What the Fixed Ops?! (WTF?!)

Jesse Rodriguez from Garner Oil talks about how to do right by customers and employees all at the same time. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wynnsu...

Retention has never been more important than it is today. And fixed operations are the center point for customer loyalty. Jesse Rodriguez elaborates... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Suppo...

Jesse Rodriguez from Garner Oil, exclusive distributor of Wynns, talks about the importance of healthy communication with customers. Retention is key to the health of any dealership but how is it achieved? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of supp...

In today's fast-paced world of chat bots and pre-programmed faqs, what IS customer service in automotive? What keeps us tied to our clients and facilitates that trust that keeps us in business? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovat...

What's the easiest way to prove yourself as a vendor and a partner to your clients? What breeds loyalty and retention that is second to none? Jesse Rodrigueze of Garner Oil has a pretty good idea... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, in...

A decorated career in automotive, a deep commitment to family, and a drive to succeed through service. Jesse Rodriguez finds a higher purpose in business and so can you. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and pr...

How do we allow ourselves to grow when there's so many voices competing for our attention? Do we need to agree with everything someone thinks in order to take something useful from them? Brooke Furniss talks about the power of listening... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilit...

Do you know, besides your sales and service specials, what gets the most clicks on your website? DO YOU?! Well it starts with an M... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who suppo...

How do you best use your website aka your virtual real estate most effectively? How do you show clients you are in it for the long haul rather than a simple new car purchase? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, a...

It's easy to talk a big game about process improvement but how is that accomplished? How do we keep our teams educated and up to date on industry trends? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Sup...

In an age of AI integrations, Brooke Furniss answers an important question - what is the key to maintaining trust with clients and vendors? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who...

What separates the cream of the crop vendors from the middle of the pack? BZ Consultants CEO Brooke Furniss explains the difference between simply being a vendor and being a partner. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, perfor...

Professionals understand the importance of maintaining relationships, even complicated ones. Brooke Furniss explains why it's so important to avoid burning bridges, whenever possible. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, perfo...

Many dream of starting their own business but there are hard realities to consider. How do we manage our expectations and and stay focused? BZ Consultants CEO Brooke Furniss has some tips. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation,...

Digital auditor Brooke Furniss has established a well-earned reputation as the “Voice of the Dealers”. Learn about vendor relations, the risks she's taken to be an entrepreneur, her incredible podcast "Facts Not Feelings" and MUCH more! CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities...

In a service-based industry like automotive, annual reviews of performance are far less than adequate. But with all the work involved, how can they be done more frequently? Jim Bernasek has a pretty good idea about that... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the high...

How do you get a potential client to pay attention? Well you can start by asking for it at the right time. Jim Bernasek explains why it's important to understand the business and how that can lead to new opportunities. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest...

Everyone knows that AI has powerful capabilities but...HOW does it work? How can data provide a pathway to improvement and opportunity? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who sup...

Data is a powerful tool. But the human mind is only capable of reviewing it so quickly. Did you know that there are tools that can find the root causes of serious problems in mere seconds? Jim Bernasek of Chameleon Limited elaborates! CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities w...

With so many people involved in the day-to-day management of a dealership, finding the root causes of an issue can be daunting. How do we correct mistakes if we don't know how they're happening? Jim Bernasek explains. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest l...

With so much public discussion of AI, Jim Bernasek answers some important questions...like how many jobs will AI cost the automotive industry? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those...

What keeps great employees engaged and excited about the workplace? And how can data analysis help us find out? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wyn...

Chameleon Limited CEO Jim Barnasek answers an important question: how important is family support to the success of a new venture? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support...

How can data help us predict ebbs and flows in our business? What role does AI play in that? Jim Bernasek of Chameleon Limited explains. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who su...

Everyone talks about artificial intelligence. But to Jim Barnasek of Chameleon Limited, AI stands for AUTOMATED intelligence. A Fixed Operations expert, Jim talks with us about his product and how its use of trend prediction and opportunity analysis is revolutionizing dealerships. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continu...