American Financial Services Association

AFSA Extra Credit Podcast

Business EN ↓ 91 episodes

The AFSA Extra Credit Podcast is a quick take on the consumer credit industry from the professionals who work in it every day. Learn more at www.afsaonline.org .

Author

American Financial Services Association

Category

Business

Podcast website

afsaonline.org

Latest episode

Jun 15, 2026

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Episodes

Industry Icon #3 | Marguerite Watanabe, Connections Insights 19.03.2024

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Marguerite Watanabe, President, Connections Insights. She chats with  Danielle Fagre Arlowe , SVP of AFSA, on how she ended up in the industry, who her influences are, and the importance of knowing your val...

Industry Icon #2 | Kristen Miller, Global Lending Services 12.03.2024

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Kristin Miller , SVP, General Counsel & Compliance Officer with Global Lending Services. She chats with  Danielle Fagre Arlowe , SVP of AFSA, on how she ended up in the industry, who are influences are,...

Industry Icon #1 | Tanya Sanders, Wells Fargo 27.02.2024

AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features Tanya Sanders , Head of Wells Fargo Auto. She chats with Danielle Fagre Arlowe , SVP of AFSA, on how she ended up in the industry, who are influences are, and the responsibility she feels she has to he...

Ep. 55 | Alternative Data Download w/ Equifax 12.10.2023

In this edition of the AFSA Extra Credit Podcast, we chat with Lena Bourgeois, SVP & General Manager of Automotive & Insurance with Equifax about alternative data. It's a term that gets thrown around a lot but Lena gives us the download on what it is, what it can do for your business and most importantly, how it can increase credit access for consumers. We also touch on how bringing altern...

Ep. 54 | Changing Perspective on Auto Finance 27.07.2023

In this edition of the AFSA Extra Credit Podcast, we chat with Robert Steenbergh , Founder & CEO of  AutoPayPlus which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert's journey, the benefits of changing the perspective on how consumers pay for vehicles and the importance of affordability. ----- Don't forget to...

Ep. 53 | Creating your company's value proposition 29.06.2023

AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? Terri Horn , Managing Director with People Strategies joins us again to share her findings and best practices on creating and developing your company's value proposition. And, its more important t...

Ep. 52 | Fair Lending Pt. 2 w/ CRA's Dr. Adam Gailey 14.06.2023

This episode of the Extra Credit Podcast is Part Two of our conversation with,  Philip Bohi , VP of Compliance Education and Dr. Adam Gailey , Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and Philip discussed the things that you can control, like underwriting, servicing and other processes....

Ep. 51 | Fair Lending w/ CRA's Dr. Adam Gailey 08.06.2023

In this episode of the podcast, Philip Bohi , VP of Compliance Education talks with Dr. Adam Gailey , Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like underwriting, buy rate setting and servicing. State and federal regulators are examining underwriting p...

Ep. 50 | Rick Hackett & Stephen McDaniel on F&I Compliance 25.05.2023

In this episode of the AFSA Extra Credit Podcast, Dan chats with Stephen McDaniel, Co-founder & CEO with F&I Sentinel and Rick Hackett , Board Member with F&I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen's brain on some of the strategies companies can use to ensure F&I compliance is front of mind. We also take advantage of Rick...

Ep. 48 | The State of Vehicle Finance w/ Melinda Zabritski 25.04.2023

In this edition of the AFSA Extra Credit Podcast, Dan chats with Melinda Zabritski , Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from  Experian's Q4 State of Automotive Finance report . She also looks at affordability and uses her crystal ball to see what what be coming down the pike in the Q1 report. ----- Don't...

Ep. 47 | Hudson Cook on FTC Safeguards Rule 13.04.2023

In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. Dailey Wilson , Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint, its most folks). Dailey also discusses some of the unintended consequences of the rule and talks about...

Ep. 46 | Manatt Returns to Talk CFPB Registries 23.03.2023

The experts from Manatt, Phelps & Phillips are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need credit and the constitutionality of the Bureau in the first place. Bryan Schneider Joe Reilly Mahul Mad...

Ep. 45 | Affordability & Creditworthiness w/ Spencer Slade, PTS 13.03.2023

Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in many locations. In this episode of the Extra Credit Podcast, Dan Bucherer chats with Spencer Slade of P...

Ep. 44 | Olivia Moseley on the Power of The EDGE 27.02.2023

In this episode of the AFSA Extra Credit Podcast Dan chats with Olivia Moseley , Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should consider it a must-attend program for rising industry leaders.  Registration for The EDGE and AFSAEF's...

Ep. 43 | Celia Winslow & Danielle Arlowe on the Auto Remarketing Podcast 14.02.2023

AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia & Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special thanks to Nick and the team at SubPrime Auto Finance News for letting us republish the conversation h...

Ep. 42 | Attracting Millennial + Gen Z Talent 19.01.2023

In this episode of the AFSA Extra Credit Podcast Dan chats with Terri Horn, Managing Director of People Strategies, a boutique firm specializing in executive search, recruiting, and Human Resources consulting. We cover one of the hottest topics in financial services and the economy broadly right now: recruitment and retention. Terri shares some of what she learned over the course of her career mat...

Ep. 41 | Fraud Isn't What You Think 08.12.2022

In this episode of the AFSA Extra Credit Podcast Dan chats with Justin Davis, VP of Product Delivery and Frank McKenna, Chief Strategist with Point Predictive about the uptick in fraud as we come out of the pandemic and the economy remains turbulent. They also talk about what kind of fraud we're really seeing in the market. Hint? It's not a concerted effort by criminals.  Justin Davis Frank McKenn...

Ep. 40a | An Addendum on the 5th Circuit Decision w/ Manatt 31.10.2022

Given the 5th Circuit's recent decision regarding the CFPB's funding, we thought it made sense to bring our experts from Manatt back to the pod give us an idea of what it all means. Bryan Schneider and Scott Pearson join us again to add on to our discussion on supervision and enforcement at the CFPB.

Ep. 40 | Going Deep on CFPB Supervision & Enforcement w/ Manatt 31.10.2022

The Consumer Financial Protection Bureau's supervisory and enforcement powers can be confusing and if your company is in the crosshairs, a bit unnerving. Luckily, we've got CFPB experts from Manatt, Phelps and Philips LLP, to help guide listeners through the experience. Bryan Schneider , Mehul Madia and Scott Pearson join the pod to go deep on the structure of the Bureau, what you need to be doing...

Ep. 39 | Talking VPPs w/ Tyler Gray 27.10.2022

In this episode of the Extra Credit Podcast, Dan chats with Tyler Gray, Director of Sales with LCT on voluntary protection products. Lots of states, including most recently California, have instituted new voluntary protection product guidelines. Federal agencies are also looking at VPPs closely. So, where to start? Get a handle on where you're doing business, what the laws are and what you need to...

Ep. 38 | The History of The Breakers 12.10.2022

AFSA conferences take place in a lot of amazing resorts and hotels but nothing is quite as historic as The Breakers in Palm Beach, Florida where we'll be holding out 2022 Annual Meeting in a few short weeks. Dan Jenkins, Senior Manager of Sales at The Breakers joins the Extra Credit Podcast to give us a bit of a history lesson about the property and what attendees can expect when they arrive. 

Episode 37 | The Importance of Neurodiversity 04.10.2022

This edition of the  AFSA Extra Credit Podcast  is a bit of a teaser for our D&I session at the 2022 AFSA Annual Meeting where Anthony Pacilio, Vice President of Neurodiverse Solutions at CAI will talk about Neurodiversity. We wanted to prime the engine before we get to Palm Beach, so in this podcast we chat a bit about what neurodiversity is and  how this untapped pool of individuals can help...

Episode 36 | End-of-Summer Federal Affairs Update 08.09.2022

In this episode of the AFSA Extra Credit Podcast, Dan speaks with Ann Harter and Michael Grimes from the Federal Government Affairs team on what's left for Congress to check off the to-do list before November's midterm elections. We also take a look at what to expect after election day. Don't forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Fina...

Philip & Dan Buy Cars | Episode 2: The Dealer 24.08.2022

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Philip & Dan Buy Cars | Episode 1: The Prep Work 28.07.2022

We've got an special series of episodes for you here on the AFSA Extra Credit Podcast. Over the next three episodes or so, I'll be joined by my colleague Philip Bohi, AFSA's VP of Compliance Education to discuss our recent purchases of new vehicles. We thought, given our work with the vehicle finance industry and our undeniable gift to talk a lot, we'd go over our experiences and some of the thing...

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