Inside Dentistry Support®

Send us Fan Mail Welcome to season four of Inside Dentistry Support, our internal podcast aimed at fostering growth and excellence among our team. In this episode, we delve into the critical function of our phone support service, highlighting its significance as often the initial touchpoint for patients. Our phone support team operates as an extension of dental offices, handling calls with profess...

Send us Fan Mail In this episode of Inside Dentistry Support, Sara Beth Herman, CEO of Dentistry Support, dives deep into the often-overshadowed difficulties and challenges faced in the dental support industry. Herman aims to shed light on the day-to-day struggles dental support professionals confront, offering a candid perspective on the often-underappreciated work that keeps dental practices run...

Send us Fan Mail In the kickoff episode of season two of Inside Dentistry Support, the podcast delves into the vital role of the eligibility support team within the company. The episode aims to provide a clear understanding of what eligibility support entails and why it is so crucial. This team ensures that patients' insurance benefits are verified well in advance of their appointments to pre...

Send us Fan Mail Welcome to season three of the Inside Dentistry Support podcast, where the focus is on demystifying dental billing. This introductory episode aims to alleviate any fears by breaking down the process in simple, manageable steps. The host emphasizes the critical importance of accurate dental billing for maintaining a dental practice's cash flow. Listeners will learn how the tea...