Podcasts - Insurance Journal

As artificial intelligence fuels investment in data centers, insurers are facing a set of complex and interconnected risks as massive digital infrastructure projects are challenging traditional approaches to … Read More » The post EP. 119: A New Era of Risk with AI Data Centers appeared first on Insurance Journal TV .

Steve O’Brian, Executive Vice President of Marketing, and Vickie Valdez, Financial Services Solutions Marketing Director, both of Act-On Software, join Jim Flynn and Leslie Castillo on the IMCA … Read More » The post How to Build Customer Relationships That Last Beyond the First Policy appeared first on Insurance Journal TV .

A look at the second quarter shows the lowest claim assignment volume in several years. According to Verisk, there was a 12% decrease from last year, putting the … Read More » The post EP. 09: Why Claims Volume Has Been Dropping for Years appeared first on Insurance Journal TV .

Act-on’s Steve O’Brien and Vicki Valdez preview their upcoming IMCA peer2peer podcast conversation, with hosts Jim Flynn and Leslie Castillo, on how strategic lifecycle marketing helps B2B and … Read More » The post Coming Soon: Lifecycle Marketing That Delights Customers appeared first on Insurance Journal TV .

To be sure, LinkedIn is the dominant social media hub for the risk and insurance business. It serves perfectly for professionals connecting within the industry—and for producers building … Read More » The post LinkedIn Ad Doctor appeared first on Insurance Journal TV .

Carriers should look for proof that policyholders have made key crisis communications decisions in advance, starting with a designated company spokesperson and an alternate. Check out this clip … Read More » The post Crisis Communications: What Insurers Should Expect Before an Incident appeared first on Insurance Journal TV .

Cyber insurance has become increasingly sophisticated at preparing for and responding to the technical side of a breach, but what happens when the incident becomes public? In this … Read More » The post EP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial appeared first on Insurance Journal TV .

“AI is really starting to help us execute real insurance work. It’s not just about summarizing documents; it actually can turn the conversation into action,” which means binding … Read More » The post Binding Policies Faster appeared first on Insurance Journal TV .

Our guest on this lively episode is Pat Sullivan with Risk Information, a firm analyzing trends in auto and home insurance. He is bullish on the future of … Read More » The post Agents Fight Through Personal Lines Stresses appeared first on Insurance Journal TV .

Insurers are exploring AI-specific loss prevention services, but the wide variety of AI applications makes it difficult to identify solutions that work consistently across businesses. Check out this … Read More » The post How Insurers Are Expanding Risk Management for AI appeared first on Insurance Journal TV .

AI is rapidly changing the way businesses operate, but as companies embrace increasingly autonomous AI systems, they’re also confronting a new and evolving set of risks. This episode … Read More » The post EP. 117: When AI Agents Go Beyond the Guardrails appeared first on Insurance Journal TV .

Earlier this year, Vertafore rolled out a series of AI-supported tools for agents, MGAs and carriers that automate manual work and allow them to focus on customers, says … Read More » The post AI Tools for Agents appeared first on Insurance Journal TV .

Steven Badger explains how limiting the role of public adjusters could drive more policyholders to hire attorneys, increasing costs and making insurance claims more difficult to resolve. Check … Read More » The post Why Restricting Public Adjusters Could Send More Claims to Attorneys appeared first on Insurance Journal TV .

Learn how failing to meet multi-factor authentication (MFA) requirements can jeopardize cyber insurance claims and why many small businesses remain financially vulnerable to costly cyber breaches. To view … Read More » The post No MFA? A Cyber Attack Could Leave Your Business Uninsured appeared first on Insurance Journal TV .

Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and legislative efforts that could reshape the future of … Read More » The post Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry appeared first on Insurance Journal TV .

In a fast-changing cyber landscape, agents and carriers have a lot on their plates navigating how cyber risk is affecting their clients, but on this episode of The … Read More » The post EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers appeared first on Insurance Journal TV .

The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent reports of bad PAs and they … Read More » The post EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention appeared first on Insurance Journal TV .

A mentor suggested insurance to emerging talent Patience Noah — and lucky us, she went for it! You’ll sense the energy from this agency owner as she outlines … Read More » The post ‘Old Soul’ Young Agent Loves Contracts appeared first on Insurance Journal TV .

For years, claims organizations have focused on controlling costs, improving efficiency, and delivering better outcomes. Today, many leaders are facing a new challenge. It’s that claims are becoming … Read More » The post Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV .

AI adoption isn’t just a technology challenge—organizations that invest in young professionals with AI-native skills will be better positioned to accelerate innovation and future growth. Check out this … Read More » The post Why AI Adoption Depends on Hiring the Next Generation of Talent appeared first on Insurance Journal TV .

In Episode 2, host AJ Beatovic is joined by Trent Sommerville and Mladen Subasic for a discussion on how AI is being introduced into specialty insurance and the … Read More » The post Sponsored EP. 02: The Specialty Broker Perspective on AI in the London Market appeared first on Insurance Journal TV .

Artificial intelligence is becoming a foundational capability across the insurance industry, reshaping how underwriting work gets done and how insurers think about data and technology investments. In this … Read More » The post EP. 115: The AI-Native Insurance Industry appeared first on Insurance Journal TV .

Welcome to Turn Data Into Action, an Enlyte podcast series exploring the trends and strategies shaping the future of insurance and claims. This episode takes a closer look … Read More » The post Sponsored EP. 01: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV .

James Benham operates in a lot of areas: insurance thought leader, entrepreneur, technologist, TEDx speaker, author, podcaster and pilot. Naturally, he’s also a chatty fella—an engaging guest you’ll … Read More » The post Bootstrapping to Success appeared first on Insurance Journal TV .

Insurance organizations unlock the greatest value from AI not by improving algorithms alone, but by embedding AI into customer education, data intake and analysis, and workflow guardrails that … Read More » The post Embedding AI Into Insurance Workflows: Where the Real Transformation Happens appeared first on Insurance Journal TV .