ADAPT Insider

The pilot can make enterprise AI look further along than it really is. Once systems hit live workflows, organisations start dealing with messier user behaviour, weaker ownership, and economics that no longer match the original case. In a conversation with Anthony Saba, Partner & Managing Director, Transformation Services at ADAPT, Vijayan Seenisamy, Transformation Lead at an ASX 30 enterprise,...

Boards need enough cyber detail to judge exposure, understand whether key controls are working, and decide where intervention or investment is required. Cyber lands better when it is framed around governance, business risk, and investment choices rather than technical complexity. Jamie Rossato, CISO at Orica Australia, shares a practical view on how security leaders build alignment with boards and...

Customer experience, data strategy, and resilience do not operate the same way across every business model. At Village Roadshow, the challenge is sharper because cinemas, theme parks, and film distribution each run on different customer expectations, planning cycles, and technology needs. Keyur Lavingia, Head of Cyber Security at Village Roadshow, outlined how the organisation is trying to tailor...

As AI moves from specialist teams into everyday business use, data leaders have to focus less on scarcity and more on safe, scalable adoption across the organisation. Artak Amirbekyan, Chief Data Officer at EBOS Group, argues that this shift should not be resisted. Wider use is where the value comes from. The real task is making that use safe, deliberate, and broad enough that AI becomes part of e...

Enterprise AI programmes stall when they are treated as technical capability rather than organisational responsibility. AI adoption is a governance and ownership challenge. In conversation with ADAPT’s Head of Analytics & Insights, Gabby Fredkin, David Scott argues that lasting impact comes from aligning AI to strategic outcomes, business accountability and existing performance measures.   Key...

Most organisations approach AI through an efficiency lens and are surprised when value fails to scale. According to Dr Jon Whittle, ADAPT Advisor & former Managing Director of Data61 at CSIRO, AI must be a purpose led transformation. He argues that sustainable impact comes from aligning AI to organisational intent, leadership capability, and human outcomes rather than narrowly defined producti...

Pilot mode persists when three groups lose confidence at the same time: the CFO cannot justify the return, the chief risk officer cannot map the risk, and the board cannot govern what it does not understand. Simon Kriss uses that breakdown to explain why AI scale in Australia is being held back less by tooling than by trust, governance maturity, and cost discipline.   Key takeaways: AI fails when...

Rolling out AI access across a large organisation is the easy part. Building the judgement, safeguards, and leadership momentum needed to use it well at scale is far harder. That is the challenge CommBank faced. With 50,000 employees and responsible AI established as a long-term strategic priority, the bank offers a useful example of what it takes to move AI beyond isolated capability and into ent...

AI pressure is hitting universities differently from most organisations. It is being driven from the ground up by students, academics, and researchers already testing where AI helps and where it starts to distort learning. Kerry Holling, Interim CIO at the University of Sydney, explains how that pressure is changing governance, teaching, and trust across the institution. Key takeaways: Student beh...

What does safe scale look like when the cost of getting AI wrong is measured in public trust? In this ADAPT Insider podcast episode, Daniela Polit, Public Sector Transformation Executive, outlines a clear test for government AI. It should help solve complex public problems, reduce friction for citizens, and improve services at scale, while operating within guardrails that protect sovereignty, acco...

Agentic AI is creating new opportunities for efficiency and service improvement, but regulated organisations do not have the luxury of scaling it loosely. Governance, trust, and accountability have to mature alongside the technology. CareSuper CTO Simon Reiter talks about how the fund is balancing experimentation with regulatory obligations, internal adoption, and the controls needed to move AI sa...

AI is moving into the core of how organisations operate, and that is changing the leadership task. ADAPT Executive Advisors Claudine Ogilvie, CEO at HivePix and former CIO at Jetstar, Mark Cameron, CEO and Director at Alyve, and Brett Raven, Fractional CTO and CIO at The Consulting CIO, examine how leaders are reworking governance, decision making, and accountability as AI becomes embedded across...

What happens when AI removes admin from frontline care without taking people out of the process? Andrew Dome, Chief Digital Information Officer at Uniting, explains how the organisation is using AI to reduce documentation friction, keep people in the loop, and build towards safer care outcomes. Key Takeaways: The strongest frontline AI use cases remove admin where care happens, giving staff more t...