The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Veena Lingam, MD, Associate Chief Medical Information Officer at the Moffitt Cancer Center, about "The Hidden Skills Required for CMIO 4.0, the Real Risk of Consumer AI Tools in Your Org Right Now, How to Build AI Governance When There's No Blueprint, and more...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with David Lovinger, MD, FHM, FACP, Associate Chief Medical Officer and Chief Informatics Officer at Carle Health, about "How a Sculptor Became a CMIO, Why Pop-Ups Are Almost Never the Right Answer, How Design Thinking Fixes What Informatics Degrees Miss, and more...&q...

Josh and Alan reunite for a casual “solo” episode to catch up on a busy few weeks – from Josh becoming a new father to key takeaways from ViVE and HIMSS. They break down what Josh learned firsthand navigating the maternity and postpartum journey, including gaps in digital health, confusing patient portal experiences, and how AI tools are already filling in between clinical visits. They also touch...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sara Helvey, MD, MBA, MPH, Chief Clinical Information Officer at Care New England, about "What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, What Comes After Ambient Documentation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Vinh Nguyen, Chief Medical Information Officer at MemorialCare, about "Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, Why Clinicians Don’t Trust AI Agents Yet, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with John Hanna, MD, Chief Medical Information Officer at ECU Health about "What clinicians build when given no-code AI tools, Why Most Health Systems Are Governing AI Backwards, Is a Personalized EHR a Dream or Inevitable? ...and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Maruf Haider, MD, ACMIO, Digital Health at Carilion Clinic , about "The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, the One Phrase that Predicts Rollout Success, and more..."

In this special duo episode, Alan Sardana sits down with SeamlessMD Co-founder and CEO Joshua Liu, MD, to unpack the biggest ideas from the Nabla Accelerate AI Executive Summit. Josh shares what he heard behind closed doors from CMIOs, CIOs, and digital health leaders—from why AI scribes unlocked AI adoption, to what comes next in healthcare automation, trust, and ROI. They explore where today’s A...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Bob Jarve, MD, MBA, MSc, FAAP, FACP, Associate Chief Medical Information Officer of Population Health at Corewell Health, about "How Ambient AI Solves Burnout but Breaks Discrete Data Capture, Why Most Vendor Failures Happen Before Contract Signing, How LLMs Super...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bryon Frost, CMIO at McLeod Health, about "Patient Visits of the Future with Patient-Clinician-AI Collaboration, Adaptive vs. Technical Informatics Challenges, the Move to Patient-First Precision Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Nicholas Gavin, Chief Clinical Innovation Officer and Associate Chief Medical Information Officer for Digital Health at Mount Sinai , and Dr. Girish Nadkarni, Chairman of AI and Human Health at Mount Sinai , about "How to Reliably Turn Predictive AI into Clini...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ryan Mackey, CMIO at LifePoint Health, about "Operationalizing 5 AI Scribe Vendors Across a System, How to Enforce Quality Across a Fragmented, Multi-EHR Health System, Expanding AI Beyond Physicians, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Priti Patel, CMIO at John Muir Health, about "Phenotypes of Clinician AI Adopters, Demonstrating ROI Without Stifling Innovation, How to Make Governance an Enabler, Not a Brake, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Emily Jacobsen, VP, Clinical Systems, Chief of Clinical Informatics at University of Maryland Medical System, about "Why Trust is the Real Operating System for Clinical Transformation, Using Leadership Rounding as an Informatics Superpower, How to Avoid Pilots Tha...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sri Adusumalli, Vice President and Chief Health Information Officer at Penn Medicine, about "Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, How AI will Impact the Future Healthcare 'Front Door', and more...&quo...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tomi Kolade, Assistant Chief Medical Information Officer at UT Health Houston, about "The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, Why AI Adoption is a People Problem, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Michelle Stansbury, Associate Chief Innovation Officer and Vice President of IT Applications at Houston Methodist, about "Why Siloed Innovation Labs Don’t Work, Making Innovation Financially Accountable, Why Health Systems Must Disrupt Themselves or Risk Being Dis...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Juan "JC" Rojas, Associate Chief Medical Information Officer at Rush University Medical Center, about "Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, Using AI to Identify High-Risk Patients When Data is Incomp...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jason Szczuka, Chief Digital Officer at Bon Secours Mercy Health and President at Accrete Health Partners, about "How to Build Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, Creating Organizational Readiness Th...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Weiss, Associate Chief Medical Information Officer at Memorial Healthcare System, about "Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, Applying Goldilocks Principles to Governance, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Poon, CHIO at Duke Health, about "Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, Why We Must Kiss a lot of Frogs to Find Real Innovation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. David Feinberg, Chairman of Oracle Health, about "How Oracle Health has Reimagined the EHR in the AI Era, The Next Frontier For Agentic Workflows, Strategic Bets Oracle Health is Making, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Karl Kochendorfer, Chief Health Informatics Executive at Southern Illinois Healthcare, about "The Real Path to AI-augmented Clinical Messaging, The Role of LLMs for Patient Interactions, How AI can actually make Clinicians More Human, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Chris DeFlitch, CMIO at Penn State Health, about "What Health Systems Can Learn From Disney, Creating an Emergency Room with No Waiting Room, Why Digital Transformation is still about People Taking Care of People, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sameer Badlani, Chief Strategy Officer & Chief Digital Officer at Fairview Health Services, about "Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Consumer Experiences to Healthcare, Proven Frameworks for Evaluating Tech Value, and...