The Debugged Agenda

In this episode of The Debugged Agenda, the conversation opens with a live example: Keating recently used Claude as a full partner to design an enterprise service experience from the ground up, and walks through why service design, not AI tooling, is now the true competitive moat. From there, she and Jason examine the widening gap between what AI makes possible and what most executive teams are eq...

Part 2 with John Basso who specializes in corporate transformations is now LIVE.  Our conversation about organizational trust reaches beyond technology and dives into the psychology of team performance.

In this first episode of Debugged Agenda, Jason Short sits down with John Basso for an unfiltered conversation about what actually breaks engineering organizations. Not the version that gets shared at conferences. The real one. They get into the moments where leadership loses trust in the tech team, where communication breaks down before anyone admits it, and where the decisions that seem reasonab...