All the Home Truths

Lee and Mark talk about what's been going on over the past few weeks with their businesses, and give some examples of good and bad experiences that they have seen in the sector

In this episode, Lee and Mark discuss AI and how embracing the tools available to them has enhanced the offering they both provide

In this episode, Mark and Lee continue to discuss Completions, how they operate differently to other Agents, offering a personal service on the day

Lee and Mark talk about Exchange and Completion, in particular the challenges that Agents can face when trying to ensure that exchange takes place and what can be done, or should be done to mitigate the issues

Mark and Lee talk through The 39 Steps to Avoid a House Sale Nightmare, the book written by EweMove that helps sellers with their house move

Lee and Mark talk about sales falling through, and what can be done to mitigate this happening

This week, Mark and Lee have a general chat about the market, how it's been recently, what changes they have seen over the past 12 months, and what they have done to mitigate risk in the current

Lee and Mark talk through dealing with an offer, and why its so important that you approach every offer differently, and also why its so important that you built a strong relationship with both the seller and buyer during the sales and purchasing process

In this episode, Lee & Mark discuss the actual viewing itself, and what classes as Excellent, and some handy hints and tips to delivering fantastic customer service before, during and after the event

Lee and Mark start the discussion all about the viewing journey - this one is going to take some time !

Mark and Lee talk about how managing expectations can really make a difference to how a property sale progresses

Lee and Mark are back again this week, talking through the bane of most sellers and buyers lives - communication from Agents, or rather the lack of, and why it is such a game changer in the industry to focus on your customers, and ensure that they are kept up to date and in the know at all times, and how they go about that

In this episode, Lee and Mark talk about what else Agents can do to ensure they maximise the chances of a property selling or letting in the current market

Lee and Mark talk about how important it is to get the marketing right and why quality will always outshine quantity Using the right technology, mixed with genuine human input from owners who care about their customers

Lee and Mark discuss the NINE questions you should always ask an Agent before instructing them and why they are so important, and how those questions would be answered by them

Lee and Mark discuss the importance of valuing a property correctly and understanding the 'why' of the move

The new way of being an Agent - Hybrid - discussed in detail with Lee and Mark, talking through what a Hybrid Agent is, and why it's such a successful model

Why communication and a bit of pace and urgency is so important, and so lacking in the industry at the moment

An intro to the beginning of a brand new podcast, all about the Estate Agent sector, hosted by Lee Devenish, owner of EweMove Sales and Lettings Mildenhall & Brandon, and Mark Stephens, owner of EweMove Newmarket & Soham Focusing on the customer journey, and how we are disrupting the market by focusing on prioritising people over property, going 'behind the curtain' of the real estate indu...