American Banker Podcast

Sid Khosla, EY Americas banking and capital markets Leader, predicts that over the next two years, 20% of generative AI cases will drive 80% of the value across financial institutions. In this podcast, he explains what those use cases are and how banks can make the most of them.

Theo Lau , co-founder of Unconventional Ventures and author of the new book Banking on Artificial Intelligence, shares a vision of how banks could help consumers navigate financial uncertainties.

It takes $50 million to $100 million dollars, three to five years of losses and a complete commitment from the board to make it as a banking-as-a-service bank, the CEO of Pathward bank says in the latest American Banker podcast. 

Rob Abrams , CEO of Mobility Payment Solutions at J.P. Morgan Payments, is overseeing the development of in-car wallet systems that turn cars into rolling credit cards. He explains his vision of what connected cars could look like and do in the future.

Valerie Abend , Accenture's financial services cybersecurity lead, explains what banks get wrong about fending off AI-based threats and what they should do instead. 

Generative AI will remove toil from our day to day jobs, argues Lukic , who is managing director and senior partner at Boston Consulting Group.

"We want to put banks in the risk management driver's seat," says Sima Gandhi , co-founder of the Council for Fintech Ecosystem Standards, which has worked with a group of fintechs to create risk and compliance standards banks can use to evaluate their fintech partners. 

Software code generation and knowledge management are two of the places the bank has begun using  generative AI to improve efficiency. 

Thomas Rudzewick , CEO of Maspeth Savings Bank worries about the growing crisis of low savings among millennials and Gen Z. He believes banks like his can help reverse this trend with financial literacy and innovative savings tools. 

The bank, which is  headquartered in Pasadena , had to quickly switch to remote work for many employees and come up with relief programs for customers whose homes and businesses were destroyed by fire.

Arvind Purushotham , head of Citi Ventures, shares where he and his team see opportunities and how they vet tech startups.

A lack of resources is one common cause of AML penalties, says consultant Aaron Ansari . 

Some banks are "punching above their weight," according to Dan Latimore, chief research officer at The Financial Revolutionist. Here's how they do it. 

Ian Mitchell , founder of The Noble, an organization that works with law enforcement and with banks to fight human crime trafficking, explains some of his group's recent work and why banks need someone dedicated to human crime.

Elder financial exploitation has been a problem for banks for years, and it's getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim.

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.

The technology will take on routine, dull work, says Alenka Grealish , principal analyst at Celent.

Financial institutions have dramatically increased their investment and trust in large language models since 2023. Kartik Ramakrishnan , Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.

Advances in the company's AI-based lending models have made them better at predicting risk, which has led to growth, he says.

Dobrin, founder of advisory firm Qantm AI and former global chief AI officer at IBM, warns that popular generative AI models were trained on the whole of the internet and hallucinate at an unacceptable rate.

Jake Donoghue, author of the book Crypto Confidential, shares some of the worst practices he saw as a founder of a cryptocurrency company.

Karen Petrou, the managing partner at Federal Financial Analytics and a long-time observer of banking and regulation, says banks need to do far more due diligence on potential fintech partners and exert more control over these relationships.

Two veterans and executives at Armed Forces Bank – Tom McLean and Jodi Vickery – share the challenges they see their customers face and new products the bank has rolled out this year to better serve them.

Gene Scalia , the banking lobby's lawyer on retainer for a potential challenge to Washington's capital reform effort, discusses the state of administrative law after the overturning of a key legal precedent.

The Florida bank has emerged from de novo status and can now offer its solar loans in a larger geographic footprint.