AM Best Audio

Melissa Carmichael, head of U.S. cyber, Beazley, discusses rising AI-driven cyberrisks and supply chain challenges, highlighting the critical role insurers play in strengthening cyber readiness and safeguarding businesses against evolving threats.

Shane Riedman, president of antifraud analytics at Verisk, discusses trends as outlined in recent company reports highlighting the sharp rise in collision severity, evolving subrogation strategies, and the growing role of data and AI in helping insurers improve speed, accuracy, and recovery outcomes.

Dale Porfilio, formerly chief insurance officer of the Insurance Information Institute, discusses the ongoing threat of lightning-related losses, insurer mitigation efforts and shifting storm patterns impacting risk.

Keith Golembiewski, assistant vice president, director of annuity research, LIMRA, discusses strong annuity sales, rising demand for guaranteed income and how insurers are adapting to meet evolving retirement needs.

Erika Melander, head of Nationwide’s national manufacturing practice, discusses how supply chain shifts are creating new risks for manufacturers and how insurance advisers can help manage them.

Stephen Cross, founding partner of McGill and Partners, CEO of McGill and Partners Europe, discusses the U.K. government’s new captive-friendly regulations and their potential to boost London as a top global captive insurance hub.

AM Best Director Edin Imsirovic discusses a new Best's Commentary that finds the insurance industry's crypto-market penetration is limited, but provides opportunities.

Rashid Galadanci, CEO and co-founder, Driver Technologies, discusses how connected car technology and telematics are transforming insurance by improving underwriting accuracy, speeding up claims and reducing fraud.

Tine Simonsen, head of insurance for Continental Europe at Coalition, discusses how rising cyberthreats and digital growth in the Nordics are driving demand for active cyber protection and shaping the future of insurance in Europe.

Zac Townsend, co-founder and CEO of Meanwhile, discusses how Bitcoin is transforming life insurance with fully crypto-denominated policies and new product opportunities. 

Karve Chief Underwriting Officer Ken Svean discusses his book, “The Ultimate Guide to D&O Underwriting,” which offers key insights and tools for navigating the evolving directors and officers insurance market.

Mark McGhiey, senior associate vice president of risk management & client services for Nationwide Insurance, says as billion-dollar storms become more frequent, a survey reveals that many businesses are nevertheless opting to reduce coverage in favor of short-term cost savings.

Patrick Foy, senior director of commercial insurance strategic planning, TransUnion discusses how new data reveals dramatic shifts in where and how Americans are relocating, with implications for everything from risk assessment in fast-growing Texas markets to Gen Z-targeted outreach, auto underwriting, and beneficiary tracking.

Steven Crewdson, managing director, insurance business intelligence, J.D. Power, says insurers are failing to tailor service for high-value customers, with cross-channel interactions and clear policy understanding the top satisfaction drivers of 2025.

InnSure Executive Director Charlie Sidoti discusses how NOAA’s decision to archive its billion-dollar climate disaster database could impact insurance affordability and resilience, urging insurers to share data and aid vulnerable communities.

Understanding what is in the environment is how risk managers can approach highly probable, impactful, and often overlooked cyberrisks, said Reid Sawyer, head U.S. cyber risk consulting for Marsh.

AM Best Senior Industry Research Analyst Christopher Graham discusses a new Best's Market Segment Report that finds new cyber supplementing highlights pricing difference by policy type.

NCCI’s Donna Glenn and Christine Pike discuss how their podcast brings concise updates on medical inflation, workforce dynamics and economic indicators to an industry seeking accessible, data-backed insights.

AM Best Associate Director David Blades discusses a new Best’s Market Segment Report that finds social inflation, declining reserve redundancies and rising claims severity continue to vex the MPL segment.

Eric Werkheiser, VP of professional liability and specialty programs at Nationwide E&S and Specialty, said when it comes to specialty insurance, the company will stay open-minded and explore opportunities as they come. 

Mark McGhiey, senior associate vice president of risk management & client services for Nationwide Insurance, discusses how rising driver anxiety, staffing shortages and underused safety tech are fueling distracted driving risks, and what commercial insurers can do in response.

Adrian Jones, head of underwriting and specialty retail at Acrisure, offers this advice to executives about social media in part two of a two-part interview: Don’t let anybody else do it. He also suggests a regular cadence of posts, since it improves familiarity and that leads to trust, which generates business.

Adrian Jones, head of underwriting and specialty retail at Acrisure, discusses the strategic importance of “being blessed” with data to help insurers improve their performance on multiple fronts, ranging from customer management to improving efficiency in part one of a two part interview.

AM Best Senior Industry Research Analyst Christopher Graham highlights a new Best’s Market Segment Report that finds market uncertainty, evolving technology and tariffs among the factors affecting the directors and officers segment.

Steve Doire, strategic platform and client adviser, Clearwater Analytics, discusses how insurers are shifting to outsourced management and private markets to boost returns, manage risk and meet growing regulatory demands.