Turning the Table

"Don't focus on the PNL to manage the PNL; focus on your people." ~ Jaime Mansour Do you want to create a thriving restaurant business with a motivated and loyal staff? Are you searching for a proven solution to improve employee retention and boost your business performance? Look no further! In this session, we have a special guest, Jaime Mansour, VP of Operations at True Food Kitchen , who will b...

Scot Turner | Why Investing in Training and Development Leads to Greater Employee Satisfaction "We're in an amazing period now, where the workforce is more creative than ever. It's time to embrace technology and different values and unleash our industry's potential for the next level of success." ~ Scot Turner If you're feeling frustrated and overwhelmed by the constant turnover in your restaurant...

Discover the shocking truth behind employee care and retention in the hospitality industry as Michael Lennox shares his revolutionary approach. But when faced with the mounting pressure of high turnover rates, will his methods withstand the test or crumble under unfulfilled expectations? "When in doubt, do right by your team and that'll take you where you need to get to." - Michael Lennox In this...

Witness the astonishing journey of TJ Schier, whose path took an unexpected turn, propelling him to the forefront of the competitive socializing industry. "You have to keep your brand relevant and fresh. At some point, the new growth can't outpace the same-store sales decline." - TJ Schier From his humble beginnings at Chuck E. Cheese Pizza, TJ's relentless drive and sharp business acumen led him...

Do you want to enhance your culinary career and unlock greater growth opportunities? Are you searching for a solution that can bring you improved career clarity and advancement in the culinary industry? Then look no further! By enlisting the expertise of a specialized career coach in the culinary field, you can achieve exactly that. They hold the key to guiding you towards a more fulfilling and su...

Get ready to be inspired by the extraordinary journey of Geoff Alexander , a true pioneer in the restaurant industry. His story is filled with unexpected twists and turns that will leave you in awe. From humble beginnings to now standing in about 2,000 grocery stores, Geoff's path is a testament to the power of innovation. But what unexpected twist propelled Wow Bao to such incredible heights? Sta...

Does this sound familiar? You've been told to offer higher salaries or bonuses to improve employee retention, but it's not working. The pain of losing valuable team members and struggling to create a satisfying work environment is real. In this episode, we'll explore a more effective approach - the power of mentorship in fostering loyalty and a fulfilling workplace. Our special guest is Jeff Jamie...

Unleash the Power of AI: Join Adam Lamb and Jim Taylor as they navigate the tantalizing potential and cautionary pitfalls of AI in the restaurant industry, aiming to empower operators while preserving the essential human touch. But here's the unexpected twist: what if AI could also solve one of your biggest challenges? Stay tuned to discover how AI can transform your restaurant and your entire app...

Picture yourself behind the wheel, exhausted and frustrated after a grueling day at your restaurant. Buzzing notifications on your phone remind you of the endless tasks you haven't had time for. As you drive past a competitor's place, envy grips your heart. Everything seems perfectly smooth with their bustling activity and the absence of waiting customers. What's their secret, you wonder, as frust...

"The one thing that's constant in franchising is that it's always in flux; there's always change happening." ~ Shannon Gewinner Are you tired of spending hours on marketing campaigns that seem to fall flat? Have you heard these myths about localized marketing and personalized campaigns? Let's debunk them together. Myth #1 : Localized marketing is only for big businesses with unlimited resources. M...

When do you know it’s time to hang up the apron and throw in the towel on your hospitality career? Join Jim Taylor and Adam Lamb on Thursday, June 22nd, 2023, at 12 N ET for another episode of Turning the Table, discussing winning mindsets for the restaurant industry’s new normal, and helping quantify what we mean by ’winning’.

Join Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching on their #lunchboxlivestream as they "turn the tables" on the prevailing operating assumptions of running a restaurant in favor of innovative solutions to our industry’s most persistent challenges.

Identical twin sisters Kassandra and Courtney Pike tackle the pain points of the restaurant industry with their all-in-one solution while highlighting the need for adaptivity and personal connection in attracting and retaining talent. This episode is sponsored by: Evocalize In this episode, you will be able to: Tackle the difficulties of locating and keeping staff in the restaurant business. Recog...

Welcome to another episode of Turning the Table. 142: Why Nothing Will Change Until You Do with Tucker Bascom What IF this is as good as it’s ever going to get for you career-wise? Do you wonder why you can’t seem to attract the right talent for your operation? Where do you go when you're ready to make a change? Who do you trust? Leadership Development Coach and Mentor Tucker Bascomb join Jim Tayl...

Shawn Walchef of Cali BBQ Media joins Jim Taylor and Adam Lamb in this episode to discuss the current state of the restaurant industry, how digital media is changing things, and how every operator should think about getting the word out. For more info on Shawn, check out: Shawn on Linkedin Shawn on Podcast CaliBBQ Turning the Table is the most progressive podcast for today's food and beverage indu...

Restaurants Canada COO Kelly Higginson joins Jim Taylo r of Benchmark Sixty to talk about what the next few years look like, some exciting trends, and how smaller restaurant groups can remain competitive with larger ones. This episode is sponsored by: Evocalize Find out more about Restaurants Canada COO Kelly Higginson : Kelly on Linkedin Restaurants Canada Turning the Table is the most progressiv...

139: Zach Feinstein on Commission Based Hospitality Pay Model Zach Feinstein of the Feinstein Group of New American Tampa-based restaurant concepts on their commission-based Hospitality Pay Model with Jim Taylor of Benchmark Sixty To learn more about Zach: Zach on Linkedin Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating sol...

Kirk Spinks , COO of El Furniture Warehouse, joins Jim Taylor to discuss how Kirk and his team have created a growing brand based on doing things differently. Evocalize To learn more about Kirk & E;l Furniture Warehouse, check this: Kirk on Linkedin The Warehouse Group on the Web Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric op...

Chris Williams , the Director of Training and Culture for Walk On Sports, joins Jim Taylor of Benchmark Sixty to help us quantify what a 'winning mindset' feels like and how we can engage our staff in meaningful ways to keep them engaged and productive. And what the hell do we mean by 'winning mindset' anyway? This episode is sponsored by: Evocalize To find out more about Chris. Click any link bel...

Anthony Valletta of BarTaco joins us in the studio to talk about the next-gen labor models he and his team at BatTaco use to dominate their markets and spur system-wide growth for their concept. Evocalize To find out more about Anthony and BarTaco, check out: Anthony on Linkedin BarTaco on the Web Turning the Table is the most progressive podcast for today's food and beverage industry featuring st...

There’s a lot of buzz around AI regarding local marketing in the industry. Without appropriate guardrails from corporate or the parent organization, Generative AI can make recommendations that seem great for franchisees but can break brand guidelines, rules, or even laws. Given this new ability to drastically increase productivity with AI, the average user lacks sufficient data on their own to mit...

Does it feel like it’s harder than ever to communicate effectively with your staff members? Have you adjusted your delivery style to be better understood by associates? What’s the politically correct way now to speak with staff? If you struggle with workplace communication, you’ll want to catch our episode with Executive Coach and Team Leadership trainer Kelly Featheringham when she joins Jim Tayl...

Are you struggling with the rising cost of food these days? Is your food cost taking a hit with the crazy supply chain issues? How many more times can you raise prices without losing customers? If you’re nodding your head yes, then manoman do we have a show for you! Kyle Inserra , recovering restauranteur, host of The National Restaurant Owners Podcast , and now The Restaurant Idea Factory , joins...

Is the new ’normal’ for restaurant operations got you confused? Do you reminisce about how the restaurant business used to be? What restaurant operation myths do you still cling to? If any of this grabbed your attention, you wouldn’t want to miss this special episode with Executive Coach and speaker Monte Silva. He’s joining Jim and Adam in the studio to debunk seven false operational beliefs and...

Do you have trouble connecting fully with your staff? Does it feel like nothing you do inspires your crew? Are you struggling to find ways to motivate your staff? If so, then this is the show for you! Edwyn Kumar and Chris McFadden of Ultra Team Development join Jim Taylor of Benchmark Sixty and Adam Lamb of Chef Life Coaching in the studio to talk about Restaurant Leadership 101, a training progr...