What the Fixed Ops?! (WTF?!)

Joshua Taylor gives us the DL on what exactly IS wrenchturners.online. Whoohoo! Thanks, Joshua! https://youtu.be/AOO_N7OTMzY Big THANK YOU to Joshua for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through p...

Dealers lose 80% fixed ops business post-warranty and that's just not acceptable anymore. Art Shaw and Kathleen Long with RepairPal share why. We're looking to Art Shaw and Kathleen Long to tell us about transparency and fair pricing. Consumers want quality. They'll pay for it. But they won't necessarily believe the dealer, given the standard of practices over the years. Fixed ops is where the ong...

We talk about the differences between technical schools vs. traditional college (and debt) with Shawn Butler on this What the Fixed Ops?! #shorts! https://youtu.be/wsaga9SA6fo BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option...

Katie French tells us how she's been taken advantage of as a first generation technician. https://youtu.be/4KCPe5_w-ms Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing....

Joshua Taylor (WrenchTurners. Online) visits What the Fixed Ops?! and shares with us his drive and vision to support techs, and gather data that will give clarity to the industry. WATCH NOW! https://youtu.be/JoftUdphmEQ Check out Joshua's site: https://wrenchturners.online/ Big THANK YOU to Joshua for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairP...

Technicians are sales people too! - Katie French, RepairPal https://youtu.be/vb6cOtSoqbA Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic i...

We talk about supporting the next generation and the future of automotive with Shawn Butler on this What the Fixed Ops?! #shorts! https://youtu.be/2tjxerlm8SM BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cu...

We talk EVs and the future of automotive with Shawn Butler on this What the Fixed Ops?! #shorts! https://youtu.be/u18S806r_24 BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pric...

We talk finding and giving INSPIRATION in this What the Fixed Ops?! episode #shorts. https://youtu.be/5aGf5n2sYHU Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Tran...

What are dealer's biggest problems right now? Shawn Butler talks about how to retain staff on this What the Fixed Ops?! #shorts! https://youtu.be/_MnncIVrfi4 BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cus...

We talk motivation and sacrifices made with Katie French of RepairPal. https://youtu.be/qsE1WKZwoAY Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a...

Shawn Butler tells us why dealers are charging labor for WIPER BLADES on this What the Fixed Ops?! #shorts! https://youtu.be/rLOXkDC5Rb8 BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency t...

You need to be comfortable being uncomfortable! https://youtu.be/jIzUg_M6x84 Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot topic in the indust...

Shawn Butler tells us about the two biggest CUSTOMER DEFECTION points on this What the Fixed Ops?! #shorts! https://youtu.be/aLi_-dTfr9I BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency t...

Do you want to know how to get your employees to work for you FOREVER? We hear how, from said employee, Katie French of RepairPal. https://youtu.be/zaWS4p_q38U Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show thei...

Shawn Butler tells us how he has a 36% conversion rate on his service website on this What the Fixed Ops?! #shorts! https://youtu.be/TkzWHGDfKvQ BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transp...

Katie French of RepairPal tells us how she strives to make a positive impact on the automotive industry each and every day. https://youtu.be/jl2G0vRaGf8 Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their custo...

What can be done to help dealership management understand their service advisors? We talk with Katie French of RepairPal to see what she thinks. https://youtu.be/CoJFTHq0cMk Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the optio...

Shawn Butler talks transparency in pricing and what resources he utilizes to make it happen in this What the Fixed Ops?! #shorts! https://youtu.be/7v_JkITOAPw BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cu...

Shawn Butler tells us how he maintains enthusiasm and passion for what he does on an everyday basis! What the Fixed Ops?! #shorts! https://youtu.be/8TGdA12N4DE BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their c...

We hear from a female mechanic, Katie French, on how female mechanics are invisible. https://youtu.be/bqNqSKviOyw Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Tran...

Katie talks to What the Fixed Ops?! about gender roles. Are they fair, unfair, or square? Interesting conversation from a perspective we don't often hear from! https://youtu.be/JmUJkosdLH4 Big THANK YOU to Katie for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers de...

Shawn Butler understands interpersonal relationships! He intimately knows all 74 of his staff members! in this What the Fixed Ops?! #shorts. https://youtu.be/Dkkq_8mSeoQ BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to sh...

What a great guy to work for! Shawn Butler tells us how he transforms the lives of others in this What the Fixed Ops?! #shorts. https://youtu.be/z3ao_6omJY4 BIG THANKS to Shawn for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cust...

We hear from someone who has 'boots on the ground' in automotive, Katie French! Katie is an automotive repair expert and mentor. We get a level-view of what it's like to work as a female in automotive, the challenges and the sacrifices necessary to work in this industry. She offers a great perspective that we're not accustomed to hearing! Join us! WATCH NOW https://youtu.be/nm4cHXyFfBE Big THANK Y...