No Vacancy Live!

Midscale doesn't mean middle of the road — and IHG Hotels & Resorts is proving that with two rising stars: Avid Hotels and Garner. In this special hashtag # NoVacancyNews tour, Glenn Haussman visits hashtag # IHG Hotels & Resorts' Design Center in Atlanta with Karen Gilbride , VP of Brands for avid, Garner, and Atwell Suites . They walk through real model rooms, explore growth strategies and hasht...

It's not about thread count—it's about people. On #NoVacancyNews, Glenn Haussman and Anthony Melchiorri chat with hospitality consultant and author Kate Buhler , whose career has taken her from the world's most iconic hotels to coaching today's front-line staff and executives. 🔍 Topics that matter: Why today's luxury service challenge is more about managers than guests The real impact of tech and...

What happens when you merge the top two players in hotel tablet tech? According to Kevin Bidner , CEO of hashtag # HCN , it's a hospitality tech revolution. In this hashtag # NoVacancyNews , Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Here's what you'll discover: • Why HCN's acquisition of Crave marks a major turning point in the in-room t...

Forget everything you thought you knew about hotel tech. On # NoVacancyNews , Glenn and Anthony chat with Bright Hotel Group CEO Deniz Dorbek Kocak about how her team is rewriting the rules of hospitality through integrated technology, curated design, and authentic guest connection. 💡 What you'll hear about: The Bright Group's evolution from tech firm to hotel operator—and why that shift matters...

What happens when you merge the top two players in hotel tablet tech? According to Kevin Bidner , CEO of # HCN , it's a hospitality tech revolution. In this # NoVacancyNews , Glenn Haussman catches up with Kevin to discuss a game-changing shift for four-star hotels and beyond. Here's what you'll discover: • Why HCN's acquisition of Crave marks a major turning point in the in-room technology landsc...

Peter Ricci is Hospitality & Tourism Management Director @ Florida Atlantic University. We assume that since the humidity is clouding his judgement, he's joing Glenn, Craig and Producers Dave and Suzanne for some laughs and cocktails to kick off the weekend.

In this episode of hashtag # NoVacancyNews , Glenn Haussman and Anthony Melchiorri talk with Jimmy Taylor , VP Operations at IHG Hotels & Resorts , about what really drives long-term success in hospitality leadership. • Why being truly hashtag # authentic beats trying to fit a corporate script — and how that builds loyalty • How hiring "thoroughbreds" but managing them like donkeys damages culture...

Recorded during HITEC , # NoVacancyNews had the privilege of chatting with Michael Schubach Shubach from Rosen Hotels & Resorts to explore how # hoteltechnology , people-first thinking, and bold ideas could reshape the hospitality industry. ✨ Key highlights from our conversation: • Why Rosen is exploring a 4-day workweek with 5-day workweek pay as a real benefit of AI-driven productivity • How sh...

✨ In this episode of hashtag # NoVacancyNews , Glenn Haussman and Anthony Melchiorri speak with Loay Nour , VP of Brand and Marketing at Fairmont Hotels & Resorts , about how a heritage brand keeps its edge by making every stay truly special. 🔑 Highlights you won't want to miss: • Why Fairmont's new campaign isn't just hashtag # marketing —it's a cultural movement within the company • The powerf...

Happy Holiday! Enjoy this best of episode from February.   🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an un...

Recorded live during HITEC last month, Glenn Haussman and hashtag # NoVacancyNews talks with Deborah Stuempfig and Amy Jones from Omni Hotels & Resorts about what it really took to rebuild their entire hashtag # hospitalitytech stack—and why it's transforming how they do business. 🧠 What you'll learn: Why Omni decided to move away from running its own tech and partner with Oracle How strong chang...

Recorded on the bustling HITEC show floor, hashtag # NoVacancyNews caught up with Jeff Borman of Ashford Inc. (and No Show, A Travel Industry Podcast ) to unpack how AI in hashtag # hospitalitytech is moving from hype to practical strategy. Here's what you'll hear: ✅ Why this year's conversations finally feel actionable, not just theoretical ✅ How hotel commercial leaders are using AI today to i...

📍 Recorded studio-style, Glenn Haussman and producer Suzanne welcome Shamim Ehsani, co-founder of Tribe Hotel in Nairobi to #NoVacancyNews, who's challenging the clichés of African #hospitality and revealing a bold, design-led approach to travel experiences in Kenya. 🌍 Here's what you'll hear: •    🏨 How Tribe Hotel helped lead the transformation of Nairobi's hotel scene from colonial formality...

We're back in our pre-recorded format! In this episode of hashtag # NoVacancy , I'm joined by Seth Bolt and Tori Bolt , founders of Bolt Farm Treehouse , who've created one of the most compelling hashtag # hospitality concepts in the country—where hashtag # guestexperience , design, and mission-driven leadership all come together in a powerful way. Doctor Prodcuer Suzanne cohosts. Special thanks t...

At # NoVacancyNews we caught up with Amit Aghara , CTO of Fintech , to get a closer look at how they're transforming invoice management for hoteliers — and it's not just about # alcohol anymore. We broke down how Fintech streamlines the complex world of payments, regulations, and vendor management — all via automation and smart tech. 👀 Here's what you'll learn: * How Fintech built a two-sided net...

During Hospitality Financial and Technology Professionals (HFTP®) HITEC , hashtag # NoVacancyNews caught up with Jennifer Barnwell , President of Curator Hotel and Resort Collection , to discuss how she evaluates hospitality technology for a diverse portfolio of independent hotels. With so many vendors vying for attention, she shared how Curator narrows the field and finds real value for its membe...

David Donnelly's philosophy is that success is built on strong, mutually beneficial relationships. That attitude's going to get him into trouble while hanging with Glenn, Craig and Producer Dave. Tune in and find out

Yesterday at Hospitality Financial and Technology Professionals (HFTP®) hashtag # HITEC2025 , I spoke with Ben Jamieson of Sonesta International Hotels about how the company is approaching hashtag # hoteltechnology and operations to support one of the fastest growth stories in hospitality. With more than 1,200 hotels and a portfolio that spans from economy to upscale, Sonesta is focused on buildin...

This week at Hospitality Financial and Technology Professionals (HFTP®) HITEC , hashtag # NoVacancyNews sat down with Max Spangler , VP of Technology at Charlestowne Hotels , to discuss how their team is making clear-eyed tech decisions in a time when everything seems to be labeled "AI" - whether it is or isn't! Here's what you'll learn: *Why "AI-washing" is making it harder—not easier—to evaluate...

While in Indianapolis, hashtag # NoVacancyNews caught up with Michael Hirschler of Staypineapple Hotels Inc. during an event with Cendyn to talk about how the company rebuilt their hashtag # hoteltech stack from the ground up—and why taking risks on emerging platforms was the right call. In this short and insightful interview, you'll hear: 💡 How Staypineapple designed a fully cloud-based system t...

Recorded live at HITEC 2025 , #novacancynews caught up with Jenna Fishel, Chief Commercial Officer at First Hospitality, to explore how her team is taking #AI from theory to action—and evolving how commercial teams collaborate. This isn't about chasing tech trends. It's about building smarter systems that make life easier and business better. Here's what we covered: How #hoteltechnology is being u...

Recorded last month at Westgate Las Vegas Resort & Casino , hashtag # NoVacancyNews got an amazing backstage experience with the legendary Cami Christensen , President & GM of the property. Cami started at the front desk and now runs this iconic resort — and we had a lot of laughs and hashtag # Elvis sightings along the way. 📍If you love old-school hashtag # LasVegas nostalgia blended with modern...

On this episode of #NoVacancyNews , I reconnected with longtime industry powerhouse Juan Corvinos Solans during NYU IHIF , who just made a major career pivot—leaving Hilton after 16 years to take on a bold new leadership role as President of #CALA for Hotel Equities . So, what drives someone to walk away from the familiar and embrace the unknown?   We discuss:   *Why Juan stepped away from a stead...

Last week at the Stonebridge 's annual conference in hashtag # NewOrleans – where I hosted, moderated and delivered a keynote -- I spoke with EVP Operations Lee Palaschak for hashtag # NoVacancyNews about how the company is transforming. With a clear focus on culture, people, and purposeful partnerships, Stonebridge is entering a fresh chapter — or as Lee calls it, a "rebirth." 🔑 What we cover: *...