The Great Digital Transformation

Join OSF Digital’s Gerard Szatvanyi and Forbes Books’ Joe Pardavila for an insightful discussion with Ron Green, CTO and Co-Founder of KUNGFU.AI. Recorded from Austin, San Francisco, and Charleston, they explore Austin’s tech evolution from B2B roots to today’s startup boom, AI’s real-world impact beyond the hype, and how businesses can leverage domain-specific data for transformative results—like...

Gerard Szatvanyi dives into the revolutionary role of AI in healthcare with Rajan Kohli, CEO of CitiusTech, a leader in health technology innovation.  Discover how CitiusTech leverages AI to streamline electronic health records (EHRs), tackle physician burnout, and bridge gaps in patient care. Rajan unpacks three seismic shifts AI is driving in healthcare—from reconciling fragmented data to addres...

Gerry welcomes Sagi Eliyahu, co-founder and CEO of Tonkean, to explore the transformative power of AI in enterprise operations. Sagi delves into how Tonkean’s “agentic orchestration” platform streamlines complex back-office processes—from procurement to legal workflows—by integrating AI agents into existing systems without disrupting employee habits. Discover how Tonkean bridges the gap between le...

We dive into the future of work with Gerard Szatvanyi , Chief AI Officer at OSF, and guests Sean Catlin , VP & GM Global Financial Services at OSF, and Simon Mulcahy , former CMO and Chief Innovation Officer at Salesforce.  The episode explores the rapid evolution of AI and its transformative impact on the workforce, a concept they term Workforce 4.0. From the rise of AI agents in customer ser...

The rise of artificial intelligence is ushering in a new era of possibilities for enhancing customer experiences across industries. In this episode, Gerry is joined by Christina Bieniek, the Deputy CEO at Deloitte Consulting, recognized as one of Consulting Magazine's Top 25 Consultants. Christina is a renowned strategist who sets the agenda for disruptive change through her collaborative approach...

Join Gerry for a compelling conversation with Georg Ell, the seasoned CEO of Phrase, as they delve into the intricacies of managing growth and navigating change. Georg, with over 17 years of leadership experience at renowned tech companies like Phrase, Yammer, Tesla, and Microsoft, shares his insights on steering organizations through significant digital transformations. Discover Georg's unique pe...

Join us on "The Great Digital Transformation" as we sit down with AI and digital transformation expert, Brian Evergreen. Brian, an author and advisor to Fortune 500 companies, is on a mission to reshape the role of AI in our lives. Discover how Brian is pioneering a more human-centered approach to AI through his organization, "The Profitable Good Company." He'll also discuss his book, "Autonomous...

In this episode of The Great Digital Transformation, Gerry talks to David Rogers, one of the world’s leading experts on digital transformation and the author of the new book “The Digital Transformation Roadmap”. David shares his insights on how to overcome the common barriers that prevent businesses from succeeding in the digital age, and how to create a culture of continuous innovation and learni...

This week on The Great Digital Transformation podcast, Gerry welcomes Joe Wheeler, a visionary leader and global expert on customer experience and digital transformation. As CEO of CX/Digital, Joe helps organizations create value by designing exceptional customer experiences. He's also a best-selling author, including his latest, The Digital-First Customer Experience, which reveals how brands leve...

In this episode of the Great Digital Transformation, Gerry is joined by J.B. Wood is the president and CEO of TSIA, the world’s leading research organization that helps tech companies achieve profitable growth and solve their top business challenges. J.B. has over 25 years of experience in helping B2B technology companies and he is a frequent industry speaker and a prolific author of several bests...

In the latest episode of The Great Digital Transformation, Gerry welcomes Rodney Zemmel, a senior partner at McKinsey Digital and co-author of the highly acclaimed new book, "REWIRED: The McKinsey Guide to Outcompeting in the Age of Digital and AI.” Rodney is a luminary in the field of digital transformation, and we are privileged to have him share his unparalleled expertise with us. With an illus...

This is The Great Digital Transformation, the podcast that explores how organizations can navigate the complex world of digital transformation and succeed in the ever-evolving digital landscape. This week, Gerry welcomes Tony Saldanha, a globally recognized expert and thought leader in Global Business Services and Digital Technology. Tony has an impressive career spanning over three decades, durin...

Join us for a cutting-edge episode as we explore the intersection of luxury jewelry and digital transformation. Gerry is on location in Ireland to sit down with Edith Foley, Director of Digital, and Barbara Wills, Global Head of Product & Experience Design, from the renowned Anthony Nicholas Group. With over 80 years of expertise in the industry, this group has made a bold move in incorporatin...

We're privileged to experience the tech revolution firsthand, but we often overlook tech advancements like remote technical support. When your computer stops working, a professional can now fix it remotely from anywhere. This week, Gerry interviews Ted Werth, founder of PlumChoice, which revolutionized the tech industry by offering 24/7 remote repair and support for digital devices in 2001. Ted re...

Gerry welcomes Tim Bottke to The Great Digital Transformation. Tim is a Senior Strategy Partner at Deloitte and the author of the WSJ bestseller, Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments. Tim is also an Associate Professor for Strategy and Digital Transformation at one of the world’s best business schools, SDA Bocconi. More info at DigitalTr...

In this episode, Gerry does a deep dive into the Omnichannel Retail Index with Kathy Kimple, Executive Director of OSF Digital’s Strategy team. Kathy brings over 30 years of experience in retail with a focus on retailers, brands, and grocery, covering digital strategy and store operations, registry, marketing, tech selection, and organizational design. During the conversation, Kathy shares how the...

Gerry talks about intranet transformation with Mike Cohen, the Director of Productivity Solutions at Hyatt Hotels. Mike is responsible for overseeing strategy, development, and operations for Hyatt's Communications portfolio including Business Processes, Email, and Intranet platforms. In this episode, Gerry and Mike talk about why data is the center of everything and how AI will augment humans, no...

There are several fascinating verticals within the tech industry like Medtech, Fintech, Retail, and EdTech. Many tech pros stick to what they do best, but Rajvir Madan made the jump from cosmetics to pharmaceuticals. Raj has over 20 years of digital transformation and innovation experience, and he’s currently the SVP and Chief Digital and Information Technology Officer at Arcutis Biotherapeutics....

In this episode, Gerry dives into real examples of Digital Transformation with Fabrice Talbot, the VP of Products at Salesforce. Before joining Salesforce, he started a couple of companies and was a founding member of Community Cloud (known as Experience Cloud today) which helped it grow to over 1 billion users. Gerry and Fabrice discuss the usage of tech in business, tech adoption, and why data i...

It is common knowledge that people’s shopping habits have drastically evolved in the past 10 years, especially during the pandemic. But how is retail evolving to meet its consumer's ever-changing needs? Instead of traditional E-coms, their shopping experience might start on TikTok, or an online marketplace, but in the near future, that might also include the Metaverse. Gerry discusses all of that...

This week, Gerry discusses how tech has transformed talent management with Eric Friedman, the CEO of eSkill. Founded in 2002, eSkill is a talent assessment platform that offers skills tests, cognitive tests, behavioral assessments, and video interviewing.  During the conversation, Eric shares the inspiration for starting the company, the challenges organizations must navigate when adopting new tec...

On this podcast, Gerry and Martin Aubut have a wide-ranging discussion about digital transformation within e-commerce, fintech, and even online dating. Martin is a 20-year tech vet who has led numerous organizations and digital transformations within renowned companies such as L'Oréal Canada. Now he’s the Chief marketing officer at nesto, one of the fastest-growing Canadian fintech companies, whic...

Gerry welcomes Laurent Simoneau to the podcast. Laurent is the President and CTO of Coveo and is considered one of the industry's top enterprise search experts. Coveo is a leader in AI-powered relevance platforms that transform search, recommendations, personalization, and merchandising within digital experiences. Gerry and Laurent discuss how AI is transforming the way we search and how search en...

This week, Gerry heads to Paris for a conversation with Rejean Demers, the CIO of Global Travel Retail at L’Oréal. Rejean shares his thoughts on digital transformation and discusses the ways to “sell” the idea of digital transformation.

In the conclusion of Gerry's talk with Global IT Executive & CIO, Madeleyne Vivanco, Madeleyne discusses the mindset required to successfully transform digitally and how big retail has embraced a more D2C ethos.