AMA STEPS Forward® podcast

In 2021, the AMA, in collaboration with Manatt Health, released case studies featuring organizations that are measuring the value of their virtual care programs as part of the Return on Health Framework. Two years later, we’re checking in on the progress. On this episode, Dr. Lee Schwamm of Massachusetts General Hospital describes how their teleneurology and telestroke services have improved patie...

Dr. Kelly Bookman, Vice-Chair of Operations for the Dept. of Emergency Medicine and a Senior Medical Director of Informatics at University of Colorado Health, discusses how she built a unified communications initiative using Epic secure chat.  For more resources on the Electronic Health Record visit stepsforward.org  🩺 The AMA is your powerful ally, focused on addressing the issues important...

Dr. Vimal Mishra, UC Davis Vice President of Digital Care and AMA Director of Digital Health, and Sandy Marks, AMA Senior Assistant Director of Federal Affairs, join guest host Stacy Lloyd, AMA Director of Digital Health and Operations, to discuss the telehealth landscape post-public health emergency. To explore the Telehealth Quick Guide: https://bit.ly/3CRbkHP To explore the Physician Innovation...

Dr. Alfred Atanda Jr., Nemours Children’s Health, shares a case study and explores how to leverage e-consults, both synchronous and asynchronous, in practice. Host Stacy Lloyd (AMA Director of Digital Health and Operations) also poses some follow-up questions about risk mitigation, payment, and more.   To view the webinar from which this episode was pulled: https://bit.ly/3Nkljdc To view the Teleh...

Dr. Jane Fogg, MD, MPH shares her experience leading a system-level initiative aimed at reducing the burden of the EHR in-basket. Host Dr. Christine Sinsky, MD also follows up with some audience-submitted questions about regulatory compliance, the initiative’s impact on patient care, and more.    To view the webinar that this episode was pulled from: https://bit.ly/3NqpyW6   Taming the EHR Playboo...

In the final episode of this mini-series, hosts Meghan and Taylor explore ways to assess social determinants of health (SDOH) at the patient level, link patients to resources, and define an SDOH plan for private practices.     Claim CME credit for this episode here: https://bit.ly/3GYtIAG   Resources:   AMA STEPS Forward® module: Social Determinants of Health - https://bit.ly/3R1bZfY   Health Equi...

The health care landscape is changing rapidly, driven by the growth of payment models, regulatory changes, technology and consumer demands, and other factors. On this episode, we discuss payment models and how they relate to private practice.  Claim CME credit for this episode here: https://bit.ly/3GYNRGV Resources: Physician payment & delivery models - https://bit.ly/43GtUi1 Advocacy Update - htt...

In this episode, we'll discuss the administrative issues that private practices deal with on a regular basis, including revenue cycle concerns, payor audits, and prior authorization.     Claim CME credit for this episode here: https://bit.ly/3UNmNAe   Resources:   Prior Authorization and Utilization Management Reform Principles - https://bit.ly/3URIoas   Fix Prior Auth - https://fixpriorauth.org/...

In this episode, we discuss the administrative issues that private practices deal with on a regular basis. There are many, as our listeners may know, so this episode will be a 2-part discussion. This first part will focus on the areas of staffing, scheduling, and management of supplies.   Claim CME credit for this episode here: https://bit.ly/3osCUqR Resources: AMA Private Practice Simple Solution...

In episode 6 of this mini-series, hosts Meghan and Taylor underscore the importance of knowing your practice and your area, but also engaging with experienced counsel wherever possible during the contracting process, so that they can guide you and your practice in the right direction.   Claim CME for this episode here: https://bit.ly/3KT4tRu Resources:  Private Practice Toolkit: Getting Started -...

In episode 5 of this mini-series, hosts Meghan and Taylor share insights for leveraging telehealth and virtual care. They also explore emerging technologies in telehealth and the impact on medical coding. Claim CME for this episode: https://bit.ly/3LdB9GQ Resources:  Telehealth Implementation Playbook - https://bit.ly/3mUU5Rc Private Practice Playbook - http://bit.ly/3EqYEJI Digital health impleme...

Chaplain Elizabeth Tracey, creator of John Hopkins’ This is My Story initiative, shares how she designed a program that enables patients who are unable to speak to share their stories through interviews with family members and loved ones.   To learn more about This is My Story: https://bit.ly/41KsKRe   🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you...

In episode 4 of this mini-series, hosts Meghan and Taylor discuss different types of private practice settings and describe recommendations for current residents. Topics include determining interest and exposure to private practices, how residents can get experience, and what key challenges are when transitioning into private practice.  Claim CME here: https://bit.ly/40jNL3o     Resources:  Privat...

Dr. Gregory Duke Carlson, family medicine physician at TexomaCare in Denison, Texas, shares his experience incorporating advanced team-based care into an accountable care organization. He discusses how the workflow has increased patient satisfaction and safety, increased access to care, and reduced physician burnout and work outside of work. Team-Based Care Toolkit: http://bit.ly/3LHcDP3 Medical A...

In episode 3 of this mini-series, hosts Meghan and Taylor describe ways physicians can streamline processes to increase staff productivity. Topics include assessing the efficiency of your practice, what you can expect from your team, and available AMA resources available to support physicians throughout the process. Claim CME here: http://bit.ly/3mfusu2   Resources:  Private Practice Playbook - ht...

Dr. Neha Sangwan, internal medicine physician and founder of Intuitive Intelligence, discusses tips and exercises for handling anger, anxiety, tears, and other challenging emotions.  To listen to Dr. Neha’s previous podcast episode: https://apple.co/3lg8eHX For more resources for combatting burnout visit: stepsforward.org   Dr. Neha’s FREE Audio Book: https://doctorneha.com/audiobookgift/ CODE: AM...

In episode 2 of this mini-series, hosts Meghan and Taylor explore strategies for mitigating risks, leveraging one's network, and remaining nimble in your practice. They also discuss why private practice is still a viable option for many physicians.    Claim CME for this episode here: https://bit.ly/Ep2CME    Resources:   HPPP White Paper- http://bit.ly/3IU7rEy   Private Practice Playbook - http://...

Dr. Neha Sangwan, internal medicine physician and founder of Intuitive Intelligence, shares practical strategies for navigating conflict, miscommunication, and even the most challenging personalities in your life.   For more resources for combatting burnout visit: stepsforward.org     For more info about Dr. Neha: doctorneha.com 🩺 The AMA is your powerful ally, focused on addressing the issu...

Introducing Private Practice: Attending to Business: a mini-series from the AMA STEPS Forward® podcast, exploring strategies and best practices for navigating medical practice business operations. In this episode, hosts Meghan and Taylor identify common challenges faced by physicians starting a private practice and explore key elements to implement when it comes to building a successful and sustai...

Dr. Rola Hallam, British-Syrian consultant anesthetist, humanitarian, and founder of CanDo, a social enterprise that enables local, frontline health care workers to provide health care to their own war-affected communities, shares the story of her “valley of darkness” and how compassion can be a tool to combat burnout. Collective Trauma Toolkit:  http://bit.ly/3KGjF64   🩺 The AMA is your pow...

Dr. Alicia Pilarski, Associate Professor of Emergency Medicine, Associate Chief Medical Officer, and Medical Director of the Supporting Our Staff (SOS) Peer Support Program for Froedtert Hospital & Medical College of Wisconsin, shares her experience building an expanded peer support program for the entire health care team.     Peer Support Programs for Physicians Toolkit: http://bit.ly/3lq1wi9   S...

Margaret Bavis, DNP and Assistant Professor, Rush University College of Nursing, discusses how CommunityHealth, one of the largest volunteer-based health centers in the nation, assesses and optimizes social determinants of health to improve patient care.   Social Determinants of Health Webinar: https://bit.ly/3WBtPaz   Social Determinants of Health Toolkit: http://bit.ly/3R1bZfY   🩺 The AMA...

Dr. Alfred Atanda, Surgical Director, Center for Sports Medicine, and Director of Clinician Well-Being at Nemours Children’s Health, shares his experience piloting a telephone consultation model aimed at reducing call burden for infectious disease specialists.     Dr. Atanda’s Small Interventions Matter podcast episode: http://bit.ly/3H3WYqr   De-Implementation Checklist: bit.ly/3CLoTIR   LISTEN-S...

Dr. Kavita Bhavan, Chief Innovation Officer at Parkland Health and Hospital System in Dallas, TX and Natalie Boyle founder of Mommies in Need, a 501c3 nonprofit, discuss Annie’s Place: a center at Parkland Hospital that provides free and safe childcare for children of patients, as well as backup childcare for first responders and frontline health care workers. This first-of-its-kind initiative rem...

Dr. Rob McGregor, Chief Medical Officer and Pediatric Hospitalist at Akron Children’s Hospital, shares his experience creating a strategic program that provides free and confidential mental health services for physicians and APPs. Resources on burnout assessment: https://bit.ly/3UG87Bg 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on wha...