ACI Worldwide Podcast Series

Aite and ACI discuss the impact of mobile on the needs of consumers and the marketing of retail financial services . The Future of Mobile Banking is a topic on everyone's radar, regardless of the size of your institution or where you're are with your global strategy. An interesting element of mobile is the changing and evolving needs of the consumer and the technological information that addresses...

ACI and Aite discuss how current global and regional smartphone use is predicting the future shape of the mobile economy.   Mobile is one of the hottest areas in the payments and banking industry today. Despite the fact that we see mobility everywhere, we felt that there was not a lot of data on our mobile customers. Across the industry, there is an inconsistent understanding of these consumers; w...

Aite and ACI discuss the basic requirements for a card issuing platform in the 21st century and discuss the the value added and revenue generation capabilities that are needed to grow an issuing business. This episode consider some of the IT infrastructure dilemmas faced by payment insures and banks in general, the frustrations they have with the current payment hub systems, and the likelihood of...

ACI discuss how automating disputes and chargebacks can reduce handle time, strengthen your position and keep you compliant with critical date requirements. It is easier than ever for customers to dispute transactions; issuers must be prepared to resolve transactions quickly before they miss critical turnaround parameters. Changes in legislation and technology make it easier than ever to put a tra...

ACI and Aite share results of a global study and convey consumer attitudes towards payment fraud, its affect on customer retention, and working with banks to fight fraud.  The survey was conducted to help our customers better understand how their consumers are impacted by fraud and how those consumers are responding to this ever-changing threat. Speakers include Mike Braatz; Senior Vice President...

ACI and Aite Group discuss a recent survey of Merchant Acquirers in the US Market and consider the need for a merchant acquiring technology refresh. Easing the Pain: Finding New Growth Opportunities.   ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail.   ACI Merchant Acquiring solution page

ACI discusses how to effectively deploy a mobile billing system. As mobile continues on the fast track, mobile bill presentment and payment across web, apps and text has transitioned from optional features to essential components of a successful billing and payment strategy, and organizations are quickly realizing the importance of providing optimal mobile services. Implementing a mobile billing a...

Getting financial crime wrong has implications, not just financial costs, but the potential loss of a valued customer or even reputation damage.   Are we doing a good job in the industry today? From my perspective, the answer is probably no. Recent card fraud losses reported $365 million in losses, a fall from $444 million in the previous year. We need to look further back to the 1990s to understa...

Greenwich Associates and ACI Worldwide provide insight into both the views of executives regarding their online banking and cash management practices and the latest market trends.  Business executives rely on banking providers to supply a continuous flow of information to inform the organization of its true cash position. In particular, client expectations for information delivered to mobile devic...