The Tow Trend Podcast

Consolidation continues to transform the towing and recovery industry, and causing many operators ask questions like: What is my business worth? What does the sale process actually look like? What should I be doing today to prepare for the future?  Join The Tow Trend Podcast crew Dennis McGowan and Shelli Hawkins as they hand mics to special guests Michael Lampert and Ben Gains from New England Tr...

What does poor safety really cost a towing company?  To answer this question in episode 7 of The Tow Trend Podcast , hosts Shelli Hawkins and Dennis McGowan sit down with Bill Giorgis of Mike's Wrecker Service and Brian Riker of Fleet Compliance Solutions. These industry experts help us unpack one of the most important topics in the towing industry: safety .  Drawing from their Tow Summit pres...

Prepare yourself — episode 6 of The Tow Trend Podcast pulls at the heartstrings. Our hosts Dennis McGowan and Shelli Hawkins share the mic with Cindy Iodice, founder of Flagman Inc. Her organization is a 501(c)(3) nonprofit dedicated to reducing struck-by-vehicle fatalities through national Slow Down, Move Over education. Cindy’s not just passionate about this initiative because it’s important — s...

In episode 5 of  The Tow Trend Podcast  our hosts Shelli Hawkins and Dennis McGowan bask in the warmth and wisdom radiating from a towing, recovery, and podcast legend Jeff Poquette –former co-producer and co-star of the beloved  Tow Business  Podcast. In this lively conversation, they talk podcasting shop, share stories from the field, and dig into where towing is headed next. While Jeff’s podcas...

Welcome to episode four of  The Tow Trend Podcast!   Hosts Dennis McGowan and Shelli Hawkins are joined by Konner Kelly of Unlimited Recovery &  Integrity Towing Solutions  and Kevin Leigh, VP of  Autura Marketplace . Together, the gang discuss real-world challenges of running a compliant, efficient, and profitable impound or unclaimed vehicle operation. With decades of combined experience acr...

In episode three of  The Tow Trend Podcast , Dennis McGowan and Shelli Hawkins host Mike Porter, founder of  TDR Way  — a leading dispatch training program — to share insights on how dispatch strategy can make or break towing business success. How should you think about dispatch and customer service? What role does (and should) technology play? What’s one change you can make today to enhance your...

In episode two of The Tow Trend Podcast, our hosts, Dennis McGowan and Shelli Hawkins, chat with towing industry experts and special guests Shane Coleman (ERSCA) and Bear Godfrey (WreckMaster), for a dynamic discussion on the evolving importance of safety and training. Catching these four busy professionals for a sit-down conversation wasn’t easy, but we’ve seized the opportunity to capture their...

Finally, a towing podcast by people who've actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. Dennis shares wild stories from his days running 70+ trucks in NYC (including his first call - a car crashed INSIDE a laundromat), while Shelli revea...