ADD Systems
ADD Systems ADDcast
ADD Systems ADDcast brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. Guests share their insights on challenges and opportunities in the propane, commercial bulk fuels, heating oil, HVAC, wholesale petroleum, lubricants and convenience store industries. From software and security experts, to retailers, managers and corporate officers in the industry, our guests will help us break down some hot topics and talk about ways to improve efficiency, profitability, security and the customer experience.
Where to listen?
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Episodes
Moving Forward With The ADD User Group 22.04.2024 14:41
Megan Carr, Director of Field Ops Support Team at Paraco Gas, and Justin Bolus, Wholesale Fuel Director at Bumgarner Oil, unpack the ADD User Group (AUG) in this latest ADDcast. They discuss the AUG's mission to foster collaboration, problem-solving, and innovation among end-users. Megan provides a glimpse into the AUG’s upcoming initiatives, including the launch of a comprehensive quarterly newsl...
How To Prepare For Implementation Success 23.02.2024 16:47
Lisa Stearns, Manager of Retail Implementations at ADD Systems, outlines the ADD Systems implementation process by offering a comprehensive overview full of invaluable insights, from initial planning to post-implementation support. Lisa emphasizes the significance of communication, adaptability, and collaboration between ADD Systems and clients. CONNECT WITH ADD SYSTEMS ADD Systems: https...
ADD Systems' 2024 Outlook, The Emergence of AI & ADD User Group Updates 09.01.2024 21:51
ADD Systems’ President Bruce Bott & Senior Vice President / COO Rob Culbertson recap ADD’s 2023 product enhancements & highlights; outline the challenges and opportunities that our industries could face in the coming year; the impact that AI might have on the industry; why face-to-face time with our customers is so important; and the ADD User Group's accomplishments throughout 2023 plu...
Giving Back With ADD Cares 05.12.2023 6:14
ADD Systems Director of Human Resources, Allyson Wright, and Amy Katsigiannis, BTC and Special Projects Coordinator, join us to discuss the ADD Cares initiative, the fundraising efforts that it includes, and outlining the 2023 Pajama Program plans. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: ...
Work Your Credit Every Day 14.11.2023 9:58
Jim Gillis, Energy Consultant at ADD Systems, joins us to discuss how companies can stay on top of credit during the winter season, including the software tools clients can use to manage credit well & some of the success stories he’s seen. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https:...
Using Software To Meet Your Marketing Initiatives 27.10.2023 25:00
Regina Balistreri and John Coyle, Director of Marketing / Documentation and Vice President of Sales at ADD Systems, respectively, join us to discuss today's marketing initiatives, ways ADD Systems tools have helped clients grow their businesses, how ADD Systems software can help with marketing, and more. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://w...
Exploring the Advantages of Pegasus for Service Teams 25.09.2023 11:47
Melissa Spahr, Senior Business Analyst at Dead River Company and Committee Chair of the Pegasus/Service Committee, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss the challenges she’s been able to address with ADD Systems software and the benefits of using Pegasus mobile in Dead River’s service department. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsy...
Taking Advantage of Current Industry Trends 21.08.2023 17:10
Chris Kiernan, Director of Operations Retail/Wholesale at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss some of the ways that software and technology can help retailers take advantage of current industry trends, as well as key elements retailers should look for when considering new software. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsy...
Unpacking The Ever-Changing Human Resources Landscape 18.07.2023 10:16
Allyson Wright, Director of Human Resources at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss: HR opportunities and challenges in today’s environment; what ADD Systems focuses on to build a strong company; advice for those looking for a career today; and a focus on future HR plans. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com Link...
2023 BTC Wrap-Up 13.06.2023 12:27
ADD Systems’ President Bruce Bott and Senior Vice President & COO Rob Culbertson recap the 2023 Business Tech Conference & offer key takeaways, session / product highlights, and more! CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagra...
50 Years with Dixon Energy 16.05.2023 16:24
Sally Pierson and David Levitt of Dixon Energy join Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss: the partnership between Dixon Energy and ADD Systems across a span of five decades; the relationships that were built with different ADD employees over the years; and how ADD Systems software functionality has helped improve Dixon’s processes. CONNECT WITH ADD SYSTEMS...
Final Preparations For The 2023 BTC 17.04.2023 20:40
Regina Balistreri, director of marketing, and Amy Katsigiannis, BTC and special projects coordinator at ADD Systems join Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss some final preparation tips for those of you who will be attending the Business Tech Conference, which takes place May 8 through May 12, 2023, at Disney's Yacht and Beach Club in Orlando, Florida. Topics incl...
The ADD User Group (AUG) 2023 Outlook 04.04.2023 13:07
Phil LaRochelle, Manager of Business Applications at Dead River Company, as well as President of the ADD User Group, along with Megan Carr, Director, Logistics & Business Intelligence at Paraco Gas, as well as incoming President and chair of the Business Intelligence & Reporting Committee of the ADD User Group join Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to disc...
Making Print & Digital Fulfillment a Top Priority with MPX 07.03.2023 19:26
Mandee Fish, Jacob Roberson, and Tim Cole of MPX join Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss why print and digital fulfillment isn’t more of a hot topic in the industry; why budget statements trigger so many customer calls; the issue of price plans fluctuating over time; what a fulfillment vendor can do to support a smooth acquisition integration and how out...
Maximizing Client Portals In The Current Business Climate with PriMedia 14.02.2023 15:43
Rich Rutigliano, President of PriMedia, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to outline how online portals can improve efficiency and benefit a company’s bottom line; how PriMedia’s inVue product integrated with ADD’s SmartConnect can help a company get paid faster; how portals help alleviate phone calls and the need for additional CSRs at the office, and much...
ADD Systems 2023 Outlook, 50th Anniversary Spotlight & BTC Updates 03.01.2023 19:34
ADD Systems’ President Bruce Bott & Senior Vice President / COO Rob Culbertson recap ADD’s 2022 product enhancements & highlights; outline the challenges as well as opportunities that our industries could face in the coming year; discuss the significance of ADD Systems’ 50th anniversary; and offer updates on the upcoming Business Tech Conference. CONNECT WITH ADD SYSTEMS ADD Systems: https...
Walt Disney World Ambassadors Offer BTC Attendees Some Magical Tips & Tricks 01.12.2022 33:24
Ali Manion & Raevon Redding, the 2022-2023 Walt Disney World Ambassador Team at Walt Disney World in Orlando, FL, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss some very important Disney planning tips & tricks that BTC attendees won’t want to miss! Some of the topics we cover include: an overview of the 2023 BTC locations, including Disney’s Yacht and...
Intevacon Outlines its Proprietary Fleet Card Solution for Petroleum Marketers 03.11.2022 10:10
Shane Sexton, National Sales Manager at Intevacon Fleet Card Solutions, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss Intevacon’s history; what its proprietary fleet card solves for petroleum marketers; what separates Intevacon from other fleet card offerings; and new features that are coming to their product. CONNECT WITH ADD SYSTEMS ADD Systems: https://add...
Energy Consultant Jim Gillis Offers Growth Opportunities for ADD Clients 18.10.2022 11:44
Jim Gillis, Energy Consultant at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDCast, to discuss the primary goals he has when visiting with a client; the potential for our clients to gain significant cost savings; opportunities for our clients to grow their respective businesses or bring in additional income; and additional advice that can help them succeed. CONN...
Beyond The Financials with Blue Moon Industries 28.09.2022 15:37
Janice Phelps, VP, Direct Customer Sales and Service at Blue Moon Industries joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the benefits that Microsoft Dynamics GP has over other financial systems; how Dynamics can improve the process over QuickBooks for a diversified company doing any invoicing outside of their main fuel/c-store software; reporting capabilities that les...
Payment Technology Red Flags & Hot Topics with Qualpay 29.08.2022 26:16
Marci Gagnon, Vice President of Strategic Alliances, and Jon Gilbert, Director of Ecommerce and Partner Development for Qualpay, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: what companies should look for on their merchant statements in terms of hidden fees; why customer service is so important in the payment processing space; what upgrading your payment technolo...
An Introduction to Tiger Link from Tiger Payment Solutions 22.07.2022 15:39
Rob Fawcett, Founder & President of Tiger Payment Solutions, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the competitive credit card processing market; the critical issues confronting the heating oil & propane businesses in today's environment; and Tiger Link, an efficiency tool designed to simplify the process of taking a payment, which in turn results in a be...
Printing Services With ADD Systems 20.06.2022 6:36
Brian Kelly, Print Account Manager at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDCast, to discuss how the printing services industry has evolved over the last few decades; fuel-industry specific trends; how often organizations should evaluate their print needs and spend; and how the Print Services Offering at ADD Systems can help make ADD clients more successf...
Your 2023 Business Tech Conference Questions Answered 06.05.2022 14:39
Shelley Fredericks of Fredericks Fuel and Amy Katsigiannis, BTC and Special Projects Coordinator at ADD Systems, join Brian Cohen, ADD Systems Multimedia specialist and host of ADDCast, to discuss the importance of the BTC and what to expect at the 2023 event! To learn more and to register for the 2023 BTC, please visit: addsys.com/btc
A Deep Dive Into The ADD User Group 27.04.2022 24:24
Phil LaRochelle, Manager Business Applications, Dead River Company as well as President of the ADD User Group, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the value that the AUG brings to ADD clients; the dialog that occurs between the AUG and the ADD team to help drive and prioritize product development; the importance of the monthly Best Practice Calls; opportunitie...
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