Cathy Love
Allied Health Business Brilliance
The Allied Health Business Brilliance podcast powered by Nacre Consulting (previously known as Private Practice Made Perfect) is a much-loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures, and the occasional confession. The outstanding guest list includes Allied Health Business Owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. As you know, it takes a village to run a business. Cathy Love, our anchor for this podcast gathers the tribe, captures the...
Where to listen?
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Episodes
Rerun: Barriers Preventing Allied Health Business Owners from Doing Things Differently 08.01.2023 47:25
This week’s rerun is a wonderful episode with Chantelle Robards – Allied Health Subject Matter Specialist at Ernst & Young Global Consulting Services – where she discussed several barriers that seemed to be preventing many Allied Health business owners from stepping outside their comfort zone and doing things differently. We chat about the NDIS and its barriers, as well as the over...
Rerun: Rapid Growth, Working Remotely & Allied Health Trends 01.01.2023 38:13
This week is a rerun of another great episode, this time around with Kate Hunter in Episode 229. Kate made her podcast debut in this episode, where she shares her experiences and insights while working at Cliniko. You’ll hear Kate discuss how she got into working at Cliniko, where she interestingly started out as a photographer, as well as her insights into what it’s like working in a fully-...
Rerun: Fostering a Strong Team and Deconstructing Professional Resilience 25.12.2022 55:31
This week is a rerun of a popular episode with Sarah Teoh – Director of Look Who’s Talking. She discusses team spirit and culture, sharing advice on how to create a positive team energy, as well as how an increasing team impacts operations and culture. Sarah then speaks in-depth about professional resilience, including why it’s one of the biggest missing skills in the Allied Health industry. You’l...
Mental Health, Wellness & Self-Care – How Business Owners Can Make a Change 18.12.2022 49:59
Join me for a cup-of-coffee kind of chat with this week’s guest, Dr. Linda Wilson. She’s a Stress Management Specialist and Practice Director, but most of all, she’s simply an amazing woman. You’ll hear Dr. Linda share her journey from the very beginning on what led her to the stress-management space, before we take a deep dive into mental health, wellbeing and self-care for business owners. Dr. L...
The Importance of Having a Coach or Mentor as a Business Owner 11.12.2022 52:07
Kaye Frankcom – Author, Business Coach, Mentor, Approved Supervisor for psychologists in private practice, joins the podcast to share her wisdom on navigating being a business owner. You’ll hear Kaye discuss her beginnings, as well as her journey towards becoming a coach and mentor. Kaye then shares her thoughts on communication and being open as a business owner, key observations she’s made about...
Demystifying HR – Recruitment, Retention, Resignation & Finding a Balance as a Director 04.12.2022 50:20
Kerrie Canning, HR Specialist and Co-Founder and Director of HR Advice Online, tunes in for a packed podcast episode full of golden nuggets on HR that every allied health business owner needs to know. You’ll hear Kerrie share her insights on HR and FairWork compliance, key issues surrounding the pandemic and post-COVID, the recruitment scene, what great resignation, quiet quitting and quiet firing...
Business Planning for 2023 Brilliance 27.11.2022 26:01
Ready for 2023 to be your best year yet? With so many interesting on-goings in the Allied Health industry, Founding Director of Nacre Consulting, Cathy Love, asks some important questions as we usher in a more vibrant and successful 2023. Cathy highlights some key points on the importance of planning ahead for your Allied Health business. This upcoming Masterclass, “ Business Planning for 20...
Knowledge Investment, Team Learnings, & Having a Self-Care Plan 20.11.2022 48:44
From when she started her business to her learnings as a Founding Director, Jenny Gribbin from Driving Well Occupational Therapy tells all in this podcast episode. She walks through her early days in business feeling her way through the dark, to realising the importance of developing relationships and finding support. Jenny also shares her thoughts on knowledge investment and how it’s been crucial...
Forward Planning, Fostering Team Culture & Learning Leadership 13.11.2022 43:45
Founding Director of Speech Ease Speech Pathology and Certified Practising Speech Pathologist, Cheryl Ye, joins the podcast to share her story of becoming an Allied Health business owner, from her challenges, to triumphs, and everything in between. You’ll hear why Cheryl holds importance in forward planning including what she would have done differently, as well as her thoughts on the value of a s...
Building Sustainable Allied Health Services for Rural Communities 06.11.2022 45:13
With 28% of Australians living in rural and remote areas, it’s clear that something more has to be done to support their needs. Edward Johnson, SARRAH Chairperson, Umbo Co-Founder and Speech Pathologist, joins me for a chat on building sustainable services for rural communities – in particular, how SARRAH is making a difference by providing the support that rural and remote Australian communities...
Taking the Plunge & Growing a Business in the Midst of Difficult Times 30.10.2022 52:16
Michelle Moya, Director at Hop Skip Jump Occupational Therapy , talks us through her private practice adventure and how she took the plunge in the midst of the pandemic to become a solopreneur. You’ll hear Michelle chat about overcoming the challenges of building a startup during the pandemic, including her learnings during the first critical 12 months. She also shares the importance o...
Masterclass: Strategies for Promoting Balance and Preventing Burnout 23.10.2022 15:39
Ever heard the word, “burnout”? It’s a major topic of discussion in all industries, particularly after the past couple of years, and especially in the allied health industry. You may have heard your colleagues talk about it, or you may have experienced it first-hand for yourself. With it being such a pertinent topic right now, I’ve decided to run a brand new masterclass to help anyone who is deali...
The Importance of Supporting Graduates & Finding a Balance Between Clinical Work & the Business 16.10.2022 52:35
Principle Occupational Therapist and Owner of Verve OT, Sarah Collison, brings a little verve to the podcast this week to delve into a range of topics surrounding being a leader, balancing clinical and business duties, and the important role of graduate therapists for the allied health industry as a whole. You’ll hear Sarah discuss making the leap to owning a business after working in...
Recruitment & Retention, Employee Value Propositions, and the Importance of Upskilling 09.10.2022 44:20
In one of the most value-packed episodes yet, I’m joined by Natasha Hawker, Managing Director at Employee Matters, as she shares endless tips, statistics, and insights on recruitment and retention that all allied health business owners need to hear. Natasha discusses her observations of the workforce in the last five years, explaining why the applicant market is the tightest she’s seen in 27 years...
Team Culture, Building Leadership Teams & Diversifying Business Income 02.10.2022 51:27
Hannah Dunn, Director and Principal OT at D.O.T.S. Occupational Therapy for Children, dials into this episode to discuss her learnings as a business owner. We begin our chat with Hannah’s experience hiring her own husband, Warwick, as Business Development Manager, before discussing the rest of her wonderful team. You’ll hear how Hannah fosters team culture by helping everyone feel connected and cr...
Finding Motivation and Recognising How Your Leadership Style Affects Your Team 25.09.2022 49:11
Occupational Therapist and Founding Director of Optimal Living Therapy, Lauren Hart, tunes into the podcast to share her adventure as a business owner. She delves into what it was like starting out, including her expectations, and the reality, as well as the importance of making errors along the way. She then shares why “people” have been her steepest learning curve, which involved learning her le...
Learning from Your Team, Facilitating Culture, and Growing as a Business Owner 18.09.2022 47:06
The Founding Director of Kids Matters (or as she likes to call herself, the Principal) Vivienne Williams joins the podcast for an insight-packed episode. Vivienne shares her experience growing her business being on maternity leave, to now having plenty of goals lined up for the future. You’ll hear some shiny gold nuggets in this episode with Vivienne’s insights into the best learnings she’s gained...
Key Learnings & Confronting Moments as a Business Owner & the Possibilities of Telehealth 11.09.2022 40:05
Simone Dudley, Co-Founder of Therapy Connect, joins the podcast once again, and what an exciting thing it is to hear about the growth in just a few years. We start off reflecting on her journey transitioning from clinician to business owner, developing the business as a dedicated telehealth provider, quickly diversifying the team, and revealing her key learnings and confronting moments. You’...
Mentoring Graduates & Allied Health Business Owners 04.09.2022 47:44
Alyce Svensk wears many hats – Allied Health Business Mentor, Clinical Supervisor, and Director of Sensational Start OT. This week, she joins the podcast to discuss her journey, from bringing on her first employee, to now mentoring graduate OT’s left right and centre. You’ll hear how new graduates affect the existing team culture, Alyce’s insights for creating and maintaining a positive team...
Barriers Preventing Allied Health Business Owners from Doing Things Differently 28.08.2022 47:25
I’m joined by Chantelle Robards – Allied Health Subject Matter Specialist at Ernst & Young Global Consulting Services – to discuss several barriers that seem to be preventing many Allied Health business owners from stepping outside their comfort zone and doing things differently. We chat about the NDIS and its barriers, as well as the overall workforce including undergrad preparation, vol...
Thriving in Adversity, Personal Wellness & Preventing Burnout as a Business Owner 21.08.2022 55:36
Are you looking after yourself as well as you should be? This week I’m joined by Jo Muirhead – Founder and CEO of Purple Co. You’ll hear Jo share her journey starting Purple Co during the global financial crisis, to keeping the business afloat during her battle with cancer. As we discuss what it means to thrive in adversity, you’ll hear why Jo doesn’t like being referred to as an “inspiration”, as...
Understanding Climate Change & Carbon Neutral Strategies 14.08.2022 45:01
We’re going in-house this episode with our very own Process Documentation Officer here at Nacre Consulting – Ben Reich. As he is also studying Atmospheric Science at Monash University, it only seemed fitting to have a chat with Ben about climate change, renewable energy, and carbon-neutral strategies. You’ll hear exactly what Ben’s studying and how this gives him such an insight into c...
Measuring Performance & Success through Data 07.08.2022 50:16
I am yet to meet an allied health business owner who doesn’t want to understand their numbers better, have them all in one place, and know how to use them. But for those who aren’t too sure about where to start, it can be fairly intimidating (to say the least). Ever thought to yourself, “Oh, that’s good enough for now.” Sure, that bulky Excel spreadsheet might be “good enough” in theor...
Streamlining Your Systems – The Importance of Admin Support 31.07.2022 49:13
Ever come out of a therapy session or meeting, only to check your phone or computer and be faced with 20 new emails? It’s one of the most stressful feelings, leaving you with the overwhelming task of sitting down and sifting through each and every one. And it doesn’t stop there – without the right support systems, this email-tsunami is a never-ending battle… The good news is that there’s a s...
Adjusting as a Business Owner & Changing the NDIS 24.07.2022 45:34
If you could change anything about the NDIS right now, what would it be? This week’s guest on the PPMP Podcast is none other than Kerri Weaver – Owner of Eyes and Independence and Educational Disability Specialist. Kerri shares some great insights this week about being an allied health business owner – challenges and all. You’ll hear Kerri open up about losing her original role due to governm...
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