forum, Stewart Stropp, VP of Customer Success at J.D. Power, breaks down how service is becoming one of the most critical drivers of customer retention and long-term profitability for dealers. As consumer expectations ev...

Send us Fan Mail At the New York Auto Show, Mark Schienberg, President of the show, breaks down what it actually takes to bring one of the largest automotive events in the world to life. With nearly 2,800 workers, millions of pounds of equipment, and j...