What the Fixed Ops?! (WTF?!)

For #throwbackthursday we travel back to our chat with Sandy Cerami about the people in our organizations. What is the "people aspect" of business worth to a company? BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf J...

Larry Feldman of Career Changers USA shares the story of how he ended up being a world class service recruiter. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Char...

Larry Feldman, President of Career Changers USA, stops by the pod to talk about all kinds of things including, but not limited to: how boring traditional car sales trainings are, why Keith Richards of his beloved Rolling Stones will live forever, and his band, The Real Fugitives. Larry's a blast and this conversation breezes by. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fix...

Holding parts in inventory is necessary but it's equally necessary to use analytics and professional help to make sure you're doing so wisely. SPOILER: It's NOT cheap! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf...

Inventory is an incredibly difficult part of a store to manage, specifically in our ever-changing economy. Kaylee Felio of Parts Edge talks in some depth about the "domino effect" of parts obsolescence. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and sho...

Kaylee Felio from Parts Edge talks about AI and the role it does (or doesn't) play in forecasting parts needs. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host, Russell B. Hill and Chari...

Sure, in dealerships we hear about "idle inventory" all the time and maybe we think we know what it means...but...do we? Kaylee Felio from Parts Edge gives us the scoop. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wt...

Kaylee Felio is a featured speaker at NADA 2024 and we are so excited for her?! So what will she be talking about? Listen and find out. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtf Join Managing Partner and Host,...

Parts and Fixed Operations have come a long way in the last few years. But have we come far enough? Are those departments still under-supported? Kaylee Felio weighs in... BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/w...

"Parts Girl Podcast" host Kaylee Felio is our guest on WTF?! As she prepares for her workshop at NADA, Kaylee talks about her preparation and what she'll be speaking about. Data analysis, DMS, inventory optimization, and so much more! BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketing https://www.youtube.com/channel/@fixedopsmarketing Get watch and listen links,...

Russell B. Hill talks shares his thoughts about the harmful affects of co-dependent behavior and how it ultimately harms everyone around it. https://fixedopsmarketing.com #motivation #inspiration

We journey to a Houston Toyota dealership today with Maxine Matamoros, the firecracker Service Manager of Gullo Toyota of Conroe! Maxine is a rock star manager who started her career in automotive in her 40s! She's a bubble of fun, wisdom and a great resource for growing female leaders across the industry. She has a great outlook after going through some seriously human experiences that we can all...

A special Christmas re-broadcast of one of our favorite episodes this year! Automotive is always changing and no one knows that better than Sutherlin Automotive Vice President of Fixed Operations, Chris McPhillips! Chris talks extensively about the customer experience, his passion for helping others realize their goals, and how listening has helped him achieve his dreams in the automotive business...

How has technology enabled us to provide our clients with a greater sense of transparency and build trust in our relationships? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us:...

How do we step back in automotive and take a broader view of our processes and behaviors? Ujj Nath of myKaarma explains one example his company took to do that very thing. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and...

Ujj Nath, CEO of myKaarma outlines the first step the company took to change the customer experience with dealerships. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://...

When conceiving of solutions, how do we get closest to the problem? Believe it or not, the best answers don't tend to come from ivory towers. Ujj Nath explains what "Genchi Genbutsu" means... CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovatio...

How do we solve complex problems that our clients and employees face on a daily basis? Where does innovation START?! Ujj Nath of myKaarma has a method that has worked very well. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance...

Ujj Nath of myKaarma describes the horrible day that lead him to develop and create myKaarma. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitability. Support those who support us: https://www.wynnsusa.com?utm_sour...

myKaarma CEO Ujj Nath has transformed service with powerful technology centered around the client experience. Improving retention is only the start. He’s making things easier for service employees as well. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of supp...

It's not often that someone discovers their passion in life at a young age but Charlie Monteleone is just that person. From humble beginnings to a lifetime of service, Charlie recounts his story. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innov...

Very few jobs in America don't require a degree in order to make good money. Automotive is the exception. Charlie Monteleone talks about the realities of working in fixed operations. CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, perfor...

Charlie Monteleone knows that to most of his employees, their job is just a J-O-B. But what about the small number that see a career path? How does he and how do WE nurture their growth and keep them involved? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of...

With retention and recruitment being so pivotal in automotive, how do we keep employees engaged and involved? How do we create a career paths for those seeking them? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profit...

If you're a vendor hungry for business, what's the absolute WORST thing you can do when making a pitch? What will turn off a potential buyer faster than anything? CHECK OUT WYNN'S! In 1939, Wynn’s created the Automotive Performance Chemicals segment. Since then, Wynn’s has continued to provide professional service facilities with the highest level of support, innovation, performance, and profitabi...