American Banker Podcast

Dan Geller, behavioral economist and developer of the Money Anxiety Index, describes how the gauge has spiked and what banks can do about it.

Tilman Ehrbeck, managing partner at Flourish Ventures, a mission-driven venture capital firm that spun out of the Omidyar Network last year, explains how startups like Summer, Propel, Steady and Cushion are helping people cope with debt and cash flow problems.

Fraudsters are attempting to intercept stimulus checks, set up bogus charities and defraud applicants for unemployment benefits. Mike Litt, consumer campaign director of U.S. Public Interest Research Group, discusses what can be done to stop them.

Kyum Kim, co-founder of online professional network Blind, describes the impact of the coronavirus pandemic's enforced quarantine on people who work in financial services.

Chris Skinner, the author of "Doing Digital," defends banks' response to the coronavirus crisis and discusses why he thinks the tech giants won't be able to take market share away from traditional financial institutions.

Ben Soccorsy, head of digital payments in Wells Fargo's virtual channels group, explains how the bank's 15 data-sharing agreements with fintechs and aggregators and tools like Control Tower give customers visibility into and control over their financial information.

Sherrod Brown, the top Democrat on the Senate Banking Committee, explains why consumer protection is so important as the coronavirus pandemic ravages the economy.

Simmons Bank in Arkansas, like many banks dealing with the coronavirus outbreak, has seen traffic soar on its digital channels as branches close. A look at what Alex Carriles is doing to navigate the crisis.

Grainne McNamara, financial services principal at Ernst & Young, explains that bank regulators have already been examining banks' cultures, and that's likely to continue. But banks can still fix culture problems during a pandemic.

Anand Talwar, deposits and consumer strategy executive at Ally Bank, and Jody Bhagat, president of the Americas for Personetics, explain how their technology collaboration has evolved from a virtual assistant to customized, real-time "insights" for customers.

NorthOne founder and CEO Eytan Bensoussan explains how unlocking bank data will help entrepreneurs in the future.

Brendan Coughlin, head of consumer banking, explains how Citizens established its relationships with Apple and Microsoft for point of sale financing and how they've evolved.

From 2010 to 2018 the South Carolina bank was on the FDIC's problem bank list, but in the last two years it has been profitable. Dominik Mjartan, the bank's president and CEO, explains how technology upgrades and relationship building helped it get back on track.

Aaron Klein, a fellow at the Brookings Institution, argues that the setup works well for those with money, but is very expensive for those on the lower end of the spectrum.

Ken Montgomery, who is heading up the Federal Reserve's faster payments network, says the agency is taking an incremental approach to launching the service.

The bank is working with fintechs like Digit, Simple and Catch to provide new financial products to people with limited access to banking, says Susan French, head of products in the open platform division.

Andy Rachleff, the fintech's CEO, discusses the digital bank it's developing and the concept of "self-driving money."

The custody bank was one of the first users of The Clearing House's Real Time Payments network. Andrew Haskell, who oversees the bank's program, explains how faster payments are helping the bank and its clients.

Doug Nielson at U.S. Bank and Jane Barratt at MX explain how men can be more supportive of their female colleagues.  

"To wake up one day and assume everyone in America is going to be above average at math and above average rational is crazy," says Ethan Bloch, whose app is designed to help people achieve financial health.

Werner Loots, the bank's first head of transformation, is helping the bank redesign how work is done, then streamlining and digitizing as much as possible. 

Chris Maher, CEO of OceanFirst Financial, shares how employees' roles have already changed and his bank's efforts to help them navigate AI and other emerging technologies.

Dennis Nixon and Gerry Schwebel at International Bancshares share their views on immigration policy, a border wall and the U.S.-Mexico-Canada trade agreement.

Stephen Lange Ranzini, CEO of University Bank in Ann Arbor, Mich., says The Clearing House's RTP and Early Warning's Zelle fail to meet basic requirements for enrollment, encryption of data in transit, and authentication.

In a sit-down interview, Cleveland Fed President Loretta Mester discusses how the FedNow real-time payment system will work alongside a big-bank one, and threats to financial stability.