Kristina Jaramillo and Eric Gruber

ABM Done Right - A Personal ABM Podcast

Business EN ↓ 123 episodes

As ITSMA and TechTarget report that 66% of ABM programs underperform, Kristina Jaramillo (President of Personal ABM) and Eric Gruber (CEO of Personal ABM) talk to sales and marketing leaders about what's working, what's not working, and how ABM needs to evolve. Along with account-based sales and marketing insights from Kristina and Eric, you will learn from leadership at Challenger, Demandbase, Okta, Uniphore, Alyce, Highspot, Gong, Critical Start, Longbow Advantage, Proof Analytics, Narrative Science, and many others. Come back each week for new content as we try to share new podcasts each Mo...

Author

Kristina Jaramillo and Eric Gruber

Category

Business

Latest episode

May 21, 2026

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Episodes

ABM From a Product Marketer's Perspective - A Conversation with Rob Young 21.05.2026

Send us Fan Mail Rob Young, CMO of LockThreat GRC and Founder of MarketingHQ, recently joined Eric Gruber on the ABM Done Right Podcast to discuss how the teams are approaching brand and demand with ABM in mind, what ABM is from the perspective of a product marketer, how most ABM programs are nothing more than targeted demand gen, and the content that's needed in the post-pipeline to move acc...

Sloan Newman on the Strategic ICP and Other ABM Hot Topics 07.05.2026

Send us Fan Mail On this episode of the ABM Done Right Podcast, Sloan Newman (North American ABM Leader at NTT Data and author of "The Relationship Revolution) joins Eric Gruber (CEO of Personal ABM) to discuss: 1. The strategic ICP - Why it's important, how it's different from the traditional ICP,  how Sloan built the strategic ICP for NTT Data, what he looked at to build it,  and...

How to Apoproach ABM When You're in IT Services or an Integrator 01.04.2026

Send us Fan Mail Due to the nature of the business, sales cycle time, and how teams buy, when you are in IT services, or you're an integrator, you need to approach ABM differently than if you were a SaaS company. In this podcast episode, Eric Gruber (CEO of Personal ABM) and David Myer of Clarify (a 1:1 ABM firm that focuses on getting strategic enterprise accounts to the pipeline while Perso...

How Spreedly Is Changing Their GTM to Engage, Land and Expand Enterprise Accounts 24.03.2026

Send us Fan Mail In this podcast episode. Eric Gruber (CEO of Personal ABM) and Pamela Velentzas (VP of Marketing at Spreedly) discuss: 1. Why does a strategic account-based enterprise sales and marketing approach require a completely different GTM than the GTM for SMB?  2. The sales/marketing foundation that needs to be built from a brand, demand, land, and expand perspective before you can effec...

How Marketing Was a Tax at Skillsoft - and the Changes The Organization is Making to Drive Enterprise Growth 19.03.2026

Send us Fan Mail In this podcast episode, Mike Randall (Head of Enterprise Marketing at Skillsoft and former demand gen leader at JLL and Red Hat) mentioned that leadership, sales, and other parts of the organization thought that they were being taxed by marketing. The budget was being taken by marketing programs that would only drive account awareness and build a pipeline that, in most cases, wen...

How GTM Teams Lack Strategic Clarity, Customer Understanding and Human Interpretation That's Needed for ABM 02.02.2026

Send us Fan Mail Eve Chen, CEO of Growth Engine and Fractional CMO for Tech Companies, joined Eric Gruber on the ABM Done Right Podcast to discuss: 1.  How GTM teams and organizations lack the strategic clarity that's needed for ABM. 2. How most GTM teams do not understand their customers enough - even the ones that think they nailed their ICP. You'll learn about the 5 levels of customer...

Why Carlos Araujo Says Swapcard Is NOT Doing ABM 27.01.2026

Send us Fan Mail In this episode of the ABM Done Right Podcast, Eric Gruber (CEO of Personal ABM) and Carlos Araujo (VP of Marketing at Swapcard) discuss the difference between what ABM should be -- and what's being done today by most companies.  Now Carlos built and executed ABM programs at his previous companies. You'll hear what he's doing today at Swapcard and why he says Swapca...

Matt Hummel at Pipeline360 on Why Marketing Needs to Focus More on Post-Pipeline Than Driving Pipeline 13.01.2026

Send us Fan Mail While CMOs, VPs of marketing, and others are concerned that deals are stalling in the mid-funnel and last-mile nurture, they continue not to invest in it.  In fact, when Eric Gruber, CEO of Personal ABM, talked to Matt Hummel from Pipeline360 (the guest for this episode),  Matt mentioned that he had just spoken with a CMO customer of his on this exact topic.  Now, the Pipeline360...

How ABM for Services is Different from ABM for SaaS 08.01.2026

Send us Fan Mail In this episode of the ABM Done Right Podcast, Peter Mikael at Globant joined Eric Gruber (CEO of Personal ABM to discuss: 1. The foundation building that's necessary before you do ABM for services. 2. How execution of ABM for services differ when it comes to new customer acquisition 3: How execution of ABM for services differ when it comes to account retention and expansion 

How ABM Equals "Almost But Meh" for Most ABM Programs 21.10.2025

Send us Fan Mail The guest on this ABM Done Right Podcast mentioned on LinkedIn recently that in many cases ABM = Almost But Meh. 𝐆𝐨𝐢𝐧𝐠 ‘𝐚𝐥𝐥 𝐢𝐧’ 𝐨𝐧 𝐀𝐁𝐌 𝐢𝐬𝐧’𝐭 𝐫𝐢𝐬𝐤𝐲. 𝐆𝐨𝐢𝐧𝐠 𝐡𝐚𝐥𝐟𝐰𝐚𝐲 𝐢𝐬. He also said that - Most teams say they “do ABM.” What they really mean is they run a few ads to a named account list, and call it strategy. That’s not Account-Based Marketing. It's “Almost But Meh.” ABM only wor...

Jayashree Rajan and Eric Gruber on How CMOs Need to Rethink Their Approach to ABM 14.10.2025

Send us Fan Mail Brandon Redlinger posted on LinkedIn that marketing doesn’t deserve a seat at the table by default. Marketing doesn’t have the respect of the CRO by default. Marketing should have a seat at the table and earn the respect of the CRO and sales, but other members of the C-suite lose confidence in Marketing’s ability to contribute more broadly than just branding and campaigns. They ne...

The Role of ABM in Snyk's Customer Marketing Program - A Conversation with Rachel Donner 29.09.2025

Send us Fan Mail In this episode of the ABM Done Right Podcast, Eric Gruber (CEO of Personal ABM) talks to Rachel Donner at Snyk about their ABM programs in relation to their customer success programs.  You will hear: 1. How true ABM belongs closer to sales and CS than marketing, and why the CRO and CCO should own it. 2.  What true 1:1 ABM is - and how Snyk is using it to drive adoption, retention...

Challenging Demandbase's CEO on His Thoughts on Buyer Group Marketing 09.09.2025

Send us Fan Mail A couple of months ago, Gabe Rogl, the CEO of Demandbase, posted: BGM, or Buying Group Marketing, is the new ABM. Yes, ABM was named wrong in the first place. It should have been account-based go-to market, or account-based experience.  But it's because it's just not a marketing thing. And yes, it's still foundational for businesses that market complex solutions wit...

Andy Monahan and Personal ABM Talks About Buyer-Led ABM, ICP, Fit and Readiness 09.09.2025

Send us Fan Mail Everyone makes ABM about accounts - and better account targeting. But ABM is not really about accounts. It's about the buyers inside the accounts you want to land and expand. It's about improving the interactions you have with these buyers and the account experiences you deliver to them. In this episode, Andy Monahan at Yield Group joins Kristina Jaramillo and Eric Grube...

Conversation with Icron's ABM Leader - Aura Lupascu 18.08.2025

Send us Fan Mail On this episode, Kristina Jaramillo and Eric Gruber talk ABM with Aura Lupascu - ABM leader at the supply chain tech company, Icron.    When you listen to this episode, you'll learn: 1. The collaboration with sales that is needed to drive revenue growth with ABM --- and how ABM cannot be done in pockets and reactive, like ABM was done at one of Aura's past companies.   2...

David Anderson on Using ABM to Overcome Indecision & Win More Enterprises Deals 29.05.2025

Send us Fan Mail David Anderson (Co-Founder and COO at SellingInnovations) joined Eric Gruber and Kristina Jaramillo to discuss how GTM teams can drive greater stage progression and avoid accounts going dark - an issue that many companies like Uniphore struggle with today.  Listen to this podcast to see how you can enable buyers to overcome their fear of risk, failure, disruption and spiraling cos...

Why ABM Should Be Led by the Revenue Marketing Organization & How GE Healthcare Can See a Bigger Revenue Impact with ABM 15.05.2025

Send us Fan Mail On this ABM Done Right Podcast episode, Eric Gruber sits down with Jodie Lail (Revenue Marketing Leader at GE Healthcare) to discuss why teams need a revenue marketing organization if they are engaging in ABM.  Eric also digs into the GE Healthcare ABM program and discusses what's working for them - and where there are opportunities to have a stronger revenue impact. 

Angie Assennato on Why ABM Programs Are Delivering Limited Returns 11.02.2025

Send us Fan Mail Twice in a row, Angie Assennato, Senior Director of Growth Marketing at Signifyd, came into a marketing team that was already doing ABM but was getting limited returns.  In this podcast, she discusses with Kristina Jaramillo and Eric Gruber the challenges they had, the reasons behind the failing programs and how intent data/ABM tech were not effectively being leveraged. As leaders...

Winning with Your Big Bets with ABM - A Conversation with Marta George 23.01.2025

Send us Fan Mail Marta George, Head of EMEA ABM at Ping Identity, joined Eric Gruber and Kristina Jaramillo on the ABM Done Right Podcast to discuss the change management that needed to happen for them to win with their big bets, what their 1:few and 1:1 ABM program look like for their big bets and how they select their big bets.  She also talked about the need to scale back to scale up the impact...

How ABM Should Transform the Business and Your GTM - A Discussion with Joel Harrison 16.01.2025

Send us Fan Mail Megan Bowen (CEO of Refine Labs) mentioned  on LinkedIn  "The most important discipline that mid-market and enterprise B2B SaaS companies need to be cultivating is...Change management This is especially true for successful companies that have been around for 1-2 decades, that have been able to more easily manage the recent turbulence in B2B SaaS over the last few years and ar...

Going Beyond Intent Signals - A Discussion with Peter Mollins 16.01.2025

Send us Fan Mail In this ABM Done Right Podcast episode, Peter Mollins (a 2X guest on the podcast and CMO of Nooks) joined Eric Gruber to discuss the "signals" that GTM teams should pay attention to that go beyond intent data. 

Assessing Your GTM - A Conversation Between Mark Osborne and Eric Gruber 06.01.2025

Send us Fan Mail On LinkedIn, Kristina Jaramillo and Eric Gruber have been talking a lot about teams not being ABM-ready. They are simply retrofitting ABM on top of existing processes, content, messaging etc -- and they are not making the changes they need to land and expand high-value accounts.  As a result, they struggle with accounts going dark. They struggle with accounts becoming stuck or dis...

How Sal Vilardo and Maverick Solutions Are Humanizing ABM 19.12.2024

Send us Fan Mail At Personal ABM, we believe that ABM is not really about accounts. Everyone focuses on tiering, segmentation and prioritization of accounts but ABM is really about improving the interactions that teams have with the human buyers in the accounts we want to win, protect and expand. It's about improving the account experience for these human buyers. In this podcast, Sal Vilardo...

ABM Hot Takes with David Keene - European CMO of Wipro 08.12.2024

Send us Fan Mail David Keene, the European CMO for Wipro, recently joined Eric Gruber (CEO of Personal ABM) on the ABM Done Right Podcast to discuss his ABM hot takes including: 1. How ABM shouldn't replace demand gen and brand marketing pillars. 2. How we shouldn't think so much about MQLs or even MQAs and how we need a narrow view of the funnel where we are focused on accounts that hav...

1:1 ABM Conversation with Honni Marks at Red Hat 18.11.2024

Send us Fan Mail Honni Marks (1:1 Strategic ABM Lead at Red Hat) joined Eric Gruber on the ABM Done Right Podcast to discuss: 1. What it means to take a strategic 1:1 ABM approach. 2. The role 1:1 ABM should play in an account-based GTM program and how it should be used to expand key accounts. 3. The executive engagement that's needed for a 1:1 ABM program and how we should enable executive e...

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