ASCEND Podcast

In this episode, we explore how the University of Indianapolis is transforming the academic trajectory of students facing academic dismissal through an innovative success course grounded in Process Education. Rather than focusing solely on study skills, the course helps students develop essential learning strategies, build resilience, embrace a growth mindset, and take ownership of their academic...

In this episode, we explore how Franklin College is removing financial barriers that often prevent students from fully engaging in campus life. From textbook assistance and study away funding to professional attire for internships and emergency support for Greek Life participation, the institution has developed creative, targeted initiatives that make high-impact experiences more accessible for st...

In this episode, we explore how Kent State University developed the Retention Tools Workshop Series to build campus-wide capacity for data-informed student success work. Through a collaborative partnership among enrollment management, information technology, institutional research, and academic colleges, the program equips faculty and staff with practical skills in retention analytics, reporting,...

In this episode, we explore how Indiana Tech is leveraging behavioral analytics and personalized nudging to support student success. By analyzing students’ digital engagement patterns and identifying behavioral profiles, the institution is delivering targeted messages that address challenges related to motivation, belonging, confidence, time management, and help-seeking. The conversation examines...

In this episode, we explore how the University of Central Arkansas is leveraging podcasting as a tool for graduate student success, connection, and professional development. Through Grad Chats at UCA , students, faculty, and administrators engage in meaningful conversations about mentoring, networking, wellness, belonging, and the unique challenges of graduate education. The discussion highlights...

In this episode, we explore how building a strong campus culture can strengthen both student success and faculty and staff retention. Drawing on insights from Education Affiliates, the conversation examines how institutions can create more supportive, inclusive environments through meaningful feedback, culturally responsive programming, and intentional recognition of community contributions. From...

In this episode, we explore how Eastern Kentucky University uses pulse surveys and early progress reports to identify students whose perceptions of their academic performance do not match reality. The conversation examines how timely data, strategic nudges, and personalized advising can help students who either underestimate their struggles or lose confidence too quickly. By connecting student sel...

In this episode, we explore how Concordia University Irvine is advancing equity in graduate education through its Future Faculty Fellows Program. Designed to support low-income and Hispanic students pursuing master’s and doctoral degrees, the program combines scholarships, mentoring, academic coaching, and career preparation to help students overcome barriers and succeed in higher education. The c...

In this episode, we explore how the University of Indianapolis is using predictive analytics and case management to improve student retention and success. Through its Success Slate platform, the university combines machine learning, real-time student data, and personalized outreach to identify students who may be at risk of stopping out before challenges escalate. The conversation highlights how t...

In this episode, we explore how Southern Utah University is using early-term data and peer mentor insights to deliver strategic nudges that improve student retention. Focusing on the critical weeks between two and six, the conversation highlights a simple yet powerful framework that categorizes students by likelihood to persist and prioritizes outreach where it matters most. By combining data with...

In this episode, we explore how institutions are rethinking student engagement by prioritizing experiences over traditional events. The conversation highlights how intentional design, inclusive programming, and thoughtful marketing can transform routine activities into meaningful moments that foster connection, belonging, and well-being. From supporting commuter students to creating immersive camp...

In this episode, we visited with Nii Kpakpo Abrahams to explore how Butler University is strengthening student success by investing in one of its most powerful assets, faculty. The conversation challenges common misconceptions and highlights how institutions can encourage, empower, and equip faculty to play a central role in retention, especially for first-year students. Through initiatives like f...

In this episode, we explore how proactive academic advising can play a critical role in retaining students who struggle in their first semester. Drawing on the work at Idaho State University, the conversation highlights how early identification, personalized advising, and intentional follow-up can help students on Academic Warning regain confidence and momentum. We discuss the importance of meetin...

In episode 20, we had a fun conversation with Dr. Anna Newsome Holcomb and Rick Clark from Georgia Institute of Technology where we explored how Georgia Tech is building a networked approach to student success by aligning access, retention, and academic support for high-priority student populations. The conversation examines how cross-campus collaboration, data-informed strategy, and new leadershi...

In this episode, we examine how clearer curricular pathways can improve transfer student success and reduce one of higher education’s most persistent barriers, credit loss. Featuring insights from experts at the John N. Gardner Institute for Excellence in Higher Education, the conversation explores how faculty and staff can work together to analyze curriculum design, identify unnecessary complexit...

In this episode, we explore the art and science of helping students use the support services available to them. Drawing on the work of Joe Cuseo, the conversation focuses on how faculty and staff can make referrals more effective by listening carefully, explaining resources clearly, personalizing connections, and reducing the barriers that often keep students from seeking help. Rather than simply...

In this episode, we explore the New Vol Experience at the University of Tennessee, Knoxville, an innovative approach to supporting first-year student transition and success. This program guides new students through a multi-phase onboarding journey, from online orientation and academic advising to the six-week Big Orange Welcome experience and a first-year success course. The conversation highlight...

In this episode, we explore Purdue Global’s Best in Class Basic Needs Support Badging Program , an innovative approach to building a campus-wide culture of care for students facing non-academic challenges. Designed for a large population of working adult learners, the program empowers faculty and staff to identify students struggling with issues such as food insecurity, housing instability, and ot...

What do you do when you know a First-Year Experience course improves student success, but you don’t have the funding or institutional support to build one? In this episode, we explore an innovative workaround born from a simple idea: Thor’s Hammer of Knowledge. This conversation covers how Susan Merrill and colleagues from Southern Utah University highlights created a low-cost workshop series desi...

What happens when financial literacy moves beyond theory and into honest, student-centered conversations? In this episode, we visit with Dr. Alexei M. Marquez and Fred Huang from the University of Arizona about how their “Practical? Possible? Sustainable?” model is transforming financial wellness for first-generation and underrepresented students. By demystifying financial aid, surfacing the real...

How can career centers use data to design programming that students actually need and attend? In this episode, Jon Ambrose from the University of Oregon Career Center walks through a data-informed approach to evaluating past programs, tracking student engagement, and leveraging platforms like Handshake and labor market insights to shape future initiatives. From boosting survey response rates to la...

Transfer students often face unique academic challenges that can go unnoticed in traditional retention efforts. In this episode, Dr. Anna Newsome Holcomb and Dr. Brian Garsh from Georgia Tech share how a redesigned midterm early-alert initiative uses timely data, targeted outreach, and transfer-specific support to identify academic risk and promote student success. Learn how Midterm Progress Repor...

In this episode, we discuss the  “Long Night Against Procrastination"  event, a practical and student-centered approach to tackling one of the most common academic challenges. Drawing on experience from a small liberal arts college, the conversation explores how a single, well-timed evening in the library evolved into a campus-wide tradition supporting hundreds of students at a critical point...

Building a culture of student success doesn’t happen by chance, it requires focus, discipline, and shared accountability. In this episode, we explore how National University uses Quarterly Operating Reviews (QORs) as a powerful, and often overlooked, culture-building practice. Based on the their write-up in ASCEND To Higher Retention Rates (Vol. 3),  “The Unlikely Culture Builder: Using Operating...

In this episode, we explore how Moore College of Art & Design is improving student retention through a deeply intentional, holistic support model. Dr. Joshua Wilkin, Dean of Students, shares how Moore’s multipronged approach (spanning academic early alerts, mental health services, and financial wellness initiatives) has strengthened student success and belonging at a small, mission-driven inst...