HVAC Know It All Podcast

In this episode of HVAC Know It All , host Gary McCreadie talks with Gaetano Altomare , Category Manager - Plumbing at IPEX by Aliaxis , about installing nonmetallic flue gas venting correctly. They cover pipe preparation, solvent welding, inspection, primer requirements, and combustion testing. Listeners will learn how to avoid weak connections and preserve vent integrity during installation and...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero welcome Eric Fitz , Co-founder, Co-CEO, and Chief Technology Officer at Amply Energy, Inc. , and Ed Smith , Co-founder, Co-CEO, and Chief Customer Officer at Amply Energy, Inc. , to discuss how contractors can adapt their sales and design processes for heat pumps. They explore...

In this episode of HVAC Know It All , host Gary McCreadie talks with Gaetano Altomare , Category Manager - Plumbing at IPEX by Aliaxis , who describes his team's work developing certified flue gas venting products. They examine System 1738, its differences from System 636, and the risks of using generic drain, waste, and vent pipe on gas-fired appliances. Installers will learn how certification, p...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero continue their conversation with Vern Crawford, founder of Flow Logic Automation , about deploying AI in HVAC businesses. Vern demonstrates how automation can move home warranty work orders from email into Housecall Pro, explains the progression from chat to connected business...

In this episode of HVAC Know It All , host Gary McCreadie talks with Chris Howells , Senior Training & Development Manager at AprilAire , about designing smaller filters and cabinets while maintaining filtration performance and airflow. In Part 2 of their conversation, they discuss three-inch media, one-inch MERV 11 filters, and installation practices that affect pressure drop. HVAC technicians wi...

In this episode of HVAC Know It All , host Gary McCreadie talks with Chris Howells , Senior Training & Development Manager at AprilAire , about applying indoor air quality solutions during shoulder seasons and making filtration part of a complete HVAC approach. They cover humidity concerns, filter selection, MERV ratings, pressure drop, airflow, and ways technicians can explain system performance...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Vern Crawford , founder of Flow Logic Automation , about practical uses of AI and automation in HVAC and plumbing businesses. They examine an after-hours AI phone agent for plumbing emergencies, the difference between deterministic automations and AI agents, and how...

In this episode of HVAC Know It All , host Gary McCreadie speaks with Matt Showers , a commercial-industrial HVAC professional and the host of Trade Therapy Podcast , about the effects of compulsive screen time, gaming, and other obsessive behaviors on family life. They discuss recognizing a problem, confronting the consequences of addiction, setting boundaries, and taking the first step toward ge...

In this episode of HVAC Know It All , host Gary McCreadie speaks with Matt Showers , a commercial-industrial HVAC professional and the host of Trade Therapy Podcast . They discuss putting real stories behind the topic, recognizing when peer support is not enough, managing screen and gaming habits, and responding to online negativity without feeding it. Matt draws from his experience creating the T...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Jim Bergmann , President of measureQuick , and Director of New Product Development at Redfish Instruments Inc. about residential HVAC commissioning, reducing callbacks, and verified equipment operation. Jim explains how airflow, static pressure, charging, and manufac...

In this episode of HVAC Know It All , host Gary McCreadie speaks with HVACR Educator Don Gillis of Gillis Coach about helping technicians adapt to digital tools and evolving equipment. They cover the shift from analog instruments to Bluetooth-enabled technology, the value of understanding mechanical fundamentals, and how to assess training resources before relying on them. Don draws on experience...

In this episode of HVAC Know It All , host Gary McCreadie speaks with HVACR Educator Don Gillis of Gillis Coach about how HVAC training has changed from the field-based approaches of decades past. They examine apprenticeship experiences, knowledge gaps, digital learning tools, and how senior technicians can build confidence by involving apprentices in real troubleshooting. Drawing on more than 30...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Jim Bergmann , president of measureQuick , and Director of New Product Development at Redfish Instruments Inc. about commissioning as a business process. They cover preventive component replacement, technician tools, accurate measurements, callback costs, and creatin...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Bill Spohn , Founder & CEO of TruTech Tools , LTD, who brings 38 years of experience in the HVAC industry. They discuss applying EOS, the Entrepreneurial Operating System to business operations. They cover meeting rhythms, transparency, core values, and ways smaller...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles , Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET) , to discuss charging A3 flammable refrigerants with Yellowjacket's hydrocarbon charging kit. They cover assembling the charging setup, pre-filling hoses before weighing in a critical charge, and using a gas retention valve to red...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles , Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET) , to discuss charging A3 hydrocarbon refrigerants, including R290 and R600A. They compare A3 and A2L flammability, cover ventilation and system purging, and explain safe pinch-off, charging, and leak-checking practices for hydroca...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Bill Spohn , Founder & CEO of TruTech Tools, LTD, who brings 38 years of experience in the HVAC industry. They discuss the Entrepreneurial Operating System (EOS), including meeting structure, decision-making, core values, accountability, and culture. Bill shares how...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Rich Ortega , the C.O.O. and co-owner of On The Rock Services and podcast co-host of Commercial Kitchen Chronicles , about the realities of starting and growing a service business. Rich explains why people considering entrepreneurship should do their research before leaving their current jobs and s...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Daniel Quinonez , Chief Operating Officer of Plumbing-Heating-Cooling Contractors -National Association . They discuss HVAC licensing standards, technician training, safety risks, workforce education, and preparing contractors for industry change. Dan shares perspect...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Rich Ortega , the C.O.O. and co-owner of On The Rock Services and podcast co-host of Commercial Kitchen Chronicles , to discuss the realities of starting and running a service business. Rich shares his experience working in the commercial kitchen industry for 20 years, including his time working for his father and gr...

Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc , examines compressor oil return, including why lubrication matters, how low load and reduced airflow affect oil movement, and how oil separators can protect com...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Daniel Quinonez , Chief Operating Officer of Plumbing-Heating-Cooling Contractors -National Association . They discuss contractor communities, member education, apprenticeship programs, and the operational challenges facing small HVAC businesses. Dan explains how con...

Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc , talks about volunteer leadership, workplace burnout, and gratitude. Using experiences from coaching and leading a youth soccer club, He explains how HVAC busin...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse , Co-founder & CEO at Coral exploring the future of HVAC financing, heat pump adoption, rebate programs, and innovative business models like HVAC-as-a-Service. They discuss why affordability remains the biggest barrier to energy-efficient equipment, h...

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse , Co-founder & CEO at Coral . He shares how Coral simplifies that process by guaranteeing rebates upfront, connecting homeowners with the best financing options, and helping contractors close more deals without adding administrative burden. The conver...