Kristina Jaramillo and Eric Gruber
ABM Done Right - A Personal ABM Podcast
As ITSMA and TechTarget report that 66% of ABM programs underperform, Kristina Jaramillo (President of Personal ABM) and Eric Gruber (CEO of Personal ABM) talk to sales and marketing leaders about what's working, what's not working, and how ABM needs to evolve. Along with account-based sales and marketing insights from Kristina and Eric, you will learn from leadership at Challenger, Demandbase, Okta, Uniphore, Alyce, Highspot, Gong, Critical Start, Longbow Advantage, Proof Analytics, Narrative Science, and many others. Come back each week for new content as we try to share new podcasts each Mo...
Author
Kristina Jaramillo and Eric Gruber
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Podcast website
Latest episode
May 21, 2026
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Episodes
Account-Based Selling and the Enablement That's Needed to Accelerate Accounts to Revenue 18.08.2023 52:41
Send us Fan Mail As GTM teams are building pipelines with ABM but are struggling with accounts going dark (especially after sales engagement), Spencer Wixom (former SVP of Sales and Marketing and Chief Customer Officer at Challenger and current CEO at The Brooks Group) joined us on the ABM Done Right Podcast to discuss: 1. The fundamentals that's needed for account-based selling that most org...
A Conversation with Tech Target - How to Drive Revenue Growth with Intent Data 18.08.2023 1:05:14
Send us Fan Mail There is confusion in the market on what intent data is -- and it's purpose. In this podcast discussion with John Steiner (CMO at Tech Target) and Bill Henry (SVP of Field Sales at Tech Target), you will learn: 1, Where the confusion lies and why it's happening. 2. What teams need to think about before they invest in an intent data platform - failure to do this will mi...
Why GTM Teams Are Creating Disconnected Account Experiences -- And How to Improve the Buyer Experience. 22.07.2023 1:00:14
Send us Fan Mail Most companies have dived into ABM tech and other platforms that promised a path to greater growth with more focus and partnership with sales leaders. However, ITSMA, Tech Target and others report that only 17% have a mature stage 4 program and 69% of ABM programs under-perform when it comes to revenue growth. Most GTM teams are still trying to build the foundation. Unfortunately,...
Peter Mollins (CMO of Set Sail) Discusses the Role That RevOps Should Play in ABM 11.07.2023 42:07
Send us Fan Mail Most ABM teams and the marketing firms they are using are rushing into ABM and retrofitting ABM into existing processes vs. changing interactions and experiences across the buyer's journey and customer lifecycle. While marketing may be more targeted now than ever - and the focus is on high-intent ICP accounts that are more likely to buy, there is very little change in how tea...
Humanizing LinkedIn Interactions with Target Buyers within Accounts You Want to Land and Expand 19.06.2023 34:48
Send us Fan Mail Kristina Jaramillo and Eric Gruber - (the hosts of the ABM Done Right Podcast) have mentioned many times that ABM is not really about accounts. It's about the human buyers in the accounts you want to win, protect and expand. This is why we need to stop thinking about campaigns and think about the moments we're creating along the buyer's journey and customer lifecycl...
The State of ABM in Cybersecurity and Other Undifferentiated IT Markets 01.06.2023 42:13
Send us Fan Mail Account-based marketing and selling became a must for cybersecurity firms and others looking to drive higher-value deals in an undifferentiated, crowded market. In fact, 92% of B2B marketers have some kind of ABM strategy or program in place as companies dove into ABM tech and other platforms that promised a path to greater growth with more focus and partnership with sales leaders...
Vladimir Blagojević From FullFunnel Reveals 17+ ABM Data Sources to Leverage 17.05.2023 53:58
Send us Fan Mail Long sales cycles, low win rates, low deal sizes, limited impact to ARR, GRR and NRR. What's causing this... Misalignment with accounts and buyers as there is a lack of customer research. There's a lack of data so there are misaligned messages, content, interactions and experiences. In this podcast, Vladimir Blagojević, cofounder of FullFunnel.io, discusses with Kristina...
Full Funnel ABM on LinkedIn with Eric Gruber and Justin Rowe 25.04.2023 49:08
Send us Fan Mail As Kristina Jaramillo and Eric Gruber have mentioned many times on the ABM Done Right Podcast: ABM is about changing the interactions teams are having and the experiences they are delivering across all channels and across the buyer's journey and customer lifecycle. This includes each touchpoint and each interaction. In this ABM Done Right Podcast. Eric Gruber and Impactable&a...
ABM Lessons Julija Noskova Learned From Working With Medallia & Other Companies 30.03.2023 55:39
Send us Fan Mail In this podcast, Julija Noskova (a GTM and Growth Marketing Consultant) shares the ABM lessons she learned from working as a VP of Marketing for Medallia, SoftChoice and other companies. These lessons include: 1. ABM requires change management across the organization, otherwise, you're just doing marketing as usual just more targeted. This includes changes in mindset, measur...
How Teams Are Failing to Get Personal 08.12.2022 8:43
Send us Fan Mail ABM Needs to Be Personal to Drive Enterprise Account-Based Growth – Not Just Personalized, When you have complex solutions, lengthy sales cycles, accounts going dark after sales engagement, high annual contract value and “at risk” enterprise accounts, you need a more personal account-based approach that focuses on the individual social, digital, email, and live interaction. You n...
How Teams Are Failing to Take a Blue Ocean Approach When It Comes to ABM 08.12.2022 5:31
Send us Fan Mail In Blue Ocean Strategy, INSEAD business professors W. Chan Kim and Renée Mauborgne argue that the solution to business growth and success is to operate in an uncontested market. They use the metaphor of a blue ocean to represent an uncontested market, and they contrast it with a red ocean, a marketplace where fierce competition has stained the water with the blood of the combatant...
Why GTM Teams Are Not Aligning with Target Accounts and the Human Buyers 08.12.2022 9:15
Send us Fan Mail In this quick, 9-minute podcast, Kristina Jaramillo shares why a call center conversational AI firm was challenged with accounts going dark. As you will hear, the content, messaging and outreach did not align with where target accounts were in their AI and digital transformation journey. Our client wasn't aligning with the strategic priorities of the organization and showing...
How Teams Are Failing to Protect and Expand Accounts with ABM 08.12.2022 7:22
Send us Fan Mail 82% of B2B customers are indifferent, disengaged or are actively looking to replace a vendor. Yet companies are still focused on applying ABM to just source the funnel. For example, Kristina Jaramillo (Host of the ABM Done Right Podcast and President of Personal ABM ) was having conversations with a SaaS firm that recently got growth funding. They put a heavy focus on the pipeli...
How Teams Are Leaving Buyers Hanging Halfway Through Their Journey 08.12.2022 10:34
Send us Fan Mail During an ABM Done Right Podcast on Rebooting Content to Support ABM & Sales, Cassandra Jowett (PathFactory’s Senior Director of Marketing) mentioned that she likes to compare the buyer’s journey to the “floor is lava” game that kids play. This kids game also became a popular Netflix game show. Just like the game show you have all these jumping points to get buyers to the saf...
Scaling ABM 08.12.2022 11:21
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How ABM is Not Being Used at the Right Time for the Right Reason 08.12.2022 9:44
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How FIS Global Treats ABM as a Privilege 14.11.2022 50:35
Send us Fan Mail Initially, Kristina Jaramillo and Eric Gruber asked Christina Handy (VP of Account-Based Marketing) at FIS to be a guest on the podcast to talk about the enablement that’s needed to ensure stage progression and wins with target accounts as Christina was responsible for deal support in past roles. But then we found out in pre-podcast conversations that ABM is treated as a privilege...
How Personal ABM Landed a Client with a $2.5 Billion Valuation Using Podcasts and ABM 08.11.2022 5:46
Send us Fan Mail Declan Mulkeen (CMO at strategicabm and host of the Let’s Talk ABM Podcast) recently posted on LinkedIn that his firm just won a new client - a billion dollar business. And, the source: his Let's talk ABM Podcast. At Personal ABM, we also recently won a new client, Uniphore, a conversational AI firm with a 2.5-billion-dollar valuation, and the source was our ABM Done Right Po...
Ivanti's Leslie Cocco Alore Shares the Do's and Don't of ABM 19.09.2022 1:03:31
Send us Fan Mail Leslie Cocco Alore is the Global Vice President of Growth Marketing at Ivanti - an ITSM platform that helps teams find, heal and protect every device, everywhere – automatically. She spoke at ABM events like B2B SMX in Boston and now she joins Kristina Jaramillo and Eric Gruber at Personal ABM for this podcast on the Do's and Don'ts of ABM. After you listen to this podc...
Why Davis Potter and Scale.AI Are Taking a 1:1 ABM Approach First 19.09.2022 49:44
Send us Fan Mail Davis Potter managed ABM programs for Google, Pegasystems and is now managing Scale. AI's ABM program. The program at Scale is very new (almost 4 months in from the start) and he's focusing first on the 1:1 with the company's most strategic accounts before going for scale. As many teams first focus on 1:few and 1: many BEFORE implementing 1:1, listen to this podcas...
How Product Marketing is Driving ABM at Gainsight 14.09.2022 40:37
Send us Fan Mail Kristina Jaramillo recently asked on LinkedIn - what role aligns the closest to ABM: demand generation, field marketing or product marketing. She asked this question because Nick Bennett at Alyce mentioned that field marketing should be focused on the middle and bottom of the funnel. They capture the demand that the demand generation team created. As ABM should be about accelerat...
Why You Shouldn't Just Focus on Accounts Showing Intent 16.08.2022 4:44
Send us Fan Mail In this ABM Done Right Podcast, Kristina Jaramillo (President of Personal ABM) shares why you should not focus just on in-market accounts. This is something that the intent data platforms like 6sense, Bombora and others do not want me to talk about. In fact, in her book, “No Forms, No Spam, No Cold Calls – The Next Generation of Account-Based Sales and Marketing”, Latane Conant te...
How Most Content Does Not Support ABM or Sales 12.08.2022 24:21
Send us Fan Mail Studies from eMarketer show that only 17% of B2B marketers worldwide say their ABM program was mature and driving strategic growth. The other 83% mentioned that their biggest challenge is ensuring you have the right content for an ABM approach. In a recent article, Dan Rosenberg at Octane11 mentioned that he’s surprised that “ensuring you have the right content for an account-bas...
New Research From Corporate Decisions Shows That Companies Are Ineffectively Selecting, Segmenting and Prioritizing ABM Accounts. 11.08.2022 9:41
Send us Fan Mail When you hit the core the right way, that’s when win rates go up, stage progression accelerates, sales cycles go faster and deal sizes increase. When you build relationships and align with your core, you build retention, you drive customer lifetime value and expand with your core as you provide greater value to them. ABM is about building customer lifetime value with the 20% of ac...
How a Cybersecurity Firm Crafted Their POV and Story to Challenge the Status Quo and Teach for Differentiation 04.08.2022 39:07
Send us Fan Mail Loyal listeners of the ABM Done Right Podcast know that Personal ABM believes that ABM and the Challenger Sale go hand-in-hand as ABM is not about sourcing the pipeline. It's about how are we going to win with those tier 1 accounts that do not respond to campaigns. It's about accelerating stuck accounts to revenue and how are we going to get a higher deal size and then e...
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