Association Edge

What if the key to deeper member engagement isn't knowing what generation someone belongs to — but understanding where they are in life? In this episode of Association Edge, Kelly and Jamie sit down with Kamber Parker Bowden of Generational Performance Solutions to explore how associations can move beyond generational labels and start meeting members at their actual life stage. Whether you're reth...

Join Kelly and Jamie as we chat with Hernan Guerra. The conversation includes the strategic career planning of the current generation, their approach to employee retention, the role of associations in training and networking, and the importance of mentorship and student engagement. He also explores the relationship between associations and social media, the interests and benefits of Gen Y in assoc...

Join Kelly and Jamie as they have a conversation with Melissa and Eric Lesch. As longtime members of several associations, Melissa and Eric discuss their involvement in associations, favorite aspects of associations and communication challenges, emphasizing the importance of personalized engagement and member retention. The conversation delves into association management, communication, and engage...

Board turnover shouldn't be a crisis—or a conflict. Join Kelly Dando Consulting for an honest conversation about one of governance's toughest challenges: leadership transition. From handling founder's syndrome to implementing term limits without hurt feelings, we'll tackle the real scenarios that keep board liaisons up at night.

Ever wonder why two chapters with the same budget, same national resources, and same member base can have wildly different outcomes? Spoiler: it's not about the money. In this episode, we're breaking down what separates a working board from a strategic board — and why the chapters that thrive are the ones willing to ditch "we've always done it this way" and start experimenting. If your chapter fee...

The conversation delves into the value of annual reporting and historical data for associations, emphasizing the importance of tracking metrics, board attendance, and financial red flags. It also explores the utilization of data for action, recognition, and decision-making, along with generational perspectives on recognition and awards. The discussion highlights the role of strategic planning and...

In this week’s episode of  Team Talk Tuesday , Kelly, Jamie, and Emily come together to celebrate the standout wins that shaped 2025 for Kelly Dando Consulting. From major client successes to internal breakthroughs, the team reflects on the growth, momentum, and meaningful impact created across the year. They share candid insights, favorite moments, and the milestones that made 2025 one of the mos...

In this week’s episode of  Team Talks Tuesday , the Kelly Dando Consulting team dives into one of the most common questions associations face:  How do we set fair, sustainable fees and price our events effectively? We break down the real costs behind delivering member value, explore how pricing impacts engagement, and share practical strategies for balancing accessibility with financial health. Wh...

In this week’s  Team Talks Tuesday  episode, the Kelly Dando Consulting crew dives into one of the most powerful (and overlooked) tools in your marketing toolkit:  email marketing . 💌 Kelly and the team break down what actually makes an email worth opening—from subject lines that stand out in a crowded inbox, to content that feels personal instead of “salesy.” They talk through how often you  rea...

Join us for  Tuesday Teams Talks  with the Kelly Dando Consulting crew— Kelly, Jamie, Emily , and this week’s special guest,  Dawn , who manages all of our conferences and events. Each session offers a quick, insightful look into what’s happening across the team, helpful updates, and behind-the-scenes perspectives from the people who keep our operations running smoothly. Don’t miss it!

Join Kelly, Jamie, Emily, and our social media manager, Kelley, for an engaging discussion on navigating the ever-changing world of social media. In this episode, the team dives into current trends, effective strategies, and practical tips for managing social media for associations and clients. Whether you’re looking to boost engagement, refine your content strategy, or stay ahead of the latest di...

Join Kelly, Emily, Jamie, Natalie, and Brenda for this week’s  Team Talks Tuesday ! We dive into the latest  event trends shaping 2025 , from creative attendee engagement and tech innovations to evolving sponsorship models and sustainable practices. Whether you’re a board member, volunteer, or association professional, this conversation is full of  practical insights and fresh ideas  to help you e...

In this episode of  Team Talks Tuesday , Kelly, Jamie, and Emily dive into creative and practical ways associations can generate revenue beyond membership dues. From sponsorships and events to digital advertising, educational programs, and affinity partnerships, the team breaks down what works and what to avoid when diversifying your revenue streams. 💡 Learn how to align your non-dues initiatives...

In this episode of  Association Edge , Kelly and Jamie sit down with  Melvin Schneider , CFO of Clement Building Company and long-time CFMA leader, for a candid conversation about what it really means to serve on a board. Melvin shares practical advice from his years of experience across local and national associations — from understanding expectations before you join, to managing time commitments...

In this episode of  Team Talks Tuesday , Kelly, Jamie, and Emily dive into one of the biggest challenges for associations — recruiting and keeping great volunteers. The trio discusses practical, real-world strategies for attracting new volunteers, engaging them early, and keeping them excited to serve. From personal outreach versus online sign-ups to mentorship programs, appreciation efforts, and...

Learn which technologies help us streamline association management! In this video, we share the platforms and tools our team finds most effective for managing associations and supporting Boards. You’ll hear practical insights, real examples, and suggestions based on our day-to-day experience. Disclaimer: We do not have any paid partnerships or affiliations with the brands mentioned. This video ref...

Hear our suggestions for setting up your Board for success.