ASHRM Podcasts

All leaders need to hear this important message about the power of meaning. Backed by research, Dr. Jackson shares the proven impact that meaning has on company productivity and worker well being. Developing your skills as a meaning-centered leader helps build positive relationships and creates a trustworthy working environment. Discover skills and strategies to help you connect with your team mem...

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The fifth of the series will explore the unique challenges of health care risk management for those who work under the consulting umbrella.

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The fourth of the series will explore the unique challenges of health care risk management for those who manage and mitigate risks in a large academic medical cente...

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The third of the series will explore the unique challenges of health care risk management in the pediatric health care setting.

We are living in an era where supply chain disruptions are growing because of various risk factors 1) increased natural disasters around the world 2) geopolitical conflicts in hot spots around the world 3) pandemics like COVID-19 4) cyber security breaches 5) raw material shortages 6) labor shortages in manufacturing and transportation 7) compliance violations 8) logistic congestion in ports and t...

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. If you have ever wondered what working for a professional liability insurance carrier is like, this podcast, the second of the series, is the podcast for you. Medic...

Health care risk management is a very diverse field and when you meet one risk manager, you meet one risk manager. One size does not fit all. This podcast series will look to discuss risks inherent to a variety of areas in health care. The first of the series will explore the unique challenges of health care risk management in the skilled nursing care, assisted living and independent living settin...

Discussion with an executive leader on the importance of the role of a Executive Sponsor in the RCA process and how to keep engaged and remove barriers.

Clinical decision support (CDS) alerts hold promise to improve patient safety but may also endanger it. Finding the balance between effectiveness, efficiency, safety, burden, and clinician concerns such as loss of autonomy will remain a challenge. With appropriate governance, monitoring, and analysis it will be possible to optimize alerting within clinical workflows and share knowledge and strateg...

In our journey to create a highly reliable, safety-focused organization using insights from risk and patient safety events to drive change, we faced a long-standing challenge: “Is anyone reading these event reports and doing something about them?” At Milton S. Hershey Medical Center, we set out to remove this “black hole” perception by leveraging existing technology in our risk management software...

How to have more fun in the workplace, get more done, and bring out the best in everyone. “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUN -omenal™ best practices The 3-E's (Energize-Engage-Enrich) and the 3-Views (PreView. HereView. ReView) can make you FUN-omenal, too, and irresistibly attractive in your...

Are you a new member to ASHRM?  Are you a seasoned member who has not attended a conference in the past?  This podcast will explore a member’s perspective on tips for the Annual Conference New Comer or maybe you have been away from the Annual Conference and you are joining us for the first time.  Hear how one member has navigated national conference attendance.

In 2019, ASHRM aligned its ERM approach with the updated 2017 COSO Framework. But how does this framework, commonly used in the finance or accounting fields, align with our work in health care? This podcast, delivered by two of the ERM faculty, will look to answer this question and provide listeners with concepts to continue the ERM conversation within their organizations.

Risk Managers do amazing work.  Yet challenges with “doing” versus “leading” can result in being overworked, undervalued, and undefined.  This session explores strategies to address the challenges and support development as Risk Management leaders.

Cyber risk does not exist in isolation. A successful cyberattack doesn’t just threaten your organization’s protected health information or other sensitive data; cyber risk is inextricably linked to the other risks your organization faces. A successful cyberattack could trigger an enforcement action by a regulatory body, such as the Office for Civil Rights or the Federal Trade Commission. A ransomw...

The American Hospital Association has launched its new People Matter, Words Matter poster series to help combat behavioral health stigma in health care settings by encouraging providers to adopt respectful, patient-centered language. In the first poster, Linden Oaks Behavioral Health provided information on using people-first language, which primarily acknowledges the person rather than the illnes...

In today’s healthcare environment, even without COVID-19, we have scarce resources, struggles for market share, and a challenge in the breadth and depth of services.  Since we have added COVID-19 to the mix, we are seeing more role combinations or even furloughs and position eliminations impacting risk departments.  Many risk management professionals are experiencing role expansion to include othe...

Behavioral Health focus is paramount in today’s ever-changing environment to ensure safe and trusted health care. Kristen and Doris developed a 3-part whitepaper for ASHRM looking at providing treatment for patients with behavioral health issues who are treated across the spectrum of care including: inpatient, outpatient, and in emergency/ambulatory care. Go to ASHRM’s website and download all 3 w...

In this conversation, we explore the definitions and impact of unconscious and implicit biases on healthcare delivery and patient safety, centering specific biases including: relation, race, gender identity and expression, sexual orientation, age, and mental health. This discussion, an adjunct to the Whitepaper series on Recognizing and Managing Bias in Healthcare, facilitates evaluation of curren...

Join Grace, Melanie, and Tonya as they discuss some fundamental questions on documentation within medical records. Find out what risk managers and lawyers really experience on issues of documentation in medical records, suggestions on how to avoid common pitfalls, and things to keep in mind when documenting within a patient’s record.

In this panel interview, Rebecca Chickey, MPH, and Dr. Neel Shah shares the different preventative measures hospitals are taking to reduce violence in hospitals.

James Lam discusses Health Care and Enterprise Risk Management on developing effective Key Risk Indicators (KRIs) and Executive/Board Risk Reports .

We typically face stressors that are in the moment or perhaps come-and-go; like a stress around the annual budget. For many years literature and research have brought emotional intelligence and resilience to our consciousness. This podcast with Dr. Michelle Kinneer will remind us why it is so important; and how to care for ourselves especially during times when stress seems to be endless.

The leadership journey is never straight and easy - bumps, turns, and twists are plentiful and many stumble without support and education to guide them. But when someone pushes on and overcomes the obstacles, a true leader emerges. Meg will share her own story on how she overcame the many bumps on her career journey to become the leader, mentor, friend, and colleague to so many of us in health car...

Dana Faber, Patient Safety/Risk Manager at The Doctors Company, moderates this panel interview on high acuity adult transfers with Denise McCord and Kelly Clement.