APQC Podcasts

On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about how finance professionals can improve processes in 2022.   Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Management & Knowledge Management Conference on May 11 and 12 in Houston, Texas!     

On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about why finance professionals are focused on acquiring and upskilling talent in 2022.  Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Management & Knowledge Management Conference on May 11 and 12 in Houston, Texas!   

On this podcast, APQC’s Mercy Harper talks with Greg Lambert, Chief Knowledge Services Officer at Jackson Walker, about the KM program at JW and evolution of KM in law.   Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Management & Knowledge Management Conference on May 11 and 12 in Houston, Texas!   

In this podcast, APQC’s Holly Lyke-Ho-Gland talks with Tony Benedict, the president of the Association of BPM Professionals, and Alex Roettcher, the director of corporate marketing at Endress + Hauser Group Service to talk about their experiences applying BPM to solve specific business problems. Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Managemen...

In this podcast, APQC’s Lauren Trees talks with Caroline Thompson, KM consultant at Shopify, and Sawyer Hamilton, knowledge base administrator at Elevations Credit Union, about how they align KM with business priorities and ensure that people see KM as supporting their work. Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's 2022 Process Management & Knowledge Managem...

On this podcast, APQC’s Mercy Harper talks with Stephen Carradini, Assistant Professor of Technical Communications at Arizona State University, about how knowledge managers should approach and communicate about AI. Check out the article Stephen coauthored, Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching , available now in Business and Professional...

On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about the future of remote and hybrid work within financial management.  Subscribe to us on iTunes or wherever you get your podcasts!

To garner a deeper understanding of which technologies are vital for process teams, APQC asked survey respondents to indicate which tools would be used as part of their efforts in 2022. Let's unpack what they found. This podcast expands on Holly's published article  Process Tools in 2022 . Your hosts today are Holly-Lyke-Ho-Gland - principle research lead at APQC - and Lloyd Dugan - chief architec...

On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about strategies for improving cash flow management.   Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Mercy Harper talks with Dave Applegate, founder of ImportYeti, about his super-popular supply chain visualization tool and what he’s learned from the people that use it.  Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Marisa Brown talks with Craig Moss, Director of Data and Change Management at DSCI, about cyber security in supply chains. This is the fifth episode in a five-episode series on supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org .  Subscribe to us on iTunes or wherever you get your podcasts!

In this podcast APQC's Holly Lyke-Ho-Gland talks with Jose Castro, the head of continuous improvement at CMI about how to set up a new program for success and ways to create long-term buy-in and momentum. Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Mercy Harper talks with Stephanie Barnes, Chief Chaos Organizer at Entelechy, about practice, tactical tips for implementing Radical Knowledge Management. To learn more about Radical KM, check out Stephanie’s website and her article in Business Information Review .  Subscribe to us on iTunes or wherever you get your podcasts!

It’s a long road to build a successful knowledge management program, but it helps to hear what other organizations have done and their lessons learned along the way. This podcasts highlights advice on developing, optimizing, and sustaining a KM program from: Juanita Coyle, CT1 KMSO, U.S. Navy Ian Pfaff, CKO, U.S. Army Training and Doctrine Command Michael Prevou, Deputy CKO, U.S. Army Training and...

On this podcast, APQC’s Mercy Harper talks with Ronan O’Malley, Director of Programs at the World Affairs Council of Greater Houston, about what business leaders need to know about the invasion of Ukraine.   Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Mercy Harper talks with Christopher G. Caine, President at the Center for Global Enterprise, about data stewardship and governance. This is the fourth episode in a five-episode series on supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org .  Subscribe to us on iTunes or wherever you get your podcasts!

APQC’s Lauren Trees talks with Nada El Gazzar, business excellence expert at Rabdan Academy, about the role of knowledge management in business excellence initiatives and how understanding each employee’s tacit knowledge improves business outcomes and the employee experience.  Subscribe to us on iTunes or wherever you get your podcasts!

APQC’s Mercy Harper talks with Bob Berry, principal at AnswerLab and founder of ItsTheUsers.com, about tactics and best practices for improving internal user experiences. For supporting guidance from Bob, visit his website .   Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Marisa Brown talks with Dave Kurz, Research Fellow at DSCI, about the people side of supply chain digitalization. This is the third episode in a five-episode series about supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org . For more on digital supply chain leadership, check out Dave’s book, Digital Supply Chain Leadership: Reshaping Tale...

APQC’s Mercy Harper talks with Bob Berry, principal at AnswerLab and founder of ItsTheUsers.com, about high-level strategies for improving internal user experiences. For supporting guidance from Bob, visit his website .   Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Mercy Harper talks with Craig Moss, Director of Data and Change Management at DSCI, about supply chain data problems and how to solve them. This is the second episode in a five-episode series on supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org .  Subscribe to us on iTunes or wherever you get your podcasts!

APQC’s Mercy Harper and Marisa Brown talk with Anna Yona, founder and CEO of Wildling Shoes, about how her company achieves transparency and sustainability through procurement, logistics, and more.  Subscribe to us on iTunes or wherever you get your podcasts!  

On this podcast, APQC’s Marisa Brown talks with Shawn Muma, Director of Supply Chain Innovation and Emerging Technologies at DSCI, about how organizations need to transform and the supply chain’s role in getting there. This is the first episode in a five-episode series about supply chain digitalization with DSCI. To learn more about DSCI, visit dscinstitute.org .  Subscribe to us on iTunes or wher...

On this podcast, APQC’s Mercy Harper talks with Mariah Barber, founder of Invisible Strengths, about how organizations can take a more proactive and purposeful approach to accessibility. To learn more about Invisible Strengths, visit invisiblestrengths.com or check them out on Instagram @invisiblestrengthsapp  Subscribe to us on iTunes or wherever you get your podcasts!

On this podcast, APQC’s Marisa Brown and Carla O’Dell talk about the people and processes behind supply chain headlines. APQC wants to hear your thoughts on supply chain disruptions – click here to take our 10-minute, anonymous survey.   Subscribe to us on iTunes or wherever you get your podcasts!