5 Minute UX

You'll learn to identify the Business Model Canvas as a strategic tool that aligns user experience with business viability. By the end you'll be able to distinguish it from the Value Proposition and Lean Canvases to select the right framework for your project. This lesson gives you a framework for mapping the nine building blocks to justify design investments to stakeholders. Learning Objective: B...

You'll learn to organize complex qualitative data using a physical research wall. By the end you'll be able to structure interview transcripts into thematic clusters for actionable insights. This lesson gives you a framework for turning raw notes into visual patterns. Learning Objective: By the end of this lesson, learners will be able to construct a research wall to synthesize qualitative data. T...

You'll learn to structure a high-impact presentation using the strict 20x20 rule. By the end you'll be able to create a visual-first storyboard and draft a timed script that fits exactly 6 minutes and 40 seconds. This lesson gives you a framework for eliminating rambling and ensuring audience engagement through rhythmic pacing. Learning Objective: By the end of this lesson, learners will be able t...

You'll learn to assess interface layouts using three specific dimensions: consistency, visual hierarchy, and accessibility. By the end you'll be able to distinguish strong execution from weak work by identifying signals like intentional whitespace versus erratic spacing. This lesson gives you a framework for delivering actionable feedback tied to severity levels and established heuristics. Learnin...

You'll learn to define the System Usability Scale (SUS) as a standardized quantitative metric for perceived usability. By the end you'll be able to distinguish when to use SUS for validation versus qualitative methods for discovery. This lesson gives you a framework for selecting the right measurement tool based on whether you need scale or depth. Learning Objective: By the end of this lesson, lea...

You'll learn to shift from method-first thinking to question-first planning to maximize insights under $2,000. By the end you'll be able to map specific decision criteria to efficient data collection techniques and optimize study designs. This lesson gives you a framework for defining constraints, sequencing activities, and piloting protocols to prevent costly errors. Learning Objective: By the en...

You'll learn to set up and moderate a digital backchannel to transform passive listeners into active contributors. By the end you'll be able to execute the five-step process from tool selection to post-session review. This lesson gives you a framework for handling common pitfalls like information overload or distraction. Learning Objective: By the end of this lesson, learners will be able to execu...

You'll learn to verify and submit accurate compliance data in SAM and FAPIIS to meet FAR requirements. By the end you'll be able to identify critical financial thresholds and update representations before offer submission. This lesson gives you a framework for avoiding disqualification through precise data entry rather than stylistic writing. Learning Objective: By the end of this lesson, learners...

You'll learn to break complex UX topics into digestible units using the Classify, Group, and Sequence framework. By the end you'll be able to structure lesson content that reduces cognitive load and supports transfer. This lesson gives you a framework for filtering essential information and ordering it progressively for adult learners. Learning Objective: By the end of this lesson, learners will b...

You'll learn to align research objectives with financial constraints using a six-step execution process. By the end you'll be able to map questions to methods, sequence activities, and apply specific optimization strategies like reducing sample sizes or switching to unmoderated tools. This lesson gives you a framework for preventing scope creep and ensuring every dollar spent contributes to high-c...

You'll learn to define site search analytics as the systematic analysis of internal user queries to uncover unmet needs. By the end you'll be able to distinguish it from SEO and general web analytics using specific intent-based criteria. This lesson gives you a framework for identifying invisible friction in navigation and content gaps.

You'll learn to structure teams that actively remove barriers for users and colleagues. By the end you'll be able to cultivate diverse, empowered groups through purposeful collaboration. This lesson gives you a framework for sustaining inclusive practices in your daily workflow.

You'll learn to assess affordance design using three specific dimensions: visibility, clarity, and consistency. By the end you'll be able to distinguish strong from weak design signals and apply a severity framework to prioritize issues. This lesson gives you a framework for delivering actionable, heuristic-based feedback that drives tangible improvements in usability. Learning Objective: By the e...

You'll learn to structure your conference talks using the three pillars of persuasion: ethos, logos, and pathos. By the end you'll be able to balance credibility, logic, and emotion to engage practitioners effectively. This lesson gives you a framework for avoiding common pitfalls in persuasive design communication. Learning Objective: By the end of this lesson, learners will be able to apply the...

You'll learn to structure facilitation questions using the Funnel Approach to move from broad exploration to specific decisions. By the end you'll be able to execute the 5-step execution process, including holding silence and managing dominant voices. This lesson gives you a framework for preventing premature convergence and ensuring all participants feel heard. Learning Objective: By the end of t...

You'll learn to define bias control as the systematic practice of mitigating cognitive and methodological distortions in user research. By the end you'll be able to identify five specific types of bias—selection, ordering, moderator, confirmation, and response—and apply targeted mitigation techniques to protect data integrity. This lesson gives you a framework for auditing your study design to ens...

You'll learn to define Net Promoter Score (NPS) and distinguish it from other satisfaction metrics like CSAT and SUS. By the end you'll be able to categorize users as Promoters, Passives, or Detractors using the standard 0-10 scale. This lesson gives you a framework for applying NPS to track long-term user loyalty and align UX outcomes with business OKRs. Learning Objective: By the end of this les...

You'll learn to configure a Personal Kanban board using three specific columns and strict Work-in-Progress limits. By the end you'll be able to visualize your daily workflow to prevent multitasking and context switching. This lesson gives you a framework for managing individual tasks with clear entry and exit criteria. Learning Objective: By the end of this lesson, learners will be able to configu...

You'll learn to assemble a high-performing design team using a structured four-step sequence. By the end you'll be able to define roles, recruit for problem-solving skills, onboard with clear goals, and establish team norms. This lesson gives you a framework for avoiding common pitfalls like role ambiguity and tool overload. Learning Objective: By the end of this lesson, learners will be able to e...

You'll learn to evaluate task complexity and resource constraints to select the optimal experimental design for comparative UX research. By the end you'll be able to apply a decision heuristic to prevent ordering bias and carryover effects. This lesson gives you a framework for balancing sample size efficiency against data validity in A/B testing scenarios. Learning Objective: By the end of this l...

You'll learn to assess interfaces using Nielsen’s Heuristic #8 by distinguishing between subjective aesthetics and objective cognitive load. By the end you'll be able to apply a four-point severity scale to identify visual noise, redundancy, and hierarchy issues. This lesson gives you a framework for providing actionable feedback that links design choices to task efficiency and user outcomes. Lear...

You'll learn to facilitate rapid ideation using the 6-8-5 sketching protocol to bypass perfectionism. By the end you'll be able to guide teams through a strict 6-minute sprint for 8 ideas and a 5-minute refinement phase. This lesson gives you a framework for managing time, materials, and common pitfalls like over-refining or fear of bad drawing. Learning Objective: By the end of this lesson, learn...

You'll learn to identify the single constraint limiting your team's system throughput. By the end you'll be able to distinguish bottleneck analysis from general process improvement to avoid local optimization traps. This lesson gives you a framework for focusing improvement efforts where they yield the highest impact. Learning Objective: By the end of this lesson, learners will be able to identify...

You'll learn to conduct artifact analysis sessions that uncover implicit user needs beyond self-reported data. By the end you'll be able to facilitate a 45-60 minute session using silent observation and guided inquiry. This lesson gives you a framework for mapping physical or digital artifacts to specific user motivations and pain points. Learning Objective: By the end of this lesson, learners wil...

You'll learn to define the NUF Test as a validation framework for Objectives and Key Results. By the end you'll be able to identify when an OKR fails the Necessary, Useful, or Feasible criteria. This lesson gives you a framework for filtering weak goals before they impact your UX roadmap. Learning Objective: By the end of this lesson, learners will be able to evaluate proposed OKRs using the NUF T...