What the Fixed Ops?! (WTF?!)

Randy Kobat weighs in on the current state of tariffs and how the uncertainty around them calls back to recent history. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE T...

Automotive is a welcoming and rewarding industry. Randy Kobat names the first and most important thing new hires can do to ingrain themselves! Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://cale...

Randy Kobat of Repair OnDemand discusses the inefficiency of third party recon labor...and how ROD is fixing them!  Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1...

Randy Kobat of Repair OnDemand explains the difficulty in getting used cars, fixed ops and dealer managers to make joint decisions about vendor partnerships. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation toda...

Randy Kobat of Repair OnDemand talks about the incredible cost of cars sitting idle during the reconditioning process and how Repair OnDemand helps their clients avoid it.  Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary co...

Randy Kobat of Repair OnDemand speaks about the difference between a satisfied client and his the outcome he shoots for as a vendor. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/d...

Randy Kobat of Repair OnDemand explains a critical aspect of used car sales that is often overlooked. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO KNOW. LI...

Randy Kobat of Repair OnDemand shares how quality data makes reconditioning cheaper AND more efficient!  Among other things, we discuss:  ✅ The advantages of precise estimation ✅ Turning customers into raving fans ✅ Calculating the cost of hail! Randy is a thoughtful and deeply knowledgeable professional who graciously shares his experience and insight. Don't miss this!  🛠️ About Repair OnDeman...

Chris Craig talks about the incredible transformation he made from an unheard service professional to a published author! Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE...

Chris Craig's military background showed him the importance of helping everyone, regardless of rank learn the qualities of leadership and witnessed the benefits first-hand. Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary co...

Chris Craig of RockEd spells out in no uncertain terms the critical difference between managing and leading! Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless.  Schedule your complimentary consultation today. https://calendly.com/don-278.  BE THE 1ST TO K...

Chris Craig talks about all the factors running through the minds of customers when they pull in to the service drive. So when a well-meaning Service Advisor asks *this* one thing...it can unravel everything. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in t...

New service advisors have so much to learn. What's the most important skill to have right away?! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://calendly.com/don-278 B...

Chris Craig understands that everyone on the service drive wants to grow and improve. But how can they when there are so many training gaps? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consul...

Chris Craig had been a fixed operations mainstay when he finally became a service advisor. And then...he realized there wasn't a lot of quality training available. So he set out to fill the gaps. Listen to find out how. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective...

In this episode, we sit down with Chris Craig, a leading Fixed Operations content writer from RockED, to explore the vital role of storytelling, training, and educational content in today’s dealership service departments. With a background rooted in the service lane and a passion for creating impactful learning experiences, Chris shares how well-crafted content can drive performance, boost retenti...

Tim Tipton talks about the behaviors of managers and companies that genuinely want to improve. What are the common steps successful people take? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary co...

Training is crucial but before training even begins, it's vital that the hiring process is sharp enough to identify and retain the best talent for the job! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your compl...

Tim Tipton knows exactly how (and how not to) make the most of training time. Here he talks about the latter... Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://calendl...

If you want your employees to retain and attain new skills, it's vital that managers attend that training! Tim Tipton explains. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today....

Tim Tipton shares some fundamental advice when it comes to hiring.  Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://calendly.com/don-278 BE THE 1ST TO KNOW. LIKE and F...

Though money and riches are a temptation we all are drawn to, Tim Tipton has found rewards far greater. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. https://calendly.com/do...

Tim Tipton gets very real about the moment he decided to leave the retail side of automotive and how he became involved with the developing the skill sets of his present and future peers. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's gr...

Tim Tipton of Shottenkirk Automotive shares with us his strategies for training and retaining the very best fixed operations employees—the backbone of any profitable dealership. Service managers, dealership managers, and owners won’t want to miss this deep dive into: ✅ Why investing in training matters now more than ever ✅ How to build a culture that attracts and keeps top talent ✅ Practical st...

Glenn Lundy is looking toward the threats the auto industry faces over the next five years and talks about qualities of the winners and losers, as he sees it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your co...