ACI Worldwide Podcast Series

If you're interested in what's genuinely exciting in payments right now, this podcast is well worth your time. @ Jeremy McDougall  speaks with @ Tom Warsop, President & CEO of ACI Worldwide , and @ Otto Benz , Customer Technology & Payments Director at @ Nationwide Building Society , one of ACI's longest‑standing UK customers. It's a sharp, down‑to‑earth conversation that cuts through the hype aro...

In this episode of ACI Worldwide's podcast, host Jason Pavona explores a surprising disconnect in the payments industry: while advanced technologies are readily available, many leaders aren't using them to their full potential. Joined by industry experts, the discussion dives into the reasons behind this paradox—ranging from organizational inertia to misaligned priorities—and offers insights on ho...

During a recent PaymentsJournal podcast, Dan Coates , Principal Solution Evangelist at ACI Worldwide, and Daniel Keyes , Senior Analyst of Merchant Services at Javelin Strategy & Research, explored the complex payments ecosystem and how payment orchestration allows merchants and PSPs to tackle obstacles head-on. 

Payments are getting complex and catching fraudsters is getting harder. Learn how to detect friendly fraud and prevent account takeover, plus ways to decrease revenue leakage using digital identity verification in this Payments Journal podcast featuring ACI's, Erika Dietrich, and Javelin's, John Buzzard.

APP scams are on the rise, and UK banks are feeling the impact. By 2026, The UK market loss expected is $1,564.9 million compared to $789.4 million in 2021. Despite efforts to educate customers about the risks, banks and regulators are struggling to find a formula that works. That's where Scamscope comes in. In this podcast, you'll learn: The current and expected losses to APP scams in the UK and...

This episode will deep dive into the process of IPP implementation from planning to budgeting, from technology to partner and from fraud to business processing.

Instant Payment Platform (IPP) planning in UAE is not a short-term project. Get tips on the right approach from ACI's payments experts as they talk about the 18 criteria you need to include in your process.

Gain key insights into how UAE financial institutions can prepare for IPP in our podcast featuring over 20 years' of #payments experience.

What challenges are issuers facing and why are so many replacing their legacy solutions? Cards continue to be very popular in countries such as the U.K. and the U.S. – however, consumers are changing the way they pay. Listen to ACI's retail and issuing experts Javier Pino and Chris Knowles to find out more about financial institutions' challenges and pain points during recent years and why some ar...

In the last of our four-part, four-minute, Payments-as-a-Service series, Matt and Wayne welcome ACI's Head of SaaS Geoff Tunbridge into the conversation to explore "looking ahead" with cloud-based payment systems.

In Episode Three of our four-part, four-minute, Payments-as-a-Service series, experts Wayne Vercoe and Matt Collings cover the essentials on how to transition to the best Payments-as-a-Service solution that positions your firm for success.

In Episode Two of our four-part, four-minute, Payments-as-a-Service series, experts Matt Collings and Wayne Vercoe discuss why financial institutions should consider the cloud and SaaS as important steps to digital transformation. Listen to Episode Two now.

Fraud prevention is vital for protecting businesses from escalating costs. But an effective fraud strategy can do much more than that – contrary to common perceptions, fraud management drives better conversion rates and maximize revenue. Fraud and Payments strategies working in coordination and complementary to each other, build a clearer picture of customer behaviors and preferences.

The Payments-as-a-Service series from ACI is a four-part series focusing on the fundamentals of Payments as a Service. Each part addresses important questions financial institutions need to consider regarding cloud-hosted software solutions and how best to reach digital payment transformation goals. In Episode One, experts Matt Collings and Wayne Vercoe provide the four-minute lowdown on Payments...

The rapid digitization of banking and payments has led to a greater need for advanced machine learning fraud management capabilities. In this podcast, explore fraud scoring services — the next generation of machine learning that effortlessly mitigates model bias and keeps you ahead of fraud trends.

Where payments move freely, fraud moves fast. As banks launch new products for more payments to be made at ease in real time, they must be ready to fight fraud from day one.  In this new podcast, ACI experts show how network intelligence enables unprecedented cross-industry collaboration to defeat more real-time fraud. Learn how this proprietary technology allows financial institutions to securely...

Financial institutions in the U.K. must begin preparing today for the launch of New Payments Architecture (NPA). Listen in as ACI experts offer a comprehensive look at NPA and how it will transform retail payments in the country. Learn the steps to take before January 2023's planned testing and the benefits banks can expect from this modernization.

For banks, strong customer authentication (SCA) presents many challenges in how they serve their customers. In this new podcast, explore the keys to meeting changing consumer behaviors while maximizing SCA exemptions. Plus, learn how banks can meet PSD2 compliance while preparing for PSD3.

Where payments move freely, fraud moves fast. In this new podcast, ACI experts show how network intelligence enables unprecedented cross-industry collaboration to defeat more real-time fraud. See how this proprietary technology allows financial institutions to securely share and consume industry-wide fraud signals to optimize machine learning models.

Around the world, a number of central banks are engaging with new payments initiatives, whether that be on reducing the cost and improving the speed of cross-border payments, to whether central bank digital currencies may provide efficiency gains within the retail payment space. Mandating financial institutions connect to new payments infrastructure is one model central banks could adopt if lookin...

With the full launch of FedNow expected in less than 18 months, U.S. banks must act now to be ready. In this podcast, real-time payment experts from ACI Worldwide explore the current landscape of real-time payments in the U.S. and how banks can meet this tight timeline to benefit from FedNow on day one.   Listen now to learn: How FedNow promises to reinvent real-time in the U.S. Key phases and mil...

A quiet revolution in AI and machine learning for fraud prevention has been developing over the past year or so. That revolution is Network Intelligence, a model that leverages AI 2.0 technologies to allow central infrastructure owners and payment network operators to facilitate the sharing of information about fraud risks among their community of members, without compromising IP, data privacy or...

Machine learning is nothing new, but during the pandemic, fraudulent activity hit an all-time high, and its popularity soared. Now, it is the primary tool used for mitigating fraud, and companies like ACI Worldwide are leading the charge in developing algorithms and models to serve each and every one of their customers.   To further discuss the benefits of machine learning and how it can better se...

SCA Implementation for the European Union   With the deadline for merchants in the EU to implement strong customer authentication (SCA) swiftly approaching, merchants must identify key changes needed for compliance. But what exactly are they facing?   In this expert podcast presented by PaymentsJournal, ACI's Kieran Mongey, manager of solution consulting, merchant retail, explores the challenges a...