What the Fixed Ops?! (WTF?!)

Policies and procedures are vital. But are they derived from a larger goal of your dealership? Do you know "WHY" your policies are what they are? Brian Kramer discusses the vitality of having a "North Star" for your business and how it can clarify so many smaller questions along the way. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We a...

Brian Kramer is a busy guy and NOTHING is going to change that but he talks here about how the change in how work is done has allowed him to have greater life balance. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedul...

Brian Kramer works with dealerships on the cutting edge of car appraisals and you won't BELIEVE what is possible...and what's soon to come! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consult...

Often times, dealerships wait until the last possible minute to update their processes and systems. Brian Kramer of Cars Commerce explains why that is exactly the WRONG move. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together....

How do you keep your top employees happy with your dealership? How do you insure your best salespeople stay put? Brian Kramer has some theories! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary co...

Brian Kramer gives his take on comfort and surrounding himself with people who challenge him to be better. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealer...

Brian Kramer talks about the fear many in a dealership feel about giving an exact trade-in price to clients and how it creates obstacles to the sale. The right tools change everything! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow...

Since we have Brian Kramer, General Manager of Accu-Trade on our show, we thought it would be informative to ask an important question: what IS Accu-trade? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your compl...

As Executive Vice President of Cars Commerce and General Manager of Accu-Trade, Brian Kramer has continuously expanded the reach of the virtual sales environment. As someone we've talked to regularly throughout the years, we revisit where he he was when we first spoke and where he finds himself today. This is an inspiring and thought-provoking discussion! Global Dealer Solutions has a network of h...

Jeremy Stephens oversees dozens of mobile service vans and techs. He talks about the importance of communicating the vision for his fleet and hwo he does it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your com...

What's the right attitude to have when innovating? Is it worrying about everything could go wrong? Is it brash confidence? Or is it something else? Jeremy Stephens gives his take. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow toget...

Mobile service is a field that relies on direct communication more than most. Jeremy Stephens talks about his experience overseeing a large fleet and how they foster a productive environment. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let'...

Jeremy Stephens talks about some obvious perks of providing mobile service. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_source=wtf&a...

How many vans can a single service advisor adequately manage? What's the breaking point. Jeremy Stephens has some very well-informed opinions! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary cons...

Jeremy Stephens breaks down how to start offering mobile service to dealership clients. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers.com/partners?utm_...

Jeremy Stephens eloquently explains the difference between mere training and the next level of coaching. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdealers....

Jeremy Stephens talks about the gap he found between seasoned pros getting ready to retire and newcomers to the service side who needed to take the reigns and what he's done to address it. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's g...

As the Remote Operations Director at Bozard Ford Lincoln, Jeremy Stephens is a pioneer in remote service and repair, establishing Bozard as the number one dealershp in the United States for mobile service. With an eye to the future, Jeremy explains his leadership philosophy, establishing principals and goals, best practices, and so much more. Global Dealer Solutions has a network of high-performan...

What's the most effective way to build a good relationship for your business? Michael Barich talks about his approach to brand awareness. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultat...

Michael Barich understands the long-held negative perceptions of dealerships that consumers have. What can be done about it? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. ht...

How do dealerships compete with non-franchise entities who are stealing their repeat/referral business? Michael Barich explains. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today...

Michael Barich talks about his unconventional start in the automotive business as a parts counter employee with very little knowledge of cars and how his desire for continual growth created his career path. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the...

Many fixed operations consultants focus on advisor training. And, while important, Michael Barich believes a different focus is needed in order to insure a service department is functioning at a high level. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the...

With a sudden shift in his career focus, Michael Barich had to repackage his decades of experience in fixed operations to fit his new requirements. How did he do it? Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule...

Michael Barich discusses continual growth and how it can only be achieved through reevaluation of our goals. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today. http://www.gdsdeal...