Retail: Unplugged

Matt Tierney, Manager of the Police National Retail Investigation Support Unit, provides a retail crime update.  We cover:  criminal incidences update and statistics  best practice for reporting crime and what happens once a crime has been reported  update on police visibility and patrols  how to deal with an offender in store and preventative customer service techniques  web resources and where t...

Join us as we chat with Westpac Senior Economist Darren Gibbs about the Coalition Government’s first Budget and whether it will restore confidence to the market.  Which demographic is still spending?  Where are tax cuts likely to be spent?  Infrastructure thoughts  What else will drive the retail sector in coming months?   What’s the likelihood of a lift in spending before the end of the year?   R...

Music is so emotive and can really enhance your in-store experience. Discover how it can set the scene and encourage customers to stay and purchase. Learn about music curation and licensing with OneMusic’s Greer Davies. OneMusic Background Music Suppliers Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business e...

Ian Woolford of the Reserve Bank of NZ explains the digital currency consultation. Discover why and how it would work and how you can have your say. He also gives an update on the Cash in Rural Towns trial. Digital Currency Feedback Link⁠ ⁠Further Information⁠ Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a busin...

What does online buying behaviour look like in 2024? Learn about consumers’ checkout preferences and how you can minimise cart abandonment. We also have tips on shipping and return policy preferences. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our...

Whether it be via the radio, Spotify, YouTube or even live musicians — you must have legal permission to play music in your store. Here’s what you need to know about getting a licence to play music on your premises.  Learn more about OneMusic  Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a...

Join Matt Tierney, Manager of the Police National Retail Investigation Support Unit (NRISU), and Retail NZ Chief Executive Carolyn Young as they discuss the retail crime situation. Learn regional trends and statistics, along with tips for deterring crime and the best practice for reporting crime to police. This episode was recorded in April 2024. Retail NZ is the peak body for New Zealand retailer...

Grab a coffee and take 10 minutes to find out what the economy has in store for retailers this year. Retail NZ Chief Executive Carolyn Young gets the latest outlook from Satish Ranchhod, Senior Economist at Retail NZ’s Strategic Partner, Westpac.  Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. A...

Join Rob Levy, Head of Marketing and Sustainability, New Zealand Couriers and Carolyn Young, Chief Executive, Retail NZ, as they talk about making courier services more efficient and sustainable.   This podcast covers:   Setting your business up for efficient courier service  Sustainable change in the courier industry  Sustainable frameworks in everyday business  The importance of circularity in b...

In this episode we have Greg Harford (Chief Executive, Retail NZ) interviewing Riaz Nasrabadi.  Riaz is the Head of Data and Risk Products for Visa Australia, New Zealand, and South Pacific.  They’ll talk about local consumer attitudes towards data sharing and what this means to Kiwi businesses.  This podcast will cover:   Importance for businesses to have a better understanding around consumer at...

Welcome to Retail: Unplugged – a podcast where we interview industry experts and thought leaders share their wisdom and experiences. Join us as we explore the dynamic world of retail, uncovering the latest trends, insights, and strategies that will help your business thrive.   In our launch episode we have Greg Harford, Chief Executive, Retail NZ, interviewing Brad Collett, Executive Creative Dire...