Agency Intensive

Welcome back to Agency Intensive, hosted by Richard Hill, where we dive into the realities of running and scaling successful agencies. In this episode, Joshua Grant, Managing Director of Absolute Design, offers a candid, insightful look at how the agency landscape has evolved over the past 18 months. Together, they explore how agencies can thrive in times of market uncertainty, win client trust, a...

“Ego Is the Enemy” Welcome to another episode of eCom@One with Richard Hill! In today’s conversation, Richard Hill sits down with Anthony Barone, co-founder of Studio Hawk and the driving force behind their UK expansion. Anthony Barone shares the remarkable journey of going from a career in hospitality to scaling Studio Hawk from a small Australian team into an international SEO powerhouse with of...

In this episode of Agency Intensive, Richard Hill sits down with Mads Singer, agency trainer and management consultant who's helped hundreds of teams move from founder-led delivery to repeatable, scalable operations. Mads breaks down why most brilliant SEOs stay stuck at the same revenue level year after year, what the "superhero syndrome" really costs your business, and the exact hiring sequence...

From wasted pitch decks to strategic conversations that close. Aaron Hutchinson reveals the Win Without Pitching methodology that's helping agencies stop gambling on low-probability pitches and start winning profitable clients through expert positioning instead of endless presentations. Aaron Hutchinson is a sales consultant and trainer specializing in the Win Without Pitching methodology for crea...

From necessity to 20 years of building software that adapts to businesses, not the other way around. Angelo Zanetti co-founded Elemental during the dot-com crash and turned it into a Cape Town powerhouse that refuses to compromise on quality, security, or in-office culture. Angelo Zanetti Angelo Zanetti is the co-founder and co-CEO of Elemental, a web and software development agency based in Cape...

From a ski slope conversation to 120+ staff. That's the journey of Impression, one of the UK's fastest-growing performance marketing agencies. Mikey Emery started in a server room with three co-founders and built an agency that's broken through every glass ceiling—staying profitable, debt-free, and people-first the entire way. Mikey Emery Mikey Emery is the Commercial Director and co-owner of Impr...

Retainers? Contracts? Slow approvals? Forget it. Adrienn Major is breaking every rule of the traditional agency model with POD LDN — a global post-production powerhouse built on flexibility, speed, and trust. No retainers. No big contracts. Just on-demand creative firepower that scales up or down instantly. From managing 80 in-house artists and 1,500 freelancers, to building AI tools and automatio...

Jason Hennessey’s entrepreneurial journey began when he shared his impressive results in e-commerce and affiliate marketing during a presentation. The audience—mostly lawyers—were so impressed that several approached him afterward, asking if he could help them achieve similar success. Though he hadn’t considered starting an agency before, he left the room that day with seven business cards and the...

Nigel shares his journey from scaling his London agency from three Founders to 25 staff and multi-million pound turnover, to ultimately watching it collapse. In this episode of eCom@One with Richard Hill, Richard interviews Nigel Davies, former WPP design veteran, Co-Founder of 300 Million Agency and now Solo Consultant at Pin Creative. He discusses the dangers of relying too heavily on one large...

Amanda Walls, Founder and Director of Cedarwood Digital, a Manchester-based agency specialising in SEO, paid media, and digital PR and international speaker sits down with Richard Hill to share her agency journey.  Amanda gives an honest and frank account into the journey of launching Cedarwood as a solo venture nine years ago to growing it into an award-winning team with impressive client retenti...

Welcome to a milestone episode of Agency Intensive. In this special 10th installment, we take a look back at the most insightful and inspiring moments from our conversations so far.  Host Richard Hill revisits the memorable stories and strategies shared by a stellar line-up of agency founders and industry leaders, from the explosive growth tactics of Stephen Kenwright at Rise at Seven to Chris Tho...

Adam Pearce is the CEO of the leading Shopify CRO agency, Blend Commerce. They help online retailers sell more online by increasing AOV and Conversion Rates  He also runs a very successful events business which we are sure you have heard of, eCom Collab Club.  In this podcast, Adam goes deep into Blend’s service focus and how they work strategically with specific partners. He shares how they navig...

Kelly Evans is the Chief Executive at Social Change, a UK social research and social campaign company. They use research, insight, behavioural theory and psychology to design campaigns and programmes to lead behaviour change. They tackle issues such as, obesity, smoking, gun, crime, alcohol harm, climate change, recycling, litter, water usage, flu, cancer prevention and addictions.  In this podcas...

Niching seems to be a theme across these agency podcasts and this episode is no different.  Ady Collins is the CEO of Knotted Commerce, a specialist agency on a mission to help brands simplify their integrations using iPaaS. Using his years of eCommerce experience in the tech side and at Patchworks, Ady is tying tech together to make things easier for retailers.  In this episode, Ady shares how he...

Simon Penson is an Exited Agency Founder turned Consultant. He founded one of the very first content marketing agencies in 2009, Zazzle Media.  After securing successful growth and merging with Stickyeyes, Simon sold his business for an impressive £37M. Then Scaled was born. It is his latest venture, where he consults other agency owners to build and grow profitable businesses all the way to exit...

Joshua Grant is the Director of Digital at Absolute Design, a website design agency based in Nottingham. With a team of web developers and designers, they specialise in Magento and Shopify platforms, helping eCommerce businesses scale.  This podcast episode is relevant to you if you have challenges with managing difficult clients & retaining your staff and unsure what tactics will add longevit...

One of the most respected humans in the eCommerce world, Nathan Lomax, discusses how you can take your agency to its next level of growth. He’s a man with an obsession, to be the best serving agency for website migration for Shopify brands.  From 400 calls a month to niching down on what Quickfire Digital are best at, Nathan shares the tactics he is using to scale his multi-million pound business....

From Store Owner to Agency Owner, Chris Thomas has seen and heard it all. He is a self confessed agency hater and fell into the agency world by chance.  He has developed his agency to ensure that the constant frustration and disappointment he felt with his agency partners doesn’t happen with his clients.  Chris acknowledges that the success of an agency comes down to the people. Your staff are you...

It’s the age old saying, people don’t care about you, they care about what you can do for them. It’s the truth.  And that’s exactly Richard Mawer’s mantra when it comes to agency growth. Put your clients first and you will inevitably win. Build a product that answers their pain points. Talk to them how and when they want to be spoken to. Listen, adapt and improve.  Richard has been growing agencie...

Turning down clients is the best thing that you can do to grow your agency. Sounds counterproductive right?  But, that’s exactly what led to Rise at Seven’s impressive growth. Love or hate them, you can’t argue with the fact that they dominate the Digital PR & Search Agency space. From day one, they were working with big and established global brands. Clearly they were doing a lot of things ri...

Is this podcast worth listening to? Listen to this short trailer episode to find out whether these honest conversations will add value to your life.