Argam Talks

A Conversation with Argam DerHartunian and Ming Xu COO of Trillet.ai , for a deep dive into the next era of Voice AI. They challenge “node-based” architectures and explore the shift toward single-prompt and speech-to-speech systems that could finally make AI conversations feel human. Argam and Ming debate how mid-market and small businesses can actually benefit from AI instead of being left behind...

In this episode of Argam Talks , host Argam sits down with Kevin Wu , CEO of Leaping AI , to unpack how Voice AI is transforming customer service, appointment scheduling, and call center automation across industries like home remodeling and airlines . 🎙️ Topics Covered: The rise of AI-powered digital workers and how they’re reshaping call centers Why appointment scheduling automation is driving RO...

In this episode of Argam Talks , Argam DerHartunian sits down with Max Sapo , CEO of Happyverse , for a deep, technical, and philosophical dive into the next frontier of human-computer interaction — voice agents and digital avatars . Max shares his journey from Google’s ML infrastructure team (working on Cloud TPUs) to founding Happyverse — a platform creating realistic, real-time video agents tha...

Voice AI Product Management with Vache Moroyan CPO Observ.ai — From Agentic Design to A/B Testing in the Contact Center* In this kickoff episode of Argam Talks , I sit down with Vache Moroyan, Chief Product Officer at http://Observe. AI , to unpack how real teams build, ship, and continuously improve Voice AI agents —from agentic frameworks and prompts to QA, analytics, CSAT/AHT, containment, and...