Gerry MacPherson
Vacation Rental Resolutions
Welcome to the Vacation Rental Resolutions Podcast—where every rental has a story and every owner can be a star! Diving in weekly, we’ll explore the bustling bazaars of the vacation rental realm. Ever wrestled with last-minute cancellations? Grappled with a wayward jacuzzi? Or played hide and seek with that one key? We’ve got you covered! From majestic mountain lodges to serene seaside sanctuaries, we're on a mission to navigate the nuances, crack the conundrums, and celebrate the successes that come with turning your slice of paradise into a guest’s dream stay. Blend together a cocktail of ex...
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Épisodes
Vacation Rental Profit Margin: Why a Full Calendar Can Leave You Short of Cash 10.11.2026 19:44
The two further-listening episodes below are live in the Vacation Rental Resolutions archive: one covers financial warning signs, and the other covers a practical pricing system. vacationrentalresolutions.transistor.fm Vacation Rental Profit Margin: Why a Busy Property Can Still Make Very Little Money Your calendar is full, but your bank balance tells a different story. Vacation rental profit marg...
Vacation Rental Upsells: How to Earn More From Every Booking 03.11.2026 18:15
Vacation rental upsells work best when they answer a question a guest was already going to ask. Perhaps they want to arrive early, leave later or make their stay a little easier. But an extra charge only helps your business if you can explain it clearly, deliver it reliably and cover the time it takes. In this episode, Gerry MacPherson looks at the simplest places to find extra revenue within an e...
Vacation Rental Seasonal Pricing: A Simple Way to Set Rates All Year 27.10.2026 19:25
Vacation rental seasonal pricing can feel like a guessing game. Your summer weekends fill, an autumn event surprises you, and a quiet Tuesday sits open. Should you raise the rate, lower it, or wait? Charging one price all year overlooks the dates guests value most. Changing prices whenever you see an empty night can leave you wondering whether a booking was worth taking. In this episode, Gerry Mac...
Vacation Rental Pricing Strategy: Is Your Nightly Rate Too High or Too Low? 20.10.2026 16:39
Your vacation rental pricing strategy can start to feel shaky after one empty weekend or one booking that arrives faster than expected. Should you lower your rate? Have you been charging too little? In this episode, Gerry MacPherson explains why neither event gives you the full answer — and how to make a calmer pricing decision. You’ll look at what a guest is actually comparing. A nearby rental ma...
Airbnb Operations Management: 5 Systems That Save Time Without Losing Hospitality-144 13.10.2026 19:01
Practical vacation rental management advice for independent owners. Airbnb Automation: 5 Systems That Save Hosts Hours Without Losing Hospitality What if you could spend less time managing your vacation rental and actually have more time to be a better host? In this week's episode of Vacation Rental Resolutions , Gerry MacPherson looks at Airbnb automation, vacation rental systems, and guest exper...
Vacation Rental SOPs: 5 Systems Every Host Needs 06.10.2026 20:26
Practical vacation rental management advice for independent owners. Vacation Rental SOPs: The 5 Systems Every Host Needs Could your vacation rental run properly for three days without you? If the answer involves your cleaner calling about towels, a guest asking for the door code, and somebody desperately trying to remember which plumber actually answers the phone, this episode is for you. This wee...
Vacation Rental Maintenance Checklist: Prevent Guest Complaints and Costly Repairs 29.09.2026 23:54
Join us for free on Patreon. https://www.patreon.com/cw/VacationRentalResolutions (Members have full access to all weekly downloads) Practical vacation rental management advice for independent owners. Vacation Rental Maintenance Checklist: Prevent Guest Complaints & Costly Repairs What if you could catch your next guest complaint before your guest ever sees the problem? A simple vacation r...
Vacation Rental Cleaning: The Simple System Behind 5-Star Stays 22.09.2026 24:30
Practical vacation rental management advice for independent owners. Gerry walks you through a practical approach to building a housekeeping system your team can actually follow. You'll discover why clear standards beat memory, how reference photographs can show cleaners exactly what “finished” looks like, and the five questions every effective housekeeping process needs to answer. You'll also...
Vacation Rental Guest Communication: How to Prevent Guest Complaints 15.09.2026 16:28
Vacation Rental Guest Communication: How to Prevent Guest Complaints Vacation rental guest communication can prevent many complaints before a guest ever reaches your front door. A missing parking detail, unclear check-in instruction, unexpected 25-minute drive to the supermarket, or hard-to-find Wi-Fi password may seem small, but these gaps create uncertainty. And uncertainty can quickly become...
How to Handle Guest Complaints in Your Vacation Rental 08.09.2026 28:44
How to Handle Guest Complaints in Your Vacation Rental How to handle guest complaints is something every vacation rental owner eventually has to learn. The heating stops working. The cleaner misses something. The Wi-Fi disappears. Or a guest sends that stomach-dropping message: “We're really disappointed.” The complaint itself doesn't necessarily decide whether the stay ends badly. What matters...
How to Get More 5-Star Reviews for Your Vacation Rental-138 01.09.2026 18:40
How to Get More 5-Star Reviews for Your Vacation Rental Your guest loved their stay. They thanked you, said they'd recommend your vacation rental and promised they'd come back. So why didn't they leave a review? Getting more five-star vacation rental reviews isn't necessarily about asking guests more often. It's about creating memorable guest experiences, asking at the right moment and making...
How to Get More 5-Star Airbnb Reviews (Without Spending More Money)-137 25.08.2026 25:35
Why Do Some Vacation Rentals Always Earn Five-Star Reviews? Why do some vacation rental owners seem to earn glowing five-star reviews time after time, while others struggle to move beyond four stars? In this week's episode of the Vacation Rental Resolutions Podcast , you'll discover the simple hospitality principles that consistently create memorable guest experiences and stronger online review...
Before Guests Trust Your Property, They Need To Trust You-136 18.08.2026 20:33
Free Resources Mentioned The 7-Day Vacation Rental Jumpstart A practical guide to improving your vacation rental business one step at a time. https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Guest Communication Templates Ready-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up. Find...
What Guests Really Remember About Your Communication (Hint: It Isn't Your Property)-135 11.08.2026 28:51
The 7-Day Vacation Rental Jumpstart A practical guide to improving your vacation rental business one step at a time. https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Guest Communication Templates Ready-to-use guest messaging templates covering booking, pre-arrival, check-in, during-stay support, checkout, and post-stay follow-up. Find them in the show notes an...
How to Turn First-Time Guests Into Loyal Guests-134 04.08.2026 23:14
How to Turn First-Time Guests Into Loyal Guests What if the easiest booking you'll ever get is one you've already earned? Many vacation rental owners spend countless hours chasing new bookings while overlooking the guests who already know, trust, and love their property. In this episode of Vacation Rental Resolutions , Gerry MacPherson explains why guest loyalty is one of the most overlooked pr...
Creating Remarkable Guest Experiences: The Secret Behind Five-Star Stays That Guests Never Forget-133 28.07.2026 31:47
Download your FREE copy of: The 7-Day Vacation Rental Jumpstart https://vacationrentalresolutions.com/the-7-day-vacation-rental-jumpstart-pdf-download Creating Remarkable Guest Experiences: The Secret Behind Five-Star Stays That Guests Never Forget What makes one vacation rental unforgettable while another is forgotten before guests even get home? In this week's episode of Vacation Renta...
How to Build Your First Vacation Rental Pricing System in Under an Hour-132 21.07.2026 10:57
Build Your First Vacation Rental Pricing System in Under an Hour What if the biggest problem with your pricing isn't your rates? What if it's the fact that you don't have a system? In this episode of Vacation Rental Resolutions, Gerry MacPherson shares a simple framework that helps vacation rental owners stop guessing, stop reacting, and start pricing with confidence. You'll learn how to crea...
How to Understand Vacation Rental Seasonality Without Overcomplicating It-131 14.07.2026 12:55
Why Do Vacation Rental Bookings Suddenly Slow Down? What if the problem isn't your pricing? What if it isn't your listing? What if it's simply seasonality? In this week's episode of Vacation Rental Resolutions, Gerry MacPherson explains how vacation rental seasonality really works and why understanding demand cycles can remove stress, improve decision-making, and help you stop second-guessing...
How to Set a Simple Vacation Rental Pricing Structure That Actually Works-130 07.07.2026 12:11
How to Set Vacation Rental Prices Without Guessing or Losing Bookings "Are you charging too much, too little, or simply guessing?" Pricing is one of the biggest sources of stress for vacation rental owners. Many hosts spend hours adjusting rates, watching competitors, and second-guessing every booking. In this episode, Gerry MacPherson shares a simple pricing framework that helps vacation ren...
How to Stop Empty Nights and Last-Minute Bookings in Your Vacation Rental-129 30.06.2026 10:51
Why Your Vacation Rental Calendar Feels So Unpredictable Why do empty nights suddenly turn into last-minute booking chaos? In this episode of the Vacation Rental Resolutions podcast, Gerry MacPherson explains why many Airbnb and vacation rental owners feel trapped between inconsistent occupancy and stressful last-minute reservations. You’ll learn: • Why guests delay booking decisions • How pa...
How guessing your vacation rental pricing is costing you bookings (and what to do instead)-128 23.06.2026 11:56
Are your Airbnb prices hurting your bookings without you realising it? In this episode of Vacation Rental Resolutions, Gerry MacPherson explains why guessing your vacation rental pricing creates stress, confusion, and hidden revenue loss for many hosts. You’ll learn why constant price changes backfire, why empty nights are not always bad, and how one small shift can help you stop reacting emoti...
Why Your Vacation Rental Feels Busier But Less Profitable-127 16.06.2026 55:51
The Financial Warning Signs Vacation Rental Owners Ignore Until It's Too Late | Jonathan Cooper Interview Full Podcast Description Are financial warning signs quietly building inside your vacation rental business? Many vacation rental owners assume financial trouble arrives suddenly. In reality, it often develops through small decisions, rising costs, cash flow pressure, tax obligations, and...
How to Stop Being your Vacation Rental Bottleneck-126 09.06.2026 12:02
Does your vacation rental business stop moving the second you step away? In this episode of Vacation Rental Resolutions, Gerry MacPherson explains why so many Airbnb and vacation rental owners become the bottleneck in their own business and how simple systems can change everything. You’ll learn how to reduce operational stress, create better SOPs, automate repetitive tasks, and build calmer day...
How to Build Vacation Rental Systems in Your First 30 Days-125 02.06.2026 10:26
Your First 30 Days of Real Vacation Rental Systems Still feel like your vacation rental only works because you are constantly checking messages, solving problems, and reacting all day? This episode helps you change that. Learn how to build simple vacation rental systems that reduce stress, automate guest communication, improve turnovers, and create calmer operations in just 30 days. Perfect f...
How to Build a Vacation Rental Weekly Schedule So You Stop Winging It-124 26.05.2026 12:25
The Weekly Rhythm Every Vacation Rental Owner Needs Does your vacation rental week feel reactive, messy, and exhausting? In this episode of the Vacation Rental Resolutions podcast, Gerry MacPherson shares a simple weekly rhythm that helps owner-operators reduce stress, improve operations, and finally stop winging it. You’ll learn: • How to structure your week • What tasks to do daily vs week...
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