Laundry Nerd Podcast

In part one of this series, Randy interviews John Abbott, owner of Johnny Rabbit’s Laundromat in Pelham, Alabama, about designing and launching a visually striking, high-tech 24/7 laundromat that prioritizes customer experience and community partnerships. They cover rapid growth, use of apps and AI cameras, rewards and payment strategies, partnerships with local police and a gym, cash/quarter hand...

On this episode of the Laundry Nerd Podcast, host Randy interviews John Parks (Director of After‑Sales Technical Service) and Andy Lubahn (National Field Service Manager) about Alliance Laundry’s approach to quality. They cover 100% end‑of‑line testing, ISO 9001 certification, the After‑Sales Quality Alert System (ASQAS), and the role of field training and distributor support. Listeners will learn...

Owner Steven Nunez discusses building and running four laundromat locations (three in Orlando, one in Miami)  focusing on remote management, staffing structure, and operational processes. He shares lessons on trust, systems for verification, growth strategy, and the trade-offs of remote ownership, plus tips for new owners about starting local first and scaling thoughtfully.

Host Randy Radtke interviews Catherine Fisher, owner of Adam's Washeteria and self-styled High Priestess of the Holy Spin, about her colorful, community-focused laundromat in Corvallis, Oregon. They discuss whimsical laundromat weddings and commitment ceremonies, the shop's neon-disco vibe, customer experiences, and Catherine's mission to make laundry fun, inclusive, and more accessible for everyo...

Randy interviews Susan Wang, who moved from running vending machines to planning her first laundromat, Sunshine Laundry Lounge. She shares how visiting stores, meeting industry owners (including Tim Richardson), and detailed research shaped her plans for a customer-focused self-serve and wash-and-fold business. Susan discusses timeline, financing, contractor work, and operating as employee one, an...

Host Randy Radtke talks with Kyle Pethke, Manager of Laundry Design at Alliance Laundry Systems, about the full process of designing laundromats—from site selection and demographics to utility planning, equipment mix, and construction-ready drawings. They discuss common challenges (tight footprints, odd angles, service access, sight lines), industry trends (larger-capacity machines, card/pay syste...

There's little doubt that with its densely populated boroughs, New York is a unique laundromat market. In this episode of the Laundry Nerd Podcast, we chat with Christian Almonte, Vice President of  Lav Express laundromats  in New York, to gain insights on the business, market, and their new giant laundromat in Queens. We’ll also learn how Christian, a second-generation laundromat owner, decided t...

Vending, even if it’s just about offering single-use soap and softener, can be an excellent additional revenue stream for laundromat owners.  Vend-Rite  has been a supplier to the laundry industry since 1952, helping owners meet customer needs and drive additional revenue in the process.  In this episode of the Laundry Nerd Podcast, we chat with Mark Gies from Vend-Rite, to learn more about their...

Laundromat owners who ignore marketing and refuse to stay abreast of best practices do so at their own peril. In this episode of the Laundry Nerd Podcast, we chat with Dom Santamaria, owner of  Suds Digital  to learn more about the business and best practices. 

Randy Radtke talks with Speed Queen franchise owner Jeremy Stroud about why he chose the franchise route, how franchisor support and a strong staff helped launch his Baton Rouge location, and lessons learned running pickup & delivery. They cover site selection, onboarding, operational support, practical tips for new owners, and plans for a second location.

With so much focus on attended stores expanding into wash-dry-fold services and pick-up and delivery to maximize revenue, we are venturing in the opposite direction in this episode. We are chatting with Matthew Charney, owner of  Fivefold Laundromat  in Columbus, Ohio, about his decision to go unattended and how technology helps him stay on top of the business. 

We are getting artsy in this episode. Leah M. Schulte is co-owner of Midtown Washboard Laundromat in St. Charles, MO, and author of Laundromat Detour – Poems about Bra Underwires, Quirky Customers, Mopping and More. In this episode, we chat with Leah about her laundromat, book, and, in a Laundry Nerd podcast first, share some original poetry. Definitely a can’t miss episode. 

More than 10 years ago, co-founders of Wash-Dry-Fold POS, Brian Henderson and Ian Gollahon, set out to give laundromat owners a point-of-sale and management software solution that streamlined pain points. In this episode, we chat with the pair and learn how their unique perspective as store owners guides their products as well as learn about exciting new developments in API that unlock additional ...

Salt Lake City continues to expand outward. In this episode we chat with Zach Brewer of Rhino Laundry & Dry Cleaning Specialists to learn if this rapid growth is also creating opportunities for laundromat investors. 

We love introducing you to the industry’s newest technology. In this episode, we are joined by Lyndsay Varner, digital product manager at Alliance, to discuss a new payment method introduced at Clean Show 2025 that has taken off.    *The Laundry Nerd Podcast was formerly known as Laundromat Insights 

Throwing it back to Clean Show 2025 one more time when we wrapped up our live episode run chatting with Flavio Mello, General Manager of Latin America Sales for Alliance. Learn how the laundromat business is growing in Latin America.    *The Laundry Nerd Podcast was formerly known as Laundromat Insights 

Our industry’s power couple wears many hats – successful multi-store owners, podcasters, consultants, show organizers, and the list goes on. At Clean Show 2025 in Orlando, they returned to the show to chat about their shared passion for the industry and much more.   *The Laundry Nerd Podcast was formerly known as Laundromat Insights

Brittany Centers, owner of Centers Social, continues to help laundromat owners elevate their marketing efforts against in ever-changing digital landscape. In case you missed our live-from-the-Clean-Show chat, we’re sharing the tip-filled episode with you. You won’t want to miss it.    *The Laundry Nerd Podcast was formerly known as Laundromat Insights 

Jordan Berry is one of the biggest personalities in the laundromat world – successful laundromat owner, social media star, business consultant. Taking it back to one of many highlights of our live broadcasts at Clean Show 2025, when Jordan joined us to chat about a variety of industry topics and trends.    *The Laundry Nerd Podcast was formerly known as Laundromat Insights 

The Laundry Cares Foundation is a force for good withing the laundromat industry, helping owners give back to their communities and promote literacy. We are turning it back to one of our live podcasts from Clean Show 2025 and chatting with Dan Naumann, Executive Vice President of the Laundry Cares Foundation, to learn more about this impactful organization and its beginnings.    *The Laundry Nerd...

It’s easy to get excited about all the new products and technology that await you at the Clean Show. But in this episode, we chat with Mike Schoeb, CEO of Alliance Laundry Systems, and learn that some of the most important conversations happen away from the show floor. Mike shares that chatting with customers after the show hours provides valuable insights in getting a pulse on the industry and ho...

Technology is developing at a faster pace than ever before and changing how laundry businesses operate. In this episode of the Laundry Nerd podcast, we chat with an industry leader in the technology realm – Joe Hainline, Chief Technology Officer for Alliance Laundry Systems. Oh, and if you want some inside info on what you’ll see at Clean Show 2025, you might want to listen...hint hint.    *The La...

We are so close to Clean Show 2025 that we can hardly contain our excitement. And if you haven’t heard already, the Laundry Nerd Podcast will be going live at the show in Orlando. We have been sharing short teasers of a few of the personalities we will chat with live from Clean. In this short tease, we reintroduce Carlos Ochoa, who is a TikTok rockstar...in addition to being an amazingly successfu...

The Laundry Nerd Podcast has big news! We will be going live at the Clean Show in August in Orlando. Between now and the huge industry event, we will be sharing short teasers of a few of the personalities we will chat with live from Clean. In this short tease, we reintroduce Alex Bloom, who is taking the customer experience to new heights and is all-in on using data to make informed decisions in h...

The Laundry Nerd Podcast has big news! We will be going live at the Clean Show in August in Orlando. Between now and the huge industry event, we will be sharing short teasers of a few of the personalities we will chat with live from Clean. In this short tease, we reintroduce Tim Richardson, owner of Deluxe Laundry Spa in Los Angeles. This new owner is changing the laundromat game with a ton of new...