No Vacancy Live!

How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.

Last week at The Lodging Conference, Kevin F. Dailey, COO of LivAway Suites, and I discussed the rapid growth of this new extended stay brand 🏨 aginst the context of LivAway Suites, developed by West77 Partners. They're planning nationwide expansion. Plus, the sold-out success of their first hotel in Salt Lake City to the strategic expansion across the U.S., this conversation offers invaluable in...

Lisa Lombardo, MPA is President at ARK , where she's passionate about creating a thriving, people-first culture in hospitality. Lisa shares how focusing on team happiness and growth not only improves relationships but also enhances business performance. 💡 People-First Leadership: How ARK focuses on people for better relationships, reputation, and returns 🔥 Culture in Practice: Why it's important...

At The Lodging Conference , Ryan Bosch of Arriba Capital and I discussed the latest trends in hotel development and how it's affected by interest rates, market shifts, and hospitality industry development strategies. Whether you're a seasoned investor or just curious about the future of hotel construction, this conversation offers key insights on what's coming next. Key discussion points: Current...

One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.

During The Lodging Conference, I finally spoke with legendary hotelier Bakulesh "BUGGSI" Patel to discuss how shifting markets are creating new hospitality industry opportunities. Buggsi shares his investment strategies and offers advice on finding under-the-radar hotel deals that can generate significant returns.  🔥 Buggsi Patel's investment strategy: How he's capitalizing on institutional asset...

Continued coverage from The Lodging Conference 2024 where I chatted Joseph Bojanowski, President of PM Hotel Group. We discuss key strategies hoteliers are usong to combat rising costs and labor shortages by leveraging technology to enhance guest experiences and improve the bottom line. Learn how the PM team are navigating industry challenges with innovative approaches to drive profitability.  *Ho...

More from The Lodging Conference 2024. Rob Smith, the newly appointed CEO of Stonebridge Companies, shares his thoughts on state of the hotel business, his vision for Stonebridge, how he plans to lead the company, and the challenges and opportunities facing the hospitality industry today. Key Points: • Rob Smith discusses his first 90 days as CEO of Stonebridge Companies. • Insights on focusing on...

At The Lodging Conference I spoke with Sloan Dean, CEO of Remington Hospitality to discuss key hospitality trends. We talk labor costs, AI's impact on the workforce, and the future of foreign travel in the US. Key Takeaways: 2024 Outlook: Interest rates are falling, and wage inflation is cooling, providing relief for hotel operations. Labor Costs: Wage growth is slowing, which is crucial since lab...

During The Lodging Conference, Glenn Haussman speaks with Rob Leven, Chief Investment Officer and Principal at TPG Hotels, to discuss the evolving hotel economy post-COVID and where real opportunity is uncovered. From shifting travel trends to capital investment strategies, Rob shares expert insights on how TPG Hotels & Resorts is navigating the new normal. Key Highlights: • Post-COVID hotel econo...

We're diving deep into extended stay hotel profitability with International Hospitality Technology Hall of Famer Cindy Estis Green, the Co-founder and CEO of Kalibri Labs. We're joined by cohost Doug Artusio, Founder of the Extended Stay Lodging Association, to explore how data-driven insights are reshaping the extended stay market. In this episode, we cover: Kalibri Labs: Gathering data from 30,0...

The President of Staypineapple Hotels Dina Belon, and Pineapple loving Dr. Producer Suzanne join Glenn and Craig for pineapple inspired cocktails and bad jokes that cut to the core. See, like that one.

Join Glenn as he visits the legendary Mohegan Sun, a property he's been visiting since it opened in 1996. Jesse Sturges, Director of Strategic Marketing at Mohegan Sun shares evolving marketing and operations strategies at one of the most iconic casino resorts in the country. Main Takeaways: • The evolution of Mohegan Sun since 1996 and how it continues to adapt. • How Mohegan Sun leverages its un...

In the latest  Hotel Business  Hot Topics session, "Smart Technology: Solutions for Higher Profitability and GS Scores," in partnership with  Procell InSite ,  Glenn Haussman , founder/host, No Vacancy Live podcast, joins a panel of industry leaders to discuss how the right technology can improve hospitality operations, help the bottom line and improve guest satisfaction scores.   Watch the video...

Tom Groebe is a hotelier, content creator and rising superstar. Glenn and Craig ask why he would come on Friday Night Audit. Grab a drink and join us for some happy hour laughsto kick off the weekend.

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here's a taste of what we discussed: Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities? As we approach 2025, why are rising salaries, taxes, and expenses concerning hot...

In this episode of No Vacancy Live, Glenn has a phenomenal guest— Monika Nessbach - NCIDQ, RID, MBA, IIDA from DESIGNBAR . Together, they discuss the evolving world of hotel design, including experiential spaces, biophilia, and how social media is reshaping how guests interact with hospitality environments.   Tune in as Monika shares her insights on:   The importance of Instagrammable moments and...

Interim CEO of the American Hotel and Lodging Association (AHLA), Kevin Carey shares the latest legislative updates impacting the hospitality industry, including upcoming per diem rate increases and some insane and controversial potential legislation in New York City. Key discussion points include: Per Diem Rate Increases : Effective October 2024, lodging and meal allowances for federal travelers...

Join Glenn and Craig for a "hilarious" and laid-back episode of Friday Night Audit, our Happy Hour Comedy Podcast! This week, we're thrilled to welcome Michael Koch from the Michael Koch Group, a first-time guest who brings a wealth of experience and a great sense of humor. Grab your favorite drink and get ready for some real-time networking, funny stories, engaging conversations, and not so good...

Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importan...

Join us in this insightful episode as we dive into the fascinating journey of Paul Novak, a seasoned hotel industry veteran with over 54 years of experience. Paul shares his story, from his early days in hotel development to his involvement with the extended stay segment, including his experiences with iconic brands like Marriott, Residence Inn, and Woodspring Suites. Discover the secrets behind h...

Jeff Thomas is VP of Marketing at My Place Hotels. We chatted about the unique marketing strategies required for extended-stay hotels. Recorded during the My Place Hotels Annual Conference, this episode covers: • How My Place leverages its brand website and OTAs to attract long-term guests. • The importance of storytelling in creating an emotional connection with potential guests.  • New technolog...

Ryan Rivett, is not just a CEO but the driving force behind My Place Hotels. We discuss discuss the incredible growth and vision of the brand. From the company's 6th convention to the introduction of "My Place 3.0" and the future of the conversion brand Trend, Ryan talks about the company's unique approach to blazing new trails, how they are empowering the next generation of leaders, and the impor...

Irene Roberts, VP of Loyalty at My Place Hotels of America, and I are kicking off the My Place 2024 Conference in Tucson. We discuss the significance of guest loyalty in the hospitality industry, particularly in the economy sector. Irene shares how My Place Hotels' loyalty program, Stay Rewarded, enhances the guest experience by offering immediate rewards for long-term stays. We also discuss the c...

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.