The Truth About Dentistry

Dentistry CERTAINLY has its ups & downs. And while it may feel like the lows can defeat you, there is always another way to look at things. In this episode, I talk about how to lift yourself up from the hits that keep on coming. I share my personal philosophy on the low moments of my career. I talk about gratitude and its amazing ability to turn your life around. I discuss the importance of le...

Yes, it’s been 1 year since I made the ‘seemingly tough’ decision to go fee for service. This is to celebrate and say I woul definitely do this again but maybe would make some changes to make it easier than it was. In this episode, I talk with my Systems and Operations Manager, Quincy , about our all or nothing mentality of this bold move. We share  the wins and losses, and how the team make...

So you have 5 and 1 star reviews? What now? In this episode, I share the KEY THINGS you need to make a HABIT of doing if you want to stay healthy with Google.  If you’re looking to have more help with your dental photography click this link for our DENTAL PHOTOGRAPHY freebie! As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don’t forget it TAG me @drpeggybo...

Is print media dead? NO!  But marketing and branding is important. The question is, if you are marketing, how are you doing it and, how effective is it? In this episode I suggest helpful creative ways to attract your ideal patient, and not just every patient out there.  Hope you enjoy this one! If you’re looking to have more help with your dental photography click this link for our DENTA...

Headed into the new year, I feel it’s time to boil down the key things that will help you move the needle in 2023.  Hope you enjoy this one! Grab my FREEBIE Consult Photography Guide for tips on getting the shot rifht on the first attempt! CLICK HERE! As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast.  All episodes in 2023 are available on YouT...

For a switch up this week, I share the Top 10 things I learned in 2022! And like all great challenges, it’s good to simply find the takeaways, and the lessons learned  before we take on the new year.  Please share any of your own lessons of 2022 by DMing me @drpeggybown !  As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast.   Thank you...

Let's be real for a minute. As dentists with so much on our plate, it is hard to stay focused on any particular task. So when I realized my dental assistant was actually calling the show, instead of hurting my ego, it actually excited me to teach this to our newest team member because I wanted to empower her to give our patients the best experience possible and be efficient with our time! Today's...

Recently, we saw a patient who had fallen at work and called us for help.  It turned out that no treatment that day was necessary or possible but it was then, I realized we need good systems and clear steps on what is important to know and how best to evaluate a dental trauma.   I hope this step by step strategy will help other docs and their teams manage their next dental trauma patient...

Let me be clear, social media is NOT advertising.  It’s not an ad campaign.  What we need to post (consistently) and how we use social media, should not be stressful or time consuming.  If we could just think about it as sharing who we are and what excites us,  we will come across as authentic and helpful. The right people will find you! As always, I would LOVE and appreciate a...

A happy patient means a happy day, and long term, a happy career. The dentistry itself is not the game….managing the patient expectations is the game. In fact, no amount of good dentistry will solve a poor patient understanding. Biggest problem in dentistry is emotional responses to situations and the communication (or lack thereof) with our patient and our team. Today I share some ways I manage t...

With every new hire comes not only the excitement of new energy in the clinic, but also the worry that it might not work out. What we can't forget is that your new hire's success in your business is as much your responsibility as it is theirs. If there isn't 100% effort from both sides, the relationship is more likely to fail. This episode we discuss the importance of being a true TEACHER and LEAD...

Whether you have an active Instagram account for your brand or not, this episode will surely get you thinking about how you can easily engage with followers so they can become qualified and excited patients in your chair.  My Instagram has become a simple and easy way for me to have another, and possibly better, option for patients who want a virtual consult. In this episode, I begin by expla...

After being approached to discuss Team Recruitment post COVID-19 by a local media channel, I realized it could be helpful for other doctors to hear how despite the struggles, I have found a way to be successful at this during this challenging time of dentistry. Today we will discuss the two main methods I have used for recruiting new team members: 1. Social media 2. Word of Mouth Sometimes, we don...

This episode is a real example of how important is it to consider the whole patient and really test their understanding of what they know BEFORE we do treatment, especially in the esthetic zone.  I use this example because within our practice we did it both wrong (initially), and then, right! I think it’s a worthwhile lesson for all! And this topic is not just important for the Doctors but in...

Probably one of the biggest decisions I’ve had to make about my clinic in a long time was whether or not to rebrand. It’s a difficult decision for many dentists because as you change and grow in your profession, your values and passions change as well. It’s very important that your brand represents the atmosphere and patients that you want to connect with. Choosing to rebrand is a struggle because...

Today I welcome Mr. Chris Seetoo to the Podcast. Chris is the Vice President of Sales & Marketing of Smile Sonica, the makers of the Aevo Orthodontic Acceleration System. Before joining the SmileSonica, Chris held several positions in sales at Align Technology, partnering with orthodontists, dentists and dental professionals, helping them integrate digital technology to achieve their goals and...

Today we are going to talk about consultations for children. Gaining their trust and their interest is always harder than a typical consult. Using analogies and simple words and terms they understand is extremely helpful. The key I’ve found is that including the child in treatment discussions leads to better success in the long run, no matter what the treatment. It also helps the parents trust you...

In this week’s episode, I share my top 10 ways to be successful in mountain biking and dentistry/life. Yes, it may seem a little far out there, but regardless of your biking experience, I think you will be amazed (or amused) at how the two are so similar!   As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast.  Don’t forget it tag me @drpeggybown...

Recently, I had the opportunity to attend the ODA conference in Toronto. There were SO many great things that came from that and I decided to share some of my favorite pearls from one lecture by Dr. Paul Homoly. It was partly about Case Acceptance and I know this is such an essential topic for docs presenting complete treatment plans. I am truly excited to share some of his pearls with you and hop...

Myofacial Pain patients can be the most challenging types of patients to treat and many doctors refer them to oral surgeons and other specialists not knowing what to do. The reality is, we do not receive a lot of experience in this area in dental school except to recommend a “bite plane”, which, after years of treating pain patients, is now what I barely consider a ‘bandaid at best’. Have a listen...

Lately, there have been a few times when I have either been unfairly judged or could have unfairly judged someone else. This is always a tricky problem to navigate especially when you think you know what’s best for the patient and that your next steps could ‘hail you as a hero’…..or does it? Is it really good practice to not be too quick to judge another’s work, particularly when you don’t have al...

It is my absolute pleasure to introduce and interview my (now 7 months) associate, Dr. Penny Dhaliwal (@dr.dhaliwaldds on IG), and her experience finding me and my clinic. It’s been a joy to have Penny in the clinic and we recorded this on the fly because we were hanging out on the weekend practicing our Taekwondo (yes, I roped her into becoming a ninja in real life, not just in the clinic ), and...

Some days are just strange and can cause unease with you and or your team. This day for me seems to most often happen on a Monday. What is it about Mondays?? …and what can we do to mitigate or turn them around. I believe it’s all about making the most of each day and learning how to thrive or make the most of our time. In this episode, I share the Monday madness of April 4th that seemed bad at fir...

There is no perfect way to do a consult. I have discussed various approaches and concepts to consults in other episodes, but today I go specifically into an example of one that I did this week that I think anyone could do. It began with a 2D design (which included the face) which lead to a collaborative discussion to help the patient understand better the challenges and allow her to gain trust and...

Routines matter, from personal to professional. In this episode, I explain how I organize my routines to help me perform at my best. Remember to hit the FOLLOW button to make sure you don’t miss any episodes and download for great listening later. As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast. Don’t forget it tag me @drpeggybown or @themoderndentist...