HOP Into Action

Organisations often believe they are learning every day, through pre-starts, risk assessments, permits, observations, audits, and reviews. On the surface, the system looks active. Conversations happen. Paperwork moves. Records exist. But look closer. In this episode, Brent Sutton from Learning Teams Inc explores how many of these tools have slowly drifted from their original purpose. What were onc...

Brent Sutton from Learning Teams Inc explores the notion of workers needing to adapt or deviate from work as imagined in work. Ever wondered why work rarely happens exactly as imagined? In real settings, people respond to pressure, poor design, missing tools, interruptions, awkward layouts, and competing goals just to keep the job moving. That matters because the words we use shape what we see. Wh...