AI Insurance

Progressive Insurance began in 1937 when Joseph Lewis and Jack Green set out to insure drivers that other companies ignored. From the start, the company built its edge through innovation: drive-in claims centers, safe-driver discounts, and later, online rate comparisons that made pricing transparent. Under Peter Lewis’s leadership, Progressive doubled down on experimentation, technology, and bold...

Most drivers don’t realize that the smallest auto insurance claims can have the biggest impact on their premiums. A $200 tow, a rental car after an accident, or even a chipped windshield may seem minor — but when filed through your insurance, these “little” claims often get logged just like major accidents. That can push your premiums up by hundreds of dollars a year for several years, or even tri...

This episode tells the full rise-and-fall story of  DeadHappy , the UK insurtech that set out to make life insurance bold, simple, and even fun. Founded in 2017 by Phil Zeidler and Andy Knott—both shaped by personal experiences with mortality—DeadHappy disrupted the market with its “Deathwish” concept, a short four-question application, and cheeky branding. The company grew quickly, reaching 25,00...

This episode tells the full story of  Lemonade , the insurtech startup that set out to disrupt a century-old industry. Founded in 2015 by Daniel Schreiber and Shai Wininger—outsiders to insurance—they built an  AI-first, mission-driven company  offering renters, homeowners, car, pet, and life insurance. We explore their  early funding , rapid launch, and standout innovations like  AI-powered claim...

ElevenLabs is reinventing how machines speak—making synthetic voices sound human, emotional, and multilingual. Founded in 2022 by two Polish childhood friends frustrated with robotic speech, the company quickly raised over $180 million and built a platform that can clone voices, dub content in 70+ languages, and create real-time conversational agents. For insurance agents, this tech is a game-chan...

AI is a tool that mimics human intelligence by finding patterns in data, helping with everything from spam filters to medical scans, but it doesn't truly understand anything—it just predicts based on training. It's everywhere, often invisible, making life more efficient by handling boring, repetitive tasks, yet it has real limits like bias, lack of common sense, and no genuine creativity....

Success in insurance sales supported by statistics The insurance industry's success heavily relies on data-driven strategies across digital, phone, and in-person channels. Let's break down the most effective approaches for winning new insurance prospects, supported by concrete statistics and proven methodologies. This podcast episode breaks down success in insurance sales supported by stat...

We explore how AI is quietly transforming independent insurance agencies — not just big carriers or Fortune 500 firms. From AI voice agents that handle cold calls 24/7, to quoting systems that deliver estimates in minutes, the tools are here — and they’re already making a measurable impact. We break down real-world examples: • How one agency uses AI to follow up with 100 internet leads each night...

A clear, jargon-free podcast for insurance professionals who want to understand AI. Each episode breaks down key AI terms and concepts, with real-world examples and practical insights. No fluff—just what you need to know to stay informed and ahead. If you're looking for a smarter CRM... My Lindy, is a truly smarter CRM with custom AI agents built for you . Lindy deploys an army of AI agents ac...

What makes prompt engineering particularly valuable in insurance is its ability to handle complex, industry-specific requirements. When crafting prompts, insurance professionals should consider regulatory compliance, accuracy of technical terms, and the need for clear, unambiguous language. A well-engineered prompt might include specific instructions about incorporating state regulations, industry...

The sovereignty of God remains unaffected by technological advancement.

Most of the AI we interact with today is behind someone else’s interface. You use ChatGPT, or Claude, or a customer service bot on a company website—but you don’t control what happens behind the scenes. When you build your own agent, you control the behavior. You can tune the prompt, define what kind of inputs it handles, and where its responses go. Try Insurance Lindy! Lindy deploys an army of AI...

Lindy is your AI-powered business assistant—more than just a chatbot. Insurance agencies can now do more with less. It actively handles work across your emails, calendars, documents, CRM, and tasks. Think of it as an always-on team member who never forgets a detail, understands your business systems inside and out, and gets things done without being asked twice. Try Insurance Lindy! Lindy deploys...

The fundamental challenge in insurance technology has been fragmentation - different systems, databases, and AI models speaking different languages. This fragmentation creates inefficiencies, increases costs, and slows down innovation. MCP addresses this by establishing a universal communication standard, essentially creating a common language that all components can understand and use. Just as US...

Interview from IA Forward podcast with Strawberry Antler Implementation Strategies One of the most valuable segments of the podcast addresses how agencies can implement AI solutions without disrupting their existing workflows. The team shares a phased approach that allows agencies to see immediate benefits while building toward more comprehensive AI integration. Explore our  flexible pricing optio...

Agentic AI is a type of artificial intelligence that can make decisions and take actions on its own—for example, an insurance assistant that notices a policy is about to expire, emails the customer to renew, and updates the CRM without being told. Agentic AI represents a significant evolution in artificial intelligence technology, functioning more like an autonomous employee than a simple tool. Un...

Listen to Debra, a commercial insurance rater help an agent get a commercial insurance quote online and over the phone. Learn more: Strawberry Antler

U.S. commercial insurance shops are stuck in a tech time warp: creaky legacy management systems, siloed carrier portals, and duplication-heavy workflows burn staff hours and jack up E&O and cyber risk. Because AMS and CRM rarely play nice together, producers limp along on spreadsheets, automation is basically MIA, and any whiff of innovation stalls under a mix of “if-it-ain’t-broke” mind-sets...

Yes, AI agents are becoming increasingly popular across various industries. They're moving beyond simple chatbots to perform complex, multi-step tasks that improve efficiency and customer service. In insurance and other sectors, businesses are using them to automate processes like quoting, customer follow-ups, and data handling. Major tech companies like ServiceNow and Salesforce are developin...

Podcast Summary: Picking the Right AI for Insurance—There’s No One-Model-Fits-All In this episode, we unpack a truth many overlook:  there’s no single “best” AI model for insurance—just the best one for the task at hand . OpenAI (ChatGPT)  helps agents craft personalized emails and summarize complex policies with top-notch natural language skills. Google Gemini  thrives in data-heavy workflows, he...

In this episode, we’re breaking down why prompting matters for insurance agents and CSRs—and how to actually get useful responses from AI tools like ChatGPT. We’ll cover what a prompt is, why most people get it wrong, and how better prompts lead to faster emails, clearer policy summaries, and way less rework. If you're in insurance and using AI (or thinking about it), this one’s for you. Learn...

Write prompts that actually get useful results from AI—especially if you're in insurance. Most people toss in a vague request and hope for magic. That’s not how it works. We’ll show you how to be clear, set the tone, give context, and use examples—all with real-world insurance scenarios. Whether you're writing marketing copy, policy summaries, or just trying to save time, better prompts me...

In this episode, we’re cutting through the tech jargon and talking about LLMs — that’s short for Large Language Models. What are they? Why should independent insurance agents care? And how can tools like ChatGPT actually save you time and help you serve your clients better? Whether it’s answering late-night questions, writing email campaigns, or translating insurance-speak into plain English, LLMs...

Question: Will AI replace an insurance agent? ⁠⁠Strawberry Antler⁠⁠ will build, train and deploy custom AI applications for any insurance agency or agent.

Question: Can AI replace a virtual assistant? ⁠Strawberry Antler⁠ will build, train and deploy custom AI applications for any insurance agency or agent.