THE DIGIBLE DUDE

As AI changes where renters search, it's also challenging how multifamily marketers measure success. In Part 2, Reid continues his conversation with Shawn Mullahy, CEO of Zumper, to discuss what AI-powered discovery means for traditional apartment listing platforms and why visibility may become just as important to measure as leads and conversions. From the evolving roles of Zillow, Apartments...

Apartment discovery is changing, and the properties that don't adapt could find themselves harder to find. In Part 1, Reid sits down with Shawn Mullahy, CEO of Zumper, to discuss how AI-powered search is reshaping the renter journey and why multifamily marketers need to think beyond traditional lead generation. From Zumper's evolution as a listing marketplace to the growing importance of G...

The right people can change the trajectory of your career. In Part 2, Reid continues his conversation with Leslie Mathis to explore the role coaching, mentorship, and honest feedback have played in her growth as a multifamily leader. Leslie shares why investing in professional coaching became one of the most valuable decisions she made and what she looks for in the people she trusts to challenge h...

Creating a meaningful space for women in multifamily takes more than putting people in a room. In Part 1, Reid sits down with Leslie Mathis, Founder of Streamline Multifamily Group and EmpowHER Multifamily, to discuss why she created EmpowHER and how it has evolved into an experience centered on connection, professional growth, and women supporting women. Leslie shares how feedback has shaped the...

AI can make marketing faster and more efficient, but only if the foundation underneath it is solid. In Part 2, Reid continues his conversation with Scott Hill, CEO and Co-Founder of PERQ, to discuss how AI is changing multifamily marketing, from reporting and attribution to team efficiency, technology development, and the way prospects discover properties. The conversation also explores the future...

Marketing metrics only matter if they connect back to real business outcomes. In Part 1, Reid sits down with Scott Hill, CEO and Co-Founder of PERQ, to discuss why multifamily marketers need better visibility into what’s actually driving leads, tours, applications, and leases. From fragmented data to disconnected vendors, Scott shares how PERQ is working to make marketing performance easier to mea...

Creating more content isn’t necessarily the answer. Creating content that people and AI can actually trust is. In Part 2, Reid continues his conversation with Digible’s Kristen Powers and Cherry Johnson to explore how content strategy is changing as AI becomes a bigger part of the renter search journey. The conversation digs into schema, AI-generated content, Reddit, authority and trust, and how L...

The rules of search are changing, and multifamily marketers need to change with them. In Part 1, Reid sits down with Digible’s own Kristen Powers and Cherry Johnson to discuss how traditional SEO is evolving alongside generative engine optimization (GEO) and why strong SEO fundamentals are still the foundation for showing up in an AI-driven search experience. The conversation explores what matters...

Vendor management has become a strategic advantage for multifamily operators, helping teams reduce risk, control costs, and make smarter decisions across their portfolios. In this episode, Reid sits down with Bobbi Steward, CEO and Co-Founder of Revyse, to discuss how connected data, AI, and automation are transforming the way operators manage vendor relationships—and why Revyse's recent acqui...

AI is changing how renters search for apartments—and what they expect to find along the way. In Part 2, Reid continues his conversation with Yuri Star, CEO of Jonah, to discuss how AI-powered search is reshaping the renter journey and why multifamily websites need to serve a growing audience beyond just humans. From structured data to changing search behavior, Yuri breaks down what marketers shoul...

Better website data can change the way multifamily marketers understand the renter journey. In Part 1, Reid sits down with Yuri Star, CEO of Jonah, to discuss how the Jonah Data Layer is giving marketers a clearer picture of what prospects are actually doing online. From messy integrations to misleading conversion metrics, Yuri explains how standardized data can eliminate blind spots and help team...

AI is changing the leasing experience, but success depends on more than just adopting new technology. In this episode, Reid sits down with Scott Allan, Chief Revenue Officer at Property Vista, to discuss how AI is reshaping the entire leasing journey—from first search to signed lease—and why clean data, thoughtful implementation, and a human-first approach are essential to getting real results. Th...

AI can save your team hours every week. But then what? In this episode, Reid sits down with Jamie Gorski, Co-Founder of Journey Lens and Founder of Catchpoint Collective, to explore what happens after AI creates efficiency. They discuss why many organizations are falling into the "free time trap," how leaders should rethink roles instead of simply adding more work, and why change management may be...

The latest technology isn't always the right technology. In this episode, Reid sits down with Christian Davis of Lighthouse to discuss why multifamily operators need to evaluate AI, automation, and emerging PropTech through the lens of data, not fear of missing out. From self-guided tours to flexible rent payments and AI-powered leasing, Christian shares how Lighthouse separates industry hype...

Technology is changing the way multifamily operates, but great leadership is still what makes the biggest difference. In this episode, Reid sits down with Josh Hinchley, Vice President of Marketing & Technology at Sentinel Management, to discuss how organizations can embrace AI without losing the people, culture, and customer experience that drive long-term success. From building employee buy-...

What if the biggest problem with multifamily marketing isn't the technology—it's the messaging? In this episode, Reid sits down with Lia Nichole Smith of Spherexx to explore why brands spend too much time talking about features and not enough time understanding customer struggles. Together, they unpack the role of storytelling, trust, and strategy in an industry racing to embrace AI. From...

AI is changing apartment search—but is the industry ready for it? In the second half of Reid's conversation with Jennifer Cyphers, Founder and CEO of Pinwheel, they explore how answer engine optimization (AEO) is replacing traditional SEO, why storytelling matters more than ever, and how AI is changing the way renters discover apartments. The conversation also cuts through the AI hype, coverin...

What happens when renters start their apartment search with ChatGPT instead of Google? In this episode, Reid sits down with Jennifer Cyphers, Founder and CEO of Pinwheel, to discuss how AI is changing apartment search, leasing, and the way prospects discover communities. Jennifer shares why 30% of search is already beginning through chat interfaces, how Pinwheel is adapting to an AI-driven world,...

Most apartment operators think they know who they’re competing against. According to Jonas Bordo, they’re probably missing the bigger picture. In the second half of Reid’s conversation with the Dwellsy CEO, Jonas explains why renters don’t think in traditional comp sets, how AI could soon replace apartment search as we know it, and why the future belongs to open platforms that connect renters, pro...

Apartment search is overdue for a rebuild. In this episode, Reid sits down with Jonas Bordo, co-founder and CEO of Dwellsy , to unpack why the rental marketplace still struggles with stale listings, bad rent data, fraud, and outdated assumptions about how renters actually search. Jonas explains how final asking rent creates a more accurate picture of the market, why traditional comp sets are often...

As AI adoption accelerates across multifamily, operators are being forced to rethink how their businesses are structured, staffed, and scaled. In this episode, Dom Beveridge, Principal of 20for20 and Multifamily PropTech Expert, shares insights from his latest Annual Report research, highlighting how leading organizations are approaching AI—not just as a tool, but as a shift in operating philosoph...

Marketing today isn’t about pushing more leads. It’s about clarity, differentiation, and actually creating value people feel. In this episode of Digible Dudes, Reid Wicoff sits down with Lindsay Jacobs (Head of Marketing at Fairfield Residentiall) to break down what’s really happening in modern multifamily marketing and why most strategies fall flat. They explore why AI is repeating the same mista...

Most multifamily operators still rely on ILS and paid search as their primary marketing engine. For years, that worked. Now it’s quietly driving up cost per acquisition. In this episode of Riffing with Reid, RayAnn Corton, Account Strategist at Digible, breaks down why single-channel marketing is limiting exposure, inflating CPAs, and forcing operators to compete harder for the same renters. The c...

Most apartment communities focus on amenities. Ovation focused on experience. And it changed everything. Shellie Greer, Director of Ovation Lifestyle, shares how her team turned traditional multifamily properties into true lifestyle brands that residents feel connected to, talk about, and choose to stay in. Instead of generic events or one-off perks, Ovation built a system for community through we...

This episode is equal parts actionable strategy and candid industry reflection. Perfect for marketers, operators, and anyone passionate about getting real results in multifamily. Subscribe now, share your takeaways (or disagreements!), and get ready for 70 more principles coming your way. Learn More About Digible:⁠ https://digible.com/?utm_source=dd_podcast&utm_medium=episode_description