Broker Bulletin

It’s usually not the stuff you think. One dodgy supplier. One reused password. One too-convincing email. Boom…trust gone, deals stalled, reputation cooked. In this week’s episode of Broker Bulletin, Nicolas Katsouras (GM - Outsourcing) chats with Luke Jarmaine, LMG’s Group Chief Risk Officer, to break down what actually puts broker businesses at risk - and how to stay one...

In today’s market, the difference between winning and losing a client can come down to just minutes. In this week’s episode of Broker Bulletin, Alex Ventura, LMG Asset Finance’s head of marketing, sits down with Ace Shuster, Director of Asset Finance Avenue, to unpack the truth about lead generation, and why most brokers are blaming the wrong thing. Ace reveals how he built a thr...

Going viral isn’t always the golden ticket brokers imagine it to be. In this live episode of Broker Bulletin, Adelaide-based broker Sam Neville, founder of I Am Lending, reveals how she built a thriving business almost entirely through TikTok and Instagram and why “likes” don’t always equal leads. In conversation with LMG’s Grace Orm...

Self-employed clients can be complex, but working with them doesn’t have to be stressful. In this episode, Jason Basseal, Director at Loan Market Burwood, teams up with Apollo’s Head of Credit, Jacqui Kelleher, to unpack what brokers really need to know when navigating self-employed applications. With self-employment on the rise, lenders are having to rethink how they assess income and...

SMSF loans might sound complex but once you know the structure, they’re often simpler than standard deals. In this episode of Broker Bulletin, Invictus Finance’s John Cassar and Thinktank’s Joel Harrison strip back the confusion to talk real-world SMSF wins, traps to avoid, and how brokers can start strong in this growing niche. You’ll learn: Why brokers shouldn’t fea...

When you’re chasing success, it’s easy to let health, relationships, and joy slide down the list. But what’s the real cost? And how do you turn it around before it’s too late? In this special episode of Broker Bulletin, Leigh Tsoumerkas, State Director VIC | TAS Loan Market, sits down with two powerhouse guests: Kerry Kalendra, award-winning broker and MANtalk Wellness amba...

What would make a successful broker retire their own brand? And is it worth it? In this episode of Broker Bulletin, Steve Toome, owner of Loan Market Link in Port Lincoln, tells all to Angela Tracey, CMO of Loan Market. He unpacks his bold move from Port Lincoln Home Loans to a nationally recognised brand, and the 30% business growth that followed. Steve shares: The turnin...

What happens when two decades of broking know-how meets cutting-edge AI? In this episode of Broker Bulletin, Kath Persoglia, CEO of The Broker’s Bible and LMG’s newest recruit, sits down with Jason Furnell, LMG Group Executive, CX & Product, to explore how years of broking pain turned into one of the industry’s smartest AI-powered tools. Kath shares the re...

If you’re only talking to your clients when they need a home loan, you’re leaving money on the table… and leaving the door open for someone else to steal the relationship. In this episode of Broker Bulletin, Jason Masri from eCarz Group sits down with LMG Asset Finance Group Executive Tom Caesar to unpack how referral networks can turn a single deal into years of repeat bus...

Thinking about the leap from broker to business owner? It’s a big decision that comes with a steep learning curve. But get it right, and the upside is huge. In this episode of Broker Bulletin, Jonathan Andela, the director and co-founder of Ledge Home Loans, joins Loan Market’s Michael Karpathakis to unpack what it really takes to go from pay packet to profit. From breaking old habits...

What if you could lock in commitment and get a headstart on necessary docs, all before you hang up the phone? In this episode of Broker Bulletin, Patrick Noll, founder of Runestone Finance, sits down with Alberto Gorgioski, Associate Director of Loan Market to chat all about how he’s built a customer-centric approach to the first call that’s clear, confident and hig...

What if you could grow your brokerage without paying for leads or relying on referral partners? In this episode of Broker Bulletin, David McQueen chats with Peter Savage of Savage Money. Peter’s a broker who’s turned social media into a lead-gen machine, and built a business with zero referral partners, no paid lead sources, and 85% conversion rates. Peter shares how he...

What if the secret to a thriving brokerage isn’t doing more… but doing what feels right? For Lauren Hall, real success came when she backed herself, focused on the clients and community that mattered, and built a business that truly aligned with her values. In this special Success Breeds Success episode of Broker Bulletin, Sam White sits down with Lauren, the broke...

Want your name in the media? Wondering how brokers land those award wins and turn a single headline into months of momentum?  In this episode of Broker Bulletin, recorded live at Growth Summit, Toast Finance’s Scott Baker sits down with Annie Kane, Managing Editor of The Adviser, to unpack how brokers can get visible, be valuable, and use PR to supercharge trust and credi...

Keeping a broker network engaged in a fast-changing market is no small feat. But for Stephen Harris, General Manager of Nectar Mortgages, it’s all about staying personal at scale. In this episode, recorded live at Growth Summit Gold Coast, LMG’s Mark Montalto sits down with Stephen to unpack how Nectar supports 160 team members nationwide, without losing the human connection. From...

SMSF loans might sound complex but once you know the structure, they’re often simpler than standard deals. In this episode of Broker Bulletin, Invictus Finance’s John Cassar and Thinktank’s Joel Harrison strip back the confusion to talk real-world SMSF wins, traps to avoid, and how brokers can start strong in this growing niche. You’ll learn: Why brokers shouldn’t fea...

AI is no longer just a buzzword… it’s a business survival tool. In this fast-paced episode of Broker Bulletin, LMG’s Grace Ormsby chats with Kim Seeling Smith, AI expert and Growth Summit keynote speaker, on how brokers can embrace AI to stay ahead, while keeping the human touch front and centre. This isn’t about complicated coding or learning every tool under the sun...

What’s it really like to work with family? For Tom and Steve Kelly, it’s been the secret to running a thriving mortgage broking business. The duo behind Kelly Brothers Finance shares how their yin-and-yang dynamic fuels their growth and keeps family ties strong. Drawing on Tom’s big-picture vision and Steve’s risk-averse pragmatism, the brothers share the ups, dow...

If you’re running a business with multiple brands or juggling inconsistent messaging, this one is for you.  For the latest episode of Broker Bulletin, Matt Atkin, the Managing Director of Atlas Broker and former President of CAFBA, sits back with LMG Asset Finance Group Executive Tom Caesar, to unpack the firm’s journey from a group of mates with a big idea to one of Australia&rsq...

How has this new-to-industry broker built a social media strategy that’s now fuelling 80% of his business? In this episode of Broker Bulletin, LMG State Growth Manager Denya Dean sits down with Limitless Lending Group Director Bill Childs, who previously worked as a commercial beekeeper, to unpack how he’s used TikTok and Instagram to build a thriving mortgage business, attract thousan...

Hiring staff can be an expensive exercise, but it’s an important investment if you are seeking out growth.  Jay Yazbek, of Yaz Finance, joins LMG Outsource Business Development Manager Liam Dos Reis, to share how outsourcing has transformed his business after more than two decades in the industry.  Opening up about the challenges of finding the right staff, Jay explains why he...

Self-employed clients can be complex, but working with them doesn’t have to be stressful. In this episode, Jason Basseal, Director at Loan Market Burwood, teams up with Apollo’s Head of Credit, Jacqui Kelleher, to unpack what brokers really need to know when navigating self-employed applications. With self-employment on the rise, lenders are having to rethink how they assess income and...

By restructuring your business, you too could unlock 30 to 50% of your day to spend more time on strategic priorities, client relationships, and business growth. In the latest episode of Broker Bulletin, the Co-Founders of Build Invest Grow, Onur Kocabay and Nelson Bedoya Arbelaez sit down with LMG Outsource Business Development Manager Liam Dos Reis to chat through their decision to lev...

With global trade tensions simmering, interest rate cut chatter doing the rounds, and Australia’s economic growth ticking along at low levels, it's fair to ask: how's our economy really faring? In this special live episode from Growth Summit, LMG’s Grace Ormsby catches up with AMP Deputy Chief Economist Diana Mousina to unpack what’s going on under the surface of the economy and...

Cracking open the diversified broker conversation with some eggstra insights over the Easter long weekend.  Thinking about making the leap into commercial or asset finance? In this episode, the director of South Australia’s Centrone Finance, Matt Centrone, and Queensland’s Jason Masri, the Managing Director of The eCarz Group, unpack their individual journeys towards building succ...