Allied Health Business Brilliance

In this solo episode, Cathy Love takes you behind the scenes of one of the most challenging and fast-moving seasons in the Allied Health sector. From the shock of the Annual Pricing Review (APR) to the massive advocacy efforts, strategic pivots, and business recalibrations, this episode is a time capsule of resilience and tenacity.  Cathy reflects on what happened, what it meant for Allied He...

Kelly Forbes is the Founder and Director of Forbes Care Occupational Therapy. With a background in paediatric OT, Kelly is known for her team-first leadership approach and commitment to building a business where clinicians thrive.  From solo practitioner to Director of a 26+ person Allied Health business, Kelly Forbes has led Forbes Care Occupational Therapy with purpose, culture, and calm. H...

In this episode, Cathy Love is joined by  Layland Webb , Business Manager at Nacre Consulting, to unpack the mindset and mechanics of business decision-making for Allied Health Directors. It’s a practical, number-loving conversation that explores how data and planning can lift the fog and help owners lead with clarity. From budgeting to strategic decision frameworks, Cathy and Layland talk th...

In this rerun episode, Cathy Love chats with Cullen Brugman , Managing Director of Dashboard Magic , about how data is the secret weapon in smart Allied Health business management.  Cullen unpacks what good data actually looks like, why Allied Health professionals shouldn’t fear it, and how dashboards can radically improve decision-making. They explore the real-world benefits of having busine...

When a team member underdelivers, it impacts more than just KPIs — it affects morale, culture, and your time as a business leader.  In this rerun episode, Cathy Love sits down with Nacre Consulting’s Business Manager –  Layland Webb  to talk about the real-life challenges of leading through underperformance in Allied Health. They share stories and strategies from the field, includin...

In this episode, Cathy Love sits down with  Nicola Photiou , Marketing Manager at Nacre Consulting, for an energetic and behind-the-scenes conversation about women leading the charge in Allied Health business marketing.  Nicola shares her career journey from local government comms to shaping national-level marketing strategy at Nacre. They explore how Allied Health Businesses can leverag...

In this episode, Cathy Love is joined by Nacre’s Business Manager, Layland Webb, for a grounded and practical conversation on how Allied Health Business Owners can plan beyond the panic. With rising costs, shifting markets, and mounting pressure on Directors, it’s time to reframe business planning as a strategic opportunity—rather than just survival mode.  Cathy and Layland unpack how to revi...

As EOFY approaches, it’s time to get serious about your numbers and your financial support team. In this episode, Cathy Love and Layland Webb dive into a favourite topic— loveable numbers,  while they share why EOFY isn’t just about paperwork and tax returns, but an opportunity to check in on your business brilliance.  Cathy and Layland breaks down what makes a financial team  truly...

Fresh from attending the 2025 DSC Annual NDIS Conference in Melbourne, Cathy shares her personal highlights, key takeaways, and thoughtful reflections. From foundational supports and registration reform to employment gaps and AI, this wrap-up covers the big conversations and subtle shifts shaping the future of the NDIS. Whether you joined the event or are catching up now, Cathy unpacks the moments...

In this soulful and deeply practical episode, Cathy Love sits down with Elanie Moulos, Occupational Therapist and Founding Director of SereneKids Therapy. Based in New South Wales, Elanie shares her unique approach to paediatric OT, team leadership, and business ownership—one grounded in nervous system regulation, emotional intelligence, and energetic awareness.  You’ll hear how Elanie built...

Our much-anticipated  Quarterly Allied Health Business Conference  is back on Friday 6th June 2025. And in this solo episode, Cathy gives you a little sneak peak on everything you need to know about this online event. From the behind-the-scenes prep to the carefully curated speaker line-up, you’ll hear how this practical, interactive event is designed to give you strategies you can...

Kimberly Lewis, General Manager at Prelude Australia, joins the podcast for an in-depth chat that every Allied Health Business Owner should listen to. Prelude Australia is a not-for-profit charity providing early childhood and therapy supports for children.  You’ll hear Kimberly discuss the early days of her career and her experience being born deaf in her right ear, how she switched her role...

In this powerful roundtable episode, Cathy Love is joined by coaches Chantelle Robards and Layland Webb to unpack the key business trends shaping the Allied Health sector right now. Together, they explore how 2024 new graduates are settling into practices, what’s changing in referral pipelines, the challenges of school access, marketing realities, and critical updates about the evolving NDIS envir...

In this heartfelt episode, Cathy Love sits down with  Jess Nyman , Occupational Therapist and Founding Director of  Only About Kids , to explore her journey of starting and growing a paediatric Allied Health business through the challenges of the pandemic.  From starting out in a single rented room to designing her dream clinic, Jess talks openly about the steep learning curves of l...

In this compelling episode, Cathy Love speaks with occupational therapist, advocate, and policy influencer  Muriel Cummins . From her early days in Dublin to her current leadership roles with  Every Australian Counts  and  OTSI  (Occupational Therapy Society for Invisible Disabilities) , Muriel shares her journey through clinical practice, mental health, policy, and the ND...

In this episode, Cathy Love chats with Emma Price—founder and CEO of Source—about her decade-long journey creating meaningful resources for families navigating disability. What began as a personal response to her daughter’s diagnosis has evolved into a national platform spanning print, digital, and Australia’s biggest disability expos.  “ Therapists learn so much at uni, but they often miss t...

Peter and Julienne Locke, physiotherapists and business owners, joins Cathy Love this week to discuss their inspiring journey in the Allied Health sector. They share how they built their business, refined their leadership approach, and managed workforce challenges amidst shifting industry landscapes.  Peter and Julienne reflect on the evolution of their leadership structure, the impact of COV...

Cathy Love is joined by Chantelle Robards, Specialist Coach at Nacre Consulting, for a timely conversation on how the NDIS reform agenda is impacting team wellbeing and business confidence in the Allied Health sector.   They unpack the growing trend of clinician movement, the weight of reform fatigue, and the tough decisions Allied Health Business Owners are facing around NDIS provider r...

Clinical Leaders Collective is back with a bang! Tune in to catch a glimpse at what you’ll discover about this utterly practical 90-day program for your Clinical and Team Leaders.  After doing a whole lot of data research and getting industry intel on the role of Clinical and Team Leaders, Nacre Consulting has designed and perfected the Clinical Leaders Collective Program where Clinical and T...

In this episode,  Yael Clark , a  Developmental Psychologist, Clinical Supervisor  and passionate advocate for neurodiversity-affirming care, joins us to explore the  shifts needed in Allied Health services .  We discussed the  importance of ethical and affirming therapy , how practitioners can better support neurodivergent clients, and the  role of professional...

In this episode,  Cathy Love , Director of Nacre Consulting, spills the beans on the upcoming  Quarterly Accelerator Conference / Online Conference  happening on  Friday, 21st March 2025 . This isn’t your typical online event—this is where Allied Health Business Owners come to turbocharge productivity, learn from industry leaders, and leave with actionable strategies to im...

This week, Cathy Love sits down with Megan Ingram, Director of Peninsula Plus, to explore her business journey from Peninsula Speech Pathology Services to a thriving multidisciplinary Allied Health business. Megan shares the challenges and triumphs of rebranding, growing a diverse team, and maintaining strong leadership in an ever-changing healthcare landscape.   From building a cohesive...

How to Get Back in the Black—Fast!   In this episode, Cathy Love discusses the challenges of the summer slump in Allied Health businesses and how to recover quickly. She introduces the upcoming Masterclass, Summer Slump Solutions: How to Get Back in the Black-Fast, designed to help Allied Health Business Owners tackle cash flow disruptions, client cancellations, and team management chall...

In this episode, Cathy Love sits down with Lisa Horton, communications specialist and integral part of Nacre Consulting’s marketing team, to discuss the evolving role of branding in Allied Health businesses. They explore how brand strategy impacts business growth, credibility, and customer connection.   Lisa shares insights into the work she’s done with Nacre, from refining visual brandi...

In this thought-provoking solo episode, host Cathy Love takes a deep dive into 2025 and the major trends shaping the year ahead. Covering everything from politics and workforce strategies to AI advancements, cyber security, and the NDIS landscape, Cathy offers insights on how Allied Health business owners can navigate an evolving industry.   With economic and legislative shifts in full s...