Potty Talk - The Podcast for Plumbing Business Owners

Do you want your plumbing business in the same spot it is right now this time next year? Or, do you want to level up? The Million Dollar Plumber gives specific tips to level up your pluming business year after year. 💥 Timestamps: (8:32) Each new year is a year of opportunity for your business. If you’re breathing, you have opportunity. (09:36) We all look back at our past year. But don’t do what...

Richard Behney, The Million Dollar Plumber and The Lovely Laura share the good, bad, and the ugly (and even the embarrassing) of their incredible business success. They started their plumbing business as a one-truck blunder and grew it to a multi-truck, multi-million dollar plumbing brand.🏆 Timestamps: (6:27) Richard realizes he wants freedom and is tired of making money for someone else (9:39) R...

Are you confused on the best method to charge the customers of your plumbing business? You’re a professional plumber. Skip the excuses, get clear on your honest hourly rate, and learn why flat rate pricing is the best method. 🏆 Timestamps: (15:08) Skip the excuses! There’s a saying: You can make money or make excuses, but you can’t make both. (20:29) Know your true hourly rate. You need to charge...

If you are considering working with your spouse, especially if you started a plumbing business and really want your wife to come on board, this is the show. We're talking about the power of the Plumbing Power Couple (PPC) with Lindsay Ramsey, co-owner of Inception Plumbing in Kansas City, Missouri. She shares why she decided to join her husband full-time and why it has been successful. 💪 Timestam...

How can you make more money in your plumbing business? No more one step up and two steps back. Or the harder your work, the less you make. I share three easy things you can do to put more money in the bank. And you can start doing these things today.💸  Timestamps: (2:07) It costs money to be in business, so you need the right amount coming in to make a profit. (8:32) Stick to residential ser...

Always. Be. Recruiting! 👏 In this edition of Potty Talk LIVE, Richard is joined by one of the Pros at ApplicantPro, Jessica Giambrone 💪💪where they discuss why you should always be recruiting for your plumbing business! Timestamps: [11:55] It's harder to get applicants in the skills trade industry. [15:00] Hire on character, not skill. Assessment testing with ApplicantPro can help. [18:01] The b...

Successful business owner, BJ Tijerina, CEO of Route 66 Plumbing in Amarillo, Texas, shares how his plumbing business has taken over the market in Amarillo! He gives us his top tips: you need the right customer, the right price, and a healthy mindset.  Timestamps: (1:06) BJ started his plumbing business from the garage without much money. He had a dream and faith and took a leap. (4:40) The w...

Richard and Laura Behney, proud plumbing business owners and very proud Americans 🇺🇸 🇺🇸🇺🇸 , remind their listeners in this election-eve episode why America is unique among the nations of the world. 💯 Timestamps: (8:00) I’m a redneck, white trash from the other side of the tracks. I started my plumbing business from my kitchen table and now, I’m The Million Dollar Plumber. (12:15) America Was foun...

The famous Zig Ziglar said "No one drowns from falling in water. They drown because they stay in there." Potty Talk LIVE, Richard and Laura give you real solutions to keeping your plumbing business afloat! 🏄 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how...

Wanna be a real hero? 🏅🎉 Pull your plumbing customer out of the chaos. In this episode of Potty Talk LIVE, Richard and Laura talk about how to do just that. ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumb...

Feel like your plumbing business is hitting you in the face? 😖😖  Feel like it's always one step up and two steps back?  And wonder if it's even worth it? 😭  In this episode of Potty Talk LIVE, Richard and Laura share how to overcome the business fatigue. ⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plu...

Looking to take your plumbing business to the next level? 👊⚡ Join Richard and his special guest, Bartley Billings from ServiceTitan, as they discuss how ServiceTitan will help you do just that. 😎 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a...

Are you a Plumbing Power Couple? 👫😍  In this episode of Potty Talk LIVE, Richard and Laura share the secret that keeps the POWER in a PPC!  Don't miss it! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow...

Does it seem you are babysitting your plumbers more than managing them? 🤦‍♂️🤦‍♀️ It's probably your fault. 😭  In this episode of Potty Talk LIVE, Richard and Laura share how to create a team of professional plumbers and stop the babysitting! 😉👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the...

If you own your own plumbing business, do you think you're still a plumber? 😎😎 The answer might surprise you. In this episode of Potty Talk LIVE, Richard and Laura talk about the mindshift you must make to have a successful plumbing business. 🔄👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "busi...

Do plumbing business partnerships work? 😎👯   Find out on this episode of Potty Talk LIVE where Richard and Laura share the secrets to a successful plumbing business partnership and why most fail. 😭 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to...

There is a right way and a wrong way to handle bad reviews. 👍👎 Wanna know what they are?  Tune into this edition of Potty Talk LIVE where Richard and Laura review the best and worst ways to handle bad reviews for your plumbing business. 😉💬 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "busin...

Do you hate the idea of selling? 😡🗯️ Then you're gonna LOVE this episode of Potty Talk LIVE! Join Richard and Laura as they share the secret to increasing sales with your plumbing business without selling! 😍👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from h...

So you've got your weekly tech meetings planned, GREAT! 📆  Now...what do you talk about? 💬  Find out in this edition of Potty Talk LIVE as Richard and Laura share the "do's and don'ts" for having successful employee meetings for your plumbing business. 😀👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber a...

Think your CSR needs to know something about plumbing to effectively answer plumbing service calls? ☎️☎️ Think again! 😜 In this edition of Potty Talk LIVE, Richard and Laura show you why it's best to be clueless when answering the phone. 📞🤗 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business"...

Do you ever feel like you want to give up on your plumbing business? 😭😭  Join the club!   In this edition of Potty Talk LIVE, Richard and Laura share how they almost "threw in the towel" and why they're glad they didn't. 🙃👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plu...

"Were you as happy and calm as a couple when you did own a plumbing company?" 😅💗  In this Potty Talk LIVE episode, Richard and Laura "get real" and answer this question that was posed to them after last week's show. 😜🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- e...

Are you Google verified?  Do you know WHY you should be? 💻🔍  In this edition of Potty Talk LIVE, Ryan Kettering, President of DP Marketing, joins Richard to give you the latest updates of Google Local Services and why it's important to your plumbing business. 👍🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Pl...

Some say it's 50/50, but in this Plumbing Power Couples edition 😍😍 of Potty Talk LIVE, Richard and Laura discuss why the health of your marriage 👫 is 100% your responsibility. 😅 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busines...

Wanna find out how to have an HR department without the expense of hiring an HR Manager? 😍😍  Then check out this edition of Potty Talk LIVE! Ryan Kohler, President of ApplicantPro, joins Richard to show you how you can look like a big company without the big company expense. 💸💸 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Millio...