Russell Hill, Charity Dunning
What the Fixed Ops?! (WTF?!)
Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www. FixedOPSMarketing.com/WTF .
N'hésitez pas à visiter le site du podcast et à soutenir son créateur : fixedopsmarketing.com
Auteur
Russell Hill, Charity Dunning
Catégorie
Site du podcast
Dernier épisode
12 oct. 2026
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Épisodes
Drive and GRIT with Maxine Matamoros - What the Fixed Ops?! #shorts 20.03.2023 1:08
We talk DRIVE and GRIT with Maxine Matamoros, Gullo Toyota! https://youtu.be/_PBLsnAp4Fw Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. T...
The Tennessee Titan is BACK AGAIN! Michael Barich on What the Fixed Ops?! 20.03.2023 1:01:15
We are at it again! The Tennessee Titan! The Fixed Ops Doc! He's here to tell us how it is. No beatin' around the bush! Michael Barich is a proven leader in fixed operations; he has the recipe to running the perfectly-oiled service department. If you are in need of a service department that runs fluidly, efficiently, and productively... Mike is the guy to talk to. https://youtu.be/R1mZXnMf8N8 Also...
We Do the Right Thing - Maxine Matamoros - What the Fixed Ops?! #shorts 17.03.2023 0:39
We talk to Maxine Matamoros about how to do THE RIGHT THING. https://youtu.be/6ebNPXPb0F0 Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing....
The Qualities of a Leader with Maxine Matamoros! What the Fixed Ops?! #shorts 16.03.2023 0:39
We talk to Maxine Matamoros about the qualities of leaders! https://youtu.be/v5qhMfru9Zk Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. T...
The Number 2 Toyota Store by Retention in the Region- Maxine Matamoros- What the Fixed Ops?! #shorts 15.03.2023 0:39
We talk to Maxine Matamoros who tells us a bit about the magic in becoming the #2 Toyota store by retention in the region! https://youtu.be/nSE1cX1lzKo Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the...
Get to Know Bill Springer & Krex, Inc. - What the Fixed Ops?! #shorts 14.03.2023 1:11
We get to know Bill Springer and Krex, Inc. in this What the Fixed Ops?! #short! https://youtu.be/ckntTj_WxZI Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their custo...
There's No 'Me Too!' in Automotive - Maxine Matamoros - What the Fixed Ops?! #shorts 14.03.2023 0:39
We talk to Maxine Matamoros who says there is no 'Me Too' in automotive! https://youtu.be/F9vXFQW_wAk Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency throu...
#1 Speaker in the Nation - Glenn Lundy on What the Fixed Ops?! (Sneak Peek) 14.03.2023 0:48
We're giving you a sneak peek of the What the Fixed Ops?! episode featuring the #1 speaker in the world: Glenn Lundy! This episode will make you pause, make you think, and make you want to CREATE. BIG welcome to the Founder of 800% Elite Automotive Club, Glenn Lundy! Don't miss the premiere of this episode on April 3rd! Join us for a fun conversation with Glenn today on What the Fixed Ops?! GET TR...
Gunslinger, Shaun Raines knows what matters! Watch this WTF?! NADA 2023 Special Edition 13.03.2023 15:41
Gunslinger, Shaun Raines knows what matters! He's been in the automotive industry a long time and understands what works and what's needed in the industry. https://youtu.be/qVvi5Luh0As We talk trust, technology and relationships in the dealership. Shaun also has an app that is like LinkedIn for automotive, but full of valuable information and verified users. It's free and very cool! Get the FULL R...
Key Defection Points in the Customer Journey + Tires! Bill Springer - What the Fixed Ops?! #shorts 13.03.2023 1:39
Bill Springer tells us about key customer defection points in the customer journey, plus we talk tires! https://youtu.be/-dufqWrsOtE Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the opt...
Experiencing Pushback as a Woman in Automotive - Maxine Matamoros - What the Fixed Ops?! #shorts 13.03.2023 0:39
We talk to Maxine Matamoros about the pushback she's experienced as a woman in automotive. https://youtu.be/nY1vPNKAx30 Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers...
Adding Value to Dealers Day-In and Day-Out - Bill Springer - What the Fixed Ops?! #shorts 10.03.2023 1:14
Bill Springer shares with us the importance of adding value to dealers each and every day. https://youtu.be/pQHJm2G2yL8 Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show t...
Climbing the Career Ladder with Maxine Matamoros! What the Fixed Ops?! #shorts 10.03.2023 0:39
We talk to Maxine Matamoros about her climb up the automotive career ladder! https://youtu.be/CExjh-T6rOs Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency t...
Ed Roberts & Natasha Fay Cox on What the Fixed Ops?! NADA 2023 Special Edition 09.03.2023 10:21
Ed Roberts of Bozard Ford and Natasha Fay Cox of Quantum5 join us on this NADA 2023 special edition of What the Fixed Ops?! https://youtu.be/F5U3ZX7nmok We talk about technology's role in automotive. Technology allows you to get more with less, but it's imperative to have a strong foundation first. This one covers a lot, folks: the EV evolution lays in front of us, the employer outlook to better t...
Helping the Vehicle Owner See the Value of Services - Bill Springer -What the Fixed Ops?! #shorts 09.03.2023 4:02
We talk with Bill Springer about helping the vehicle owner see the value of dealership services on this WTF?! #short. https://youtu.be/acbCY1rbTFY Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers d...
"An Old Dog Can Learn New Tricks!" - Maxine Matamoros - What the Fixed Ops?! #shorts 09.03.2023 0:39
"An Old Dog Can Learn New Tricks!" says Maxine Matamoros on this What the Fixed Ops?! #shorts. https://youtu.be/_EGHrvh5P2E Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their custom...
On the Frontlines with Value-Added Benefits - Bill Springer - What the Fixed Ops?! #shorts 08.03.2023 1:47
We talk with Bill Springer about being on the frontlines with value-added benefits. https://youtu.be/T1CQLvC71kc Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cu...
How A Lady Gets Into the Automotive Business - Maxine Matamoros - What the Fixed Ops?! #shorts 08.03.2023 1:50
In this What the Fixed Ops?! #shorts, we learn how a lady like Maxine Matamoros gets into the automotive business! https://youtu.be/teyzr22sDI4 Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option...
Don't be an ASK-hole! - Joshua Taylor - WrenchTurners.Online - What the Fixed Ops?! #shorts 07.03.2023 0:48
Don't be an ASK-hole! with Joshua Taylor of WrenchTurners. Online! https://youtu.be/Pt4hVSSInz0 Big THANK YOU to Joshua for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot...
70-75 Percent Awareness and Metrics for Success - Bill Springer - What the Fixed Ops?! #shorts 07.03.2023 0:47
We talk with Bill Springer about awareness and metrics for success! https://youtu.be/altlxerlXU0 Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transpar...
Meet Service Manager Maxine Matamoros! Gullo Toyota - What the Fixed Ops?! #shorts 07.03.2023 0:31
You gotta meet Maxine Matamoros - Service Manager of Gullo Toyota! https://youtu.be/hxUx4PV-a60 Join us for a fun conversation with Maxine today on What the Fixed Ops?! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pri...
Opportunities and Challenges in Any Business - Bill Springer - What the Fixed Ops?! #shorts 06.03.2023 1:19
We talk with Bill Springer about the opportunities and challenges in any business. https://youtu.be/DvvJHRa_ZlU Check out DriveSure! https://drivesure.com/ BIG THANK YOU to Bill for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their cus...
We Talk Boundaries with Joshua Taylor - WrenchTurners.Online - What the Fixed Ops?! #shorts 06.03.2023 3:13
We talk boundaries with Joshua Taylor of WrenchTurners. Online! https://youtu.be/SzbyGfYQ3Zo Big THANK YOU to Joshua for joining us today! GET TRANSPARENT WITH REPAIRPAL We are so very FORTUNATE and GRATEFUL to RepairPal for being our first sponsor of the What the Fixed Ops?! podcast! RepairPal offers dealers the option to show their customers transparency through pricing. Transparency is a hot to...
Joshua Taylor Takes on NADA 2023 in this What the Fixed Ops?! Special Edition 06.03.2023 8:45
Joshua Taylor shares his experience at his first NADA! He's looking to make a positive impact on the automotive industry, to learn and to grow. https://youtu.be/5fG4y-S3ovs His passion is contagious. He's a great guy. His mission is to take care of people and make a difference in the lives of technicians! Get the FULL RECAP! https://www.fixedopsmarketing.com/joshua-taylor-nada-2023-what-the-fixed-...
Firecracker, Rock Star Service Manager Maxine Matamoros of Gullo Toyota! - Full Episode 06.03.2023 59:32
Firecracker, Rock Star Service Manager Maxine Matamoros of Gullo Toyota! https://youtu.be/m15n0dhRN-I We journey to a Dallas Toyota dealership today with Maxine Matamoros, the firecracker Service Manager of Gullo Toyota of Conroe! Maxine is a rock star manager who started her career in automotive in her 40s! She's a bubble of fun, wisdom and a great resource for growing female leaders across the i...
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